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Koch 33 Toyota

Easton, PA

4.6
843 Reviews

3816 Hecktown Rd

Easton, PA

18045

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843 Reviews of Koch 33 Toyota

January 21, 2016

Very happy! My husband and I were very happy with the total experience we had here. From first phone call with Nic Dolas and then working with Kevin A. Acevedo to More

by happytrucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Dolas, Kevin Acevedo
Jan 21, 2016 -

Koch 33 Toyota responded

Hello HappyTrucker, Thank you so much for taking the time to leave a review and congratulations on your new truck! It makes me so happy to hear that you had such a great car shopping experience with us from beginning to end. At Milham, we like to treat our customers like family and we want the overall customer experience to be fun and never stressful. Our staff members, like Kevin and Nic, do a great job of carrying out our values. Nic and Kevin are important members of the Milham team, and we are lucky to have them. Thank you for recommending us and for choosing Milham! Enjoy your new truck! Best, Tom Koch, GM

January 20, 2016

Good service There was glitch with my out of state registration, but the staff and general Manager really came through to help me resolve what was happening. I app More

by Liv456
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Debbie; Keith
Jan 22, 2016 -

Koch 33 Toyota responded

Hi Liv456, Thank you so much for leaving a review and for working with us to sort out the registration issues. I apologize for any inconvenience we may have caused. I really appreciate that you chose Milham and thank you for all your feedback. We look forward to seeing you again in the future! It was a pleasure speaking with you. Enjoy your new car! Best, Tom Koch, GM

January 14, 2016

Love my new Rav4 Thank you to my sales consultant, Tony Bryant and the Milham team. Worked hard to get me a good deal and thanks for helping me set up my phone bluetoo More

by elaine102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bryant
Jan 15, 2016 -

Koch 33 Toyota responded

Hi Elaine, Thank you for your review and congratulations on your new Rav4! I am so happy to hear that you had such a great car buying experience with Tony. Tony loves helping his customers and will always do everything he can to get them comfortable and all set up in their new cars. Tony is a great salesman and important member of the Milham team. Thank you so much for choosing Milham and please do not hesitate to stop in if you ever need anymore help with the new technology or anything at all in your new car! Best, Tom Koch, GM

January 14, 2016

One word excellent The salesman,Steven Doubles,was very courteous friendly and helpful.No bs..The purchase of the car l wanted was not on the lot.,Steven found the vehic More

by Crazyme
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Douglss,Carl Signore, Missy Scott
Jan 15, 2016 -

Koch 33 Toyota responded

Hello Crazyme, Thank you for taking the time to leave a review and congratulations on your new car! I am so pleased to hear that you had such a great experience with our team! Thank you for allowing us to help you locate the vehicle that you wanted. It is our goal to always find a customer the perfect vehicle to meet his/her needs even if we do not have it in stock. Steven is always willing to do everything he can to reach this goal, and he really loves to see his customers leave the dealership happy. Steven, Carl, Missy and Matt are important members of the Milham team and work together to provide the best customer service possible. They do a great job representing our brand and we are lucky to have them on our staff. Thank you so much for choosing Milham and enjoy your new car! Best, Tom Koch, GM

December 17, 2015

fed up I was very happy with Steve Bennett & the sale, I am very unhappy with the follow up call's due to me paying cash for the sale. They have my SS # and More

by itsa62
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Bennett
Dec 18, 2015 -

Koch 33 Toyota responded

Hello itsa62, Thank you for your feedback. I apologize for any inconvenience we may have caused you, but it is customary for our dealership to place follow up call to customers after the purchase of a vehicle. I am happy to hear that you had a great shopping experience with Steve. He is a hardworker, trustyworthy, and an important member of the Milham team. I appreciate that you chose Milham and I hope that you enjoy your new car! Please do not hesitate to call us or stop in if you should ever need anything else in the future! Best, Tom Koch, GM

November 28, 2015

Another great experience at Milham This is the third vehicle I have purchased from Steve Bennett at Milham Toyota (2 new vehicles and 1 used vehicle). Regardless of what I`m purchasing More

by bobnles1/
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bennett
Nov 30, 2015 -

Koch 33 Toyota responded

Hello bobnles1, I am so pleased to hear that Steve has been able to assist you and help you find exactly what you are looking for. Thank you so much for recommending him. Steve is a hard worker and he really loves to help his customers in any way that he can. He does a great job representing the Milham brand and we are lucky to have him on our team. Thank you so much for being such a loyal Milham customer. I really appreciate that you continue to choose us. Thank you for the kind review, and I hope that you enjoy your new car! We look forward to seeing you again in the future! Best, Tom Koch, GM

November 28, 2015

Amazing, quick, and easy! The experience was great. Steve got me a great deal, and made it very easy and comfortable to make my decision. He listened to my needs, and picked More

by JADevereaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bennett
Nov 30, 2015 -

Koch 33 Toyota responded

Hi JADevereaux, Thanks you so much for your kind review! Congratulations on your new car! I am so happy to hear that you had a great experience with Steve and that he was able to find you exactly what you were looking for. Steve really enjoys helping customers and strives to see them leave happy. He is always willing to go the extra mile, and he does a great job representing the Milham brand. I am so thrilled that you are so happy with your car purchase, and I am pleased that we could help. Thank you again and I hope that you enjoy your new car! Best, Tom Koch, GM

November 28, 2015

Great service, paperwork was quick. Would recommend to anyone, great deal. In and out got me what I wanted and needed in a short amount of time. More

by Nz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bennett
Nov 30, 2015 -

Koch 33 Toyota responded

Hello Nz, Congratulations on your new car, and thank you so much for taking the time to leave a review! I am so pleased to hear that you had a great experience with us and that we were able to get you in and out in no time. We really strive to make car shopping enjoyable and we love helping our customers find exactly what they are looking for, for a fair price. I am pleased that Steve was able to assist you. Thank you so much for recommending us. Please do not hesitate to call us or stop in if you ever need anything else in the future. Enjoy your new ride! Warmly, Tom Koch, GM

November 28, 2015

Great experience every time. I've met Steve when he first started. I've since bought 4 cars from him. He's always done right by me. I always ask for him by name. Highly recommend More

by Toymakerms0608
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bennett
Nov 30, 2015 -

Koch 33 Toyota responded

Hello Toymakerms0608, Thank you so much for leaving such a kind review. I am so happy to hear that you have had such great car buying experiences with Steve. Steve is a perfect representation of everything that the Milham brand stands for. He is extremely hard working, knowledgeable, and he really cares about helping his customers. Thank you so much for recommending him, and for being such a loyal Milham customer. We look forward to seeing you again in the future! Enjoy your new car! Thank you again, Tom Koch, GM

November 28, 2015

Great experience with first time lease. I always bought my car. Opted for leasing a Ford car this time. Steve was great. He worked hard to get us a great deal and made what could have be a s More

by Nikki0608
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bennett
Nov 30, 2015 -

Koch 33 Toyota responded

Hello Nikki0608, Congratulations on your new vehicle! I am so happy that we were able to be part of your first car leasing experience and that Steve was able to assist you. Steve is a vital member of the Milham team. He really loves helping his customers and he does a great job making customers feel comfortable. Steve is not your pushy stereotypical salesman; he really aims to provide his customers with a fun, enjoyable experience. Thank you so much for choosing Milham. Enjoy your new car! Best, Tom Koch, GM

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