Koch 33 Toyota

On 8/29/25 I purchased a used 2019 Chevy Equinox and part of the deal was for them to install a front licence plate bracket as Im in NJ and a Plate is required. Two weeks later they did not contact me so I t of the deal was for them to install a front licence plate bracket as Im in NJ and a Plate is required. Two weeks later they did not contact me so I tryed to contact my salesman and he did not respond to me.Then I contacted the General manager who the had the salesman call me. He then transferred me to the at home service dept which I agreed to an appointment on10/17/25. My took a Vacation day so the car would be here.4 hours before the appointment time they called and cancelled because of a Riveter was not on the truck and they could not do the job.All they had to do in my opinion was to locate the service truck and send someone with the reviter to the truck. They advertise-EXCELLENT CUSTOMER SERVICE, to me thats FALSE.They did not even offer an appointment change,they just said that I had to come to the dealership instead.Im 76 years old and im not supposed to drive much and the dealership is at least 30 minutes away. Ive bought 55 cars in my 76 years and this dealership ranks one of the worst with me. I will probably just take a chance with not getting stopped by the police because of no plate on the front and no NJ inspection sticker. I give good reviews whenever possible , sorry that this one is not good. More

Miguel and his staff did an excellent job working with me on my trades and my new Tundra. I appreciate the work of Adam as well in handing the paperwork. on my trades and my new Tundra. I appreciate the work of Adam as well in handing the paperwork. More

EXCELLENT service in all aspects from the moment I inquired about the vehicle and to the moment I drove out of the facility, That being said I m sure I will always get the best from everyone at the D inquired about the vehicle and to the moment I drove out of the facility, That being said I m sure I will always get the best from everyone at the Dealership and all their employees and departments More

It is very clean, the people are friendly ,knowledgeable, patient, and willing to find answers to questions that you may have. Everything is very transparent in the purchase of the vehicle . patient, and willing to find answers to questions that you may have. Everything is very transparent in the purchase of the vehicle . More

Nice and pleasant to deal with and nice service friendly people and keep you hydrated people and keep you hydrated More

Purchased a new vehicle - Excellent service, sales person was patient and great to work with was patient and great to work with More

Large selection of vehicles A large service center Good sales team Convenient location off 33 sales team Convenient location off 33 More

Easy to work with. , I have purchased numerous vehicle over the years so it can be difficult. The salesman Pete was extremely patient and worked with me. Overall great e , I have purchased numerous vehicle over the years so it can be difficult. The salesman Pete was extremely patient and worked with me. Overall great experience More

Excellent service from Jeff, Hannah, Jason, and Adam. No pressure and addressed all my concerns when purchasing a new vehicle. No pressure and addressed all my concerns when purchasing a new vehicle. More