Koch 33 Mazda - Service Center
Easton, PA

193 Reviews of Koch 33 Mazda - Service Center
The team at Young's is FANTASTIC! I have taken both of my Dodge vehicles there and am extremely happy with the service and attention provided to me. I have a Dodge Intrepid with ~175K miles on it and it my Dodge vehicles there and am extremely happy with the service and attention provided to me. I have a Dodge Intrepid with ~175K miles on it and it looks like NEW! Runs great and people can't believe the mileage on it. I was so impressed with the service that I ended up buying a DODGE Durango there. My service advisor Randy Moyer is phenomenal ... I can always depend on him for ensuring that both my vehicles are in great shape and running well. Again, the service department is just awesome and the the people are extremely helpful and knowledgeable. I have been to other dealerships in the area and have did not receive the same level of service. Again, both my Dodge vehicles are serviced here and when I am ready for a new car -- this is the palce I'll be shopping at. More
Brad in Service was great; communicative and proactive; he recommended I wait to have a wheel refinished and dry and wait to have new tires balanced versus hurrying me out of the shop. One thought: Doing he recommended I wait to have a wheel refinished and dry and wait to have new tires balanced versus hurrying me out of the shop. One thought: Doing more than expected will improve customer satisfaction and loyalty. Maybe at certain thresholds of bills the dealership should wash and vac the car without declaring it...I brought my Miata in for a routine 25k service. It needed an inspection, tires failed...$700 later maybe a clean car would have be surprisingly cool? thx, Mark More
I had a problem with my windshield wipers, they stopped working on a very rainy day. When I called to see when they could look at it they took my car right away even though they were already booked up...g working on a very rainy day. When I called to see when they could look at it they took my car right away even though they were already booked up...got me going again the same day. That's a good dealership !! More