Koch 33 Mazda - Service Center

Service desk very efficient and helpful with various questions. 25,000 mile service performed quickly on scheduled date and follow-up call was received to ensure satisfaction with work performed. questions. 25,000 mile service performed quickly on scheduled date and follow-up call was received to ensure satisfaction with work performed. More

Tuesday 19 april I had trouble with my car on the way from work stopped in to the servie dept talked to to Randy Moyer he had the vehicle looked at ,it needed parts that had to be ordered so i left the from work stopped in to the servie dept talked to to Randy Moyer he had the vehicle looked at ,it needed parts that had to be ordered so i left the vehicle ,he looked for a ride for me to get home , and he called me on thursday afternoon and said vehicle was ready that's what i call service. Great job, Young VW Mazda. More

Young Mazda has consistenly provided excellent service. It is always easy to get an appointment. The dealership communicaters effectively by providing appointment reminders and follow up calls. Their sta It is always easy to get an appointment. The dealership communicaters effectively by providing appointment reminders and follow up calls. Their staff is professional, honest, knowledgeable, friendly, and courteous. I highly recommend Young Mazda. More

Please ask your service counter reps to look at the customer when they are explaining things. If they are not I get the feeling they don't like me, don;t understand what they are saying or might not be customer when they are explaining things. If they are not I get the feeling they don't like me, don;t understand what they are saying or might not be telling the whole story. More

We purchased our Mazda in Flemington, NJ. Having never visited your dealership before, I walked in to the wrong desk. The not so friendly men at the VW desk told me where I should have gone. Then once visited your dealership before, I walked in to the wrong desk. The not so friendly men at the VW desk told me where I should have gone. Then once I got to the Mazda desk, he had no idea I had an appointment. Once we got beyond all of these issues and I understand how you operate the service department I would consider my visit a success. Quick service! thank you Although I hate getting a drippy car back (I know this it what you get at all dealerships) just my thought More

Was dropping off car for service for the next day and they had it done within 2 hours the same day. Awesome! Also inquired about my lease and another vehicle. Very helpful for future reference. they had it done within 2 hours the same day. Awesome! Also inquired about my lease and another vehicle. Very helpful for future reference. More

The staff is always pleasant and professional. We own two Mazda's that get serviced at Young and we are very pleased with our relationship with the service department. two Mazda's that get serviced at Young and we are very pleased with our relationship with the service department. More

Vehicle issue was diagnosed and repaired right the first time.The whole process was completed in one hours time. They even washed my car, great job. time.The whole process was completed in one hours time. They even washed my car, great job. More

I bought a 2005 Gti new from Young and my wife has a 2004 Mazda 3 and my son a '97 Miata and we've had many occasions for service and repair including extensive body work on the Mazda 3. The quality of both Mazda 3 and my son a '97 Miata and we've had many occasions for service and repair including extensive body work on the Mazda 3. The quality of both customer service and the work has been exemplary in all cases. The cost always is a problem for us because we're always short of funds; but not unreasonable. We always receive a detailed explanation of what needs to be done and any questions have been answered. Most times the work is completed in a day and we're contacted with progress updates. And most times we've needed work on an emergency basis and haven't been able to make appointments and still the cars have been ready the same day or next at latest. We haven't needed to return for anything that wasn't done correctly. We're always advised if anything is found to be a problem beyond what the car was in for. More

Had break issue with a certified used vehicle I purchased a week earlier Mazda service was very helpful with rectifying the problem for me ASAP. a week earlier Mazda service was very helpful with rectifying the problem for me ASAP. More