Koch 33 Mazda - Service Center

Always Pleased I used to be one who avoided service at dealerships, always thought "too expensive, pushy, out for every dime"...must say Young Mazda has made me eat I used to be one who avoided service at dealerships, always thought "too expensive, pushy, out for every dime"...must say Young Mazda has made me eat those words. They advise and fix what's wrong, not every item that is "suggested". Pricing has been competitive with smaller shops, and I know I am getting genuine Mazda parts installed by trained techs...I own two Mazdas (Mazda 3 and Miata MX5) and expect to be taking these to Young for awhile. Note that I did not purchase either car here... More

Quick drop-off process. All information checked over and verified. Dominic moved the shuttle van so I could wait in it, rather than the waiting room. (a nice gesture) When Brad called to let me know the ca verified. Dominic moved the shuttle van so I could wait in it, rather than the waiting room. (a nice gesture) When Brad called to let me know the car was ready, he reviewed the work that was done, plus the diagnostics and their results. We discussed what to look for in the future, just in case the radio problem were to occur again. Quick and easy pick-up and pay. More

Great service! Bob, especially, always gives a friendly call to update me on my car's service status and explains any services that are suggested. Have been going there for the past 7 years and love the se call to update me on my car's service status and explains any services that are suggested. Have been going there for the past 7 years and love the service! More

The service staff was very professional, knowledgable and friendly. They explained the work that was required to be completed to pass inspection and also recommended maintenance work that should be completed friendly. They explained the work that was required to be completed to pass inspection and also recommended maintenance work that should be completed in the near future. More

I called there because I needed to get a new key and have it programmed. The guy who answered the phone in parts gave me misinformation and was not very helpful, so I decided to go in. Actually being there it programmed. The guy who answered the phone in parts gave me misinformation and was not very helpful, so I decided to go in. Actually being there was a whole different experience. Everyone was very accomodating and helpful and I was VERY satisfied with the overall experience. More

The entire service department is professional, efficient and friendly. My car was done in less time than expected and the price was lower than I thought it would be. and friendly. My car was done in less time than expected and the price was lower than I thought it would be. More

Overall good service every time I go. The service staff are very timely. The have always call me and do an over view of the service done to my car and go over any other issues that may occur in the future. are very timely. The have always call me and do an over view of the service done to my car and go over any other issues that may occur in the future. More

My Mazda 2 was vandalized (with spray paint) this past weekend, within minutes of my call to Glen help was available and by end of day my car was showroom perfect once again. Service here has always been weekend, within minutes of my call to Glen help was available and by end of day my car was showroom perfect once again. Service here has always been the best! More

I brought my vehicle up for regular service, I waited a little over an hour which I think is a fantastic turnaround time. Everything that was done & what needed to be done in the future was explained to little over an hour which I think is a fantastic turnaround time. Everything that was done & what needed to be done in the future was explained to me before check out by very courteous rep. It was a good overall experience. Only negative was that I was really really cold sitting in the waiting room and had to keep my jacket & scarf on and I also had trouble connecting to the wifi. I am also not appreciating having to create a dealerrater user account to log in to, to submit this questionnaire. More

Very nice to deal with. Had a recall and they could set an appointment the next day. Would consider taking my car there for regular maintenance y an appointment the next day. Would consider taking my car there for regular maintenance y More