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Koch 33 Ford

Easton, PA

3.6
646 Reviews

3810 Hecktown Rd

Easton, PA

18045

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646 Reviews of Koch 33 Ford

March 09, 2015

**Best Truck Buying Experience Ever** Dear Milham Ford, This is the second purchase that I made from Milham and I wish on the first purchase I would have gotten Kevin Acevedo. Kevin was More

by goodwin22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2015 -

Koch 33 Ford responded

Hi Goodwin22, Congratulations on your second purchase at Milham! We are happy to hear that our salesperson Kevin Acevedo was able to give you great service and meet your expectations. He is a very patient, personable and well-informed salesperson. I’m sure that he really appreciates your great comments as I will forward them to him. Thank you for being a returning customer and enjoy driving! Let us know if you have any questions or need any assistance. Best regards, Tom Koch, General Manager.

March 09, 2015

First time car buyer I had been shopping around at many dealerships for my first new car. Milham had the best prices and customer service. Tim was an awesome salesperson a More

by Oneill6789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hood
Mar 11, 2015 -

Koch 33 Ford responded

Hello Oneill6789, Thank you for your review/experience at Milham and congratulations on your first new car! We are happy to hear that our salesperson Tim was able to help you through the purchasing process with such good customer service. He is a terrific salesperson and a real asset to our team. i appreciate you recommending us in the future to your friends and famiyl! Please let us know if you need anything as far as service or any questions that we can answer for you. Best regards, Tom Koch, General Manager.

March 09, 2015

Good experience. Had a good experience. They were courteous and helpful. I was impressed that they offered us some pizza for lunch. I would recommend them to family More

by AB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 11, 2015 -

Koch 33 Ford responded

Hello AB, Thank you for writing us! I am so happy to hear that you had a great experience at our dealership and that our team was courteous and helpful. They are very knowledgeable, personable and try to make the whole buying process as comfortable as possible. Thank you for recommending us and we hope to see you again in the future. Best regards, Tom Koch, General Manager.

March 09, 2015

Great Customer Service! I didn't end up making a final purchase decision but the gentleman who helped me with the information I was looking for was fantastic and really well More

by jwalke93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hood
Mar 11, 2015 -

Koch 33 Ford responded

Hi Jwalke93, We are happy to hear that when you are ready to make a final purchase that you will be returning to Milham! Tim Hood is a very well-informed and likeable salesperson and beneficial to our team. I am very pleased to know that your overall experience was great and we’re looking forward to doing business with you in the future! Please feel free to come back and see us at any time! We can't wait to get you into the perfect ride for you. Best regards, Tom Koch, General Manager.

March 09, 2015

Tim Hood Review Tim provided excellent service from start to finish. He was friendly and efficient and expedited the process as much as possible. I recommend him to a More

by MikeRhodes21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hood
Mar 11, 2015 -

Koch 33 Ford responded

Hello MikeRhodes21, It is terrific to hear that you will return to us as a customer in the future and that you recommend our salesperson Tim so highly. He is an excellent salesperson and we are glad to know that he gave you such courteous and efficient service to make the process smooth. We hope that your very happy with your vehicle! Let us know if you have any questions or a need for service or more browsing on the lot. Thanks for the message, Tom Koch, General Manager.

March 09, 2015

Great experience I will admit that car shopping is my least favorite thing to do. However, Charles made this the easiest and the fastest deal I have ever done. He was More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Deal
Mar 11, 2015 -

Koch 33 Ford responded

Hi JB, We all know that car shopping can be somewhat of a hassle but we are pleased to hear that Charles was able to make your experience a pleasing one for you! He is a very knowledgeable and an exemplary salesperson. Congratulations on your vehicle purchase and please feel free to contact us for any service or future assistance. Have fun with your vehicle! Thank you, Tom Koch, General Manager.

March 08, 2015

Great Customer Service Tim Hood helped me get my Ford Escape and it was just wonderful. It exceeded my expectations and has been terrific in every way.. It is great on ga More

by Mum7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hood
Mar 09, 2015 -

Koch 33 Ford responded

Hi Mum7, Thank you for taking the time to leave a comment regarding your experience at Milham. I am very happy to see how happy you are with your new Ford Escape! Tim is a great employee of ours, we are very lucky to have him. I am pleased to see he got you into an Escape. Congratulations on that! I really appreciate the feedback you provided and wish you all the best with your vehicle. If you find yourself needing anything else, answered questions, help in the Service Department or more, please do not hesitate to ask! All the best, Tom Koch General Manager

March 08, 2015

Todd Allen Is The Man! Todd Allen is an excellent Sales Rep for Ford. I went in to (ahem) browse at Escapes...and of course walked out with one a few hours later. Perfect co More

by Moink911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Allen
Mar 09, 2015 -

Koch 33 Ford responded

Hi Moink911, Haha! I really enjoyed reading your message. Congratulations on browsing the lot and leaving with a fantastic ride! The Escape is a beautiful vehicle. I am so happy to see you really like the color and equipment. Jailbreak is a great name for the ride... just make sure you both stay out of trouble :) Thank you for taking the time to leave a message. Customer service is very important to us and we appreciate all types of feedback, especially one like this! Enjoy your Escape... If you ever need anything again, we are 100% here for you, Service and Sales combined! All the best, Tom Koch General Manager

March 07, 2015

Great customer Service Tim helped alot with picking out the perfect car that has met and exceeded my needs! He helped me figure out what I needed in my vehicle that I didn't More

by gina2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hood
Mar 09, 2015 -

Koch 33 Ford responded

Hi Gina, Thank you for coming into our dealership. I really appreciate you leaving a message regarding your visit. I am extremely happy to see that you are very happy with your new vehicle. Customer service is extremely important to us. We are here to help you find the right ride for you, price, equipment and everything else that goes along with it included. Good luck with your car! If you ever need anything again we would be happy to assist you in the Sales lot or even our Service Department! Enjoy your car! Tom Koch General Manager

March 05, 2015

Best Customer Service!!! when I was looking for a Car, my husband and I knew we wanted a Ford. I had called at least 4 Ford Dealers no seemed very interested to speaking with More

by medicbird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Allen
Mar 09, 2015 -

Koch 33 Ford responded

Hello Medicbird, It’s always such a pleasure to have customers relay such a good experience with us here at Milham. Congratulations on your purchase of not one but two new Fords! We’re glad that Todd Allen was able to give you such exceptional service and even take the time to speak with your mother. He’s a personable, caring, well-informed Sales Rep. and is a real asset to our team. Enjoy your vehicles and please let us know if there’s anything we can do for you or any questions that you may have in the future. Sincerely, Tom Koch, General Manager.

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