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Koch 33 Ford

Easton, PA

4.4
642 Reviews

3810 Hecktown Rd

Easton, PA

18045

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642 Reviews of Koch 33 Ford

August 21, 2021

Had a great experience the team at Koch Ford worked fast and efficient to get me in to my new truck highly recommend them to anybody looking for a new or used vehicle More

by Newt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hood, Dan Stover
Aug 26, 2021 -

Koch 33 Ford responded

Thank you for the positive feedback! Our team aims to provide the best service possible!

August 19, 2021

Very satisfied with my service appointment at Koch 33 Ford. The service consultant was really good and the service was done in a timely manner. I also appreciate the video they send after the service to More

by Welder101489
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Case
Aug 26, 2021 -

Koch 33 Ford responded

We are glad you had a great experience! Our team is always pleased to assist!

August 19, 2021

Very good experience. Rob was friendly and engaging. I will return for service there again. More

by myenkows
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob in service
Aug 26, 2021 -

Koch 33 Ford responded

Thank you for the outstanding feedback! We are always happy to assist!

August 13, 2021

There service has been great everything I have been there for was wonderful and the salesmen are wonderful too. I have bought 3cars from there and my daughter in law bought one also. More

by Mousey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hood, Tim Hood, Lauren Arnold
Aug 17, 2021 -

Koch 33 Ford responded

Thank you for your business and for the great 5-star review!

August 13, 2021

Not happy have to bring back because wiper arm is NOT in place right.now i have to change things around to take the escape back to get fixed More

by Pepcpete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Acosta
Aug 17, 2021 -

Koch 33 Ford responded

Pepcpete, we apologize for any inconvenience we may have caused you. Can you please call me directly so I can gather more information regarding your visit to our dealership? We would appreciate the opportunity to rectify the situation and re-earn your trust. Thank you! Bryan Hubert Service Manager Koch 33 Ford 610.253.9191 ext. 1825

August 10, 2021

The guys that came out to do the work were great. Fast efficient and happy and courteous. It was a pleasure. More

by deefromboca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gave Sanchez
Aug 17, 2021 -

Koch 33 Ford responded

We appreciate the excellent feedback! Our team is looking forward to your next visit!

August 05, 2021

I was bringing my 18 fiesta st in for inspection and emissions. The dealership employees in the service department were very helpful and kind and were able to change the battery in my key fob with no is More

by 18fiestasttrimetallic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe it was Rob in service and Gabriel in sales
Aug 09, 2021 -

Koch 33 Ford responded

We really appreciate your feedback of your recent visit with us! All of us here at Koch 33 Ford truly value your business and hope to see you again soon! Take care!

August 03, 2021

Motorhome was there for repairs. They said they fixed the cruise control. On my way home it lasted 10 seconds and did the same thing. It was there for 9 or 10 days . Somehow they shut the freezer and fridge More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom
Aug 09, 2021 -

Koch 33 Ford responded

Kevin, I’m so glad we were able to speak and resolve this problem. Customer service is our #1 priority, and we appreciate your business. Please let us know if there is anything else we can do for you! Bryan Hubert Service Manager Koch 33 Ford 610.253.9191 ext. 1825

Aug 15, 2021 -

Kevin responded

Pay for the 135.00 worth of food lost when they shut my fridge off. Also they lost the cover over my steering column. It needs to be replaced.

August 02, 2021

They were very professional told me what was owing the car and fixed the recall in a timely manner. I’ll be taking care of the stuff when I get the miney More

by Yes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt
Aug 09, 2021 -

Koch 33 Ford responded

Your satisfaction means a lot to us and we truly appreciate you choosing Koch 33 Ford for all of your automotive needs!

July 05, 2021

From your sales team to Service was extremely helpful with an extremely stressful situation ! Thank you for being professional and honest ! I came in with mustang with failed clutch with work done by More

by Krystieebner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Case , Jim Baker
Jul 09, 2021 -

Koch 33 Ford responded

Thank you for the 5-star review! We are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience!

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