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Koch 33 Ford

Easton, PA

3.9
644 Reviews

3810 Hecktown Rd

Easton, PA

18045

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644 Reviews of Koch 33 Ford

October 18, 2018

Ryan Valiente was excellent! From our original conversation on the phone until my visit, Ryan was very helpful, polite, and professional. Typically, I know more about the vehicle More

by PA Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Valiente
Oct 18, 2018 -

Koch 33 Ford responded

Thank you Ryan for the great 5 star review! We are pleased to hear our team made your experience better!

October 11, 2018

Service and Repair Able to drop vehicle off without hassle with explanation of repairs in a clean facility and get a ride home, that's great service. Thanks! More

by Ezed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kratzner
Oct 13, 2018 -

Koch 33 Ford responded

Thank you! We're glad our service team provided a great experience!

October 11, 2018

Excellent quick service! Great truck for a great price. Tim was great to work with. He got me in a great value for my trade it and put me in the truck I wanted. More

by Vegas627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hood
Oct 13, 2018 -

Koch 33 Ford responded

Thank you! Tim is one of our best team members! Enjoy your new Ford!

October 11, 2018

Exceeded Expectations - Why I Keep Coming Back Had a right rear blinker out and needed a super quick fix, no problem, Clarissa said for safety reasons we need you in now. Got in, got fixed & now ca More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clarissa - Service Department ??
Oct 13, 2018 -

Koch 33 Ford responded

Thank you, Scott! We're glad we could help! Our customer's safety is our main priority!

October 08, 2018

Oil change, routine maintenance check Exceptional service, service writer was friendly, and explained everything at pick up. Todd Allen always works a great deal for me when my lease is co More

by Escape2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Allen
Oct 13, 2018 -

Koch 33 Ford responded

Thank you! We're glad you had a great experience with both of our Ford service and sales team!

October 01, 2018

Recall I dropped my truck off at 10:30am for a 2:00pm appointment for a recall service. I was told it should take 1 hour to fix the recall,so that would be 3 More

by Diehlbriank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Salvo
Oct 02, 2018 -

Koch 33 Ford responded

We're sorry you didn't have a good experience with us! Can you please contact me directly so I can gather more information about your visit? Thank you! Garrett Hood General Manager (610) 810-1145 ext. 1902

September 25, 2018

Excellent Service I had no hassles. During my check in they checked my alignment, told me the front was out, asked if I wanted it fixed, and provided me with what it w More

by James 2421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot
Sep 25, 2018 -

Koch 33 Ford responded

Thank you, James! We're glad you had a great experience with our service team! We hope to see you again soon!

September 25, 2018

Excellent service My car was in for an oil change and inspection. Both were handled in a timely manner. Everyone was very helpful. I was highly satisfied. More

by Sandith5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember names There was 2 females that I dealt with on the phone and when I went to pick up my car , Cory Wismer
Sep 26, 2018 -

Koch 33 Ford responded

Thank you! We're so glad we could get you back on the road quickly! We hope to see you again soon!

September 24, 2018

Pleasurable Todd was very patient while I checked out a few different cars. He was fun to work with & very knowledgeable! We had a great experience at koch 33 for More

by MissEcky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Allen
Sep 24, 2018 -

Koch 33 Ford responded

Thank you! We're glad Todd provided a great car buying experience! Enjoy your new Ford!

September 17, 2018

Great buying experience! I had a great experience buying my Explorer at Koch! I was in and out so quick. Thanks to Tim Hood I will be coming back! More

by Jpppp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hood
Sep 18, 2018 -

Koch 33 Ford responded

Thank you! We're so glad Tim provided a great car buying experience! Enjoy your new Ford Explorer!

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