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Koch 33 Ford
Easton, PA
644 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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644 Reviews of Koch 33 Ford
July 20, 2022
This is the 7th new Toyota I have purchased from this location and I will NEVER BE BACK. The new manager is AWEFUL. I signed a contract for a brand new 2022 Toyota tacoma for $52,776. which was $2000 location and I will NEVER BE BACK. The new manager is AWEFUL. I signed a contract for a brand new 2022 Toyota tacoma for $52,776. which was $2000 OVER MSRP and i put a $5000 deposit down in February 2022. After 5 months of waiting for the vehicle to arrive (Which I was told would be 4 to 6 weeks), They decided NOT TO HONOR my signed contract with them because they wanted more money.. Apparently the $2000. OVER MSRP CONTRACT WE AGREED ON WASN'T ENOUGH. They said msrp went up again and proceeded to charge me another $1879. On top of our agreed and signed contract. Then they charged ANOTHER $509. for running boards that i did not order but were installed. They refused to take them back off. Beware of these guys. Definitely beware of Tiffany Montavalo (sales woman) and her sales manager Jason Gaston. More
by NTribu
Employees Worked With
Tiffanie, Jason
June 14, 2022
Great service, friendly sales agent , answered all my questions and walked with us to the car , showed us how to use the new features of this vehicle , my third Toyota vehicle 🥰😇 questions and walked with us to the car , showed us how to use the new features of this vehicle , my third Toyota vehicle 🥰😇 More
by nmakhoul
Employees Worked With
Caleb, George Martinez
May 16, 2022
Friendly, engaging people, well trained sales personal! ! Other dealerships should model your stile , no pressure from the sales staff I’ve been to other dealerships looking at trucks, no one would come ou ! Other dealerships should model your stile , no pressure from the sales staff I’ve been to other dealerships looking at trucks, no one would come out and speak with me!! More
by Dana pepperoni
Employees Worked With
Adam Goldstein,Adam#2,Insurannce man
April 16, 2022
Great folks, super friendly, incredibly helpful and responsive. Also they never left me waiting for hours on end like other dealerships. Not “sharky” at all. Definitely recommend - great people. responsive. Also they never left me waiting for hours on end like other dealerships. Not “sharky” at all. Definitely recommend - great people. More
by HRob
Employees Worked With
Jimmy Maggio, Matt Ossiander
March 29, 2022
We purchased a vehicle and picked it up on 3/8/22. The check engine light came on the day we got it but went off. On 3/10/22 the check engine light stayed on. We contacted Koch and the told us ' it The check engine light came on the day we got it but went off. On 3/10/22 the check engine light stayed on. We contacted Koch and the told us ' it's probably a spark plug and don't worry unless the light starts blinking'. They could not get our car scheduled until 3/21/22. In the interim we took the car to our mechanic who stated that the spark plugs as well as the ignition coil were bad and needed to be replaced. Both these issues would trigger the check engine light to go on. This car was inspected 2/22. So we call our salesman and he does not seem surprised or apologetic. We feel that they reset the check engine light do that it would not be on when we drove the vehicle off the lot. Why else would the light not be on when these two issues were present. We did not trust that they would handle the repairs appropriately so we had our mechanic do the repairs. SOOO we did not even have the car one week and we had to pay for $660.00 in repairs. They claim to conduct themselves with integrity?? I think NOT!! More
by B Babin
Employees Worked With
Waldo Salcedo
