Knudtsen Chevrolet
Post Falls, ID
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430 Reviews of Knudtsen Chevrolet
The service was excellent. The salesman was professional and and very helpful. The dealership provided a clean and comfortable place to do business. The salesman was professional and and very helpful. The dealership provided a clean and comfortable place to do business. More
I bought a 2016 Chevy Colorado from them. It had catastrophic engine failure within 2 months. They allowed me to turn it in for a 2019 Colorado, albeit after hassling me and paying an additio It had catastrophic engine failure within 2 months. They allowed me to turn it in for a 2019 Colorado, albeit after hassling me and paying an additional $11k difference. Now, the 2019 has had engine failure and had to be towed to Knudtsen Chevrolet... Right after signing the papers for the 2019 Colorado, I noticed a violent idle vibration and the "Chevy Shudders" (a known issue with this model's transmission) at 60+ mph. They refused to fix it claiming my expensive extended warranty doesn't cover it despite it being a transmission issue that is relatively easy to fix (just flush the transmission fluid - they wanted $750). In addition, the brakes had to be replaced within 2 weeks. Apparently, they literally fell off when they took the wheels off to inspect them because they were rusted out. The brakes are the only thing they fixed under warranty. I can't even trade this 2019 in because I would still be underwater over $13k. No dealership on the face of planet Earth would ever give me anything near what I am paying for it because it was overpriced to begin with. Zero inspections are being done on trade ins and/or the service people have a childlike understanding of the mechanics of the cars they work on daily. Avoid at all costs. More
The service department is always so pleasant. Brent Green was clear, concise & explained what was going through to happen. I appreciate the extra time he took to walk out to the vehicle & answer Brent Green was clear, concise & explained what was going through to happen. I appreciate the extra time he took to walk out to the vehicle & answer an additional ?. More