Knudtsen Chevrolet

I have been a faithful customer of Knudtsen Chevrolet for 18 years and have always gotten top notch customer service. My new car buying experience has always been stress free and enjoyable. The service for 18 years and have always gotten top notch customer service. My new car buying experience has always been stress free and enjoyable. The service department is outstanding with top notch service techs. Who always strive to give the best service possible. They answer the customer's questions in an understandable manner. They do not talk down or make a person feel beneath them. Quality customer oriented service. More

Great place for customer service and satisfaction Josh the service writer was very helpful Kirk the tech went out his way to fulfill my request the service writer was very helpful Kirk the tech went out his way to fulfill my request More

Great sales staff very friendly and help full Nick Beno was awesome he made sure that we were taken care of and we’re satisfied was awesome he made sure that we were taken care of and we’re satisfied More

Overall good experience.. There were some issues though. The tires were rotated but the sensors were not reset my truck runs two different pressures. This is the second time they have forgotten to do this. The tires were rotated but the sensors were not reset my truck runs two different pressures. This is the second time they have forgotten to do this. They also did not reset the oil life monitor . So did they change the oil???I was billed for it. There invoice was the worst document I have ever seen. It does not look like a GM document. More like an invoice from a third party supplier.They need to fix this immediately.. Service advisor is outstanding. More

I purchased a 2021 Silverado Trail Boss on 12/19/20 from Knutsen Chevrolet. Geoffrey Magnuson was my sales professional whom I give a 10 star review along with the dealership at Knutzen. Knutsen Chevrolet. Geoffrey Magnuson was my sales professional whom I give a 10 star review along with the dealership at Knutzen. More

Sheri was great! She understood what we wanted and made sure everything was smooth. It feel like shopping with a friend! The financial transaction was easy and comfortable. sure everything was smooth. It feel like shopping with a friend! The financial transaction was easy and comfortable. More

Been a customer for many years. Good service department. Enjoyed the maple bars homemade by Wayne C. before the virus struck and they had to be discontinued!!! Enjoyed the maple bars homemade by Wayne C. before the virus struck and they had to be discontinued!!! More

I have been a customer of Knudtsen for 25 years. Their sales and customer service is and has been tops. This s the fourth used vehicle I have purchased. sales and customer service is and has been tops. This s the fourth used vehicle I have purchased. More

The service I received from Brent while having repairs done on my truck was exceptional. He took the time to explain what was happening through each stage of the repairs that were needed. done on my truck was exceptional. He took the time to explain what was happening through each stage of the repairs that were needed. More

Bought a $30,000+ truck from them in January this year. I have had it approx. 10 months and have put 8,000 total miles on it. I got up last week to take my daughter to school and the truck had a 'tick' in th have had it approx. 10 months and have put 8,000 total miles on it. I got up last week to take my daughter to school and the truck had a 'tick' in the motor. I took the truck to them, they charged me almost $1000 to pull the truck apart and investigate the tick. They called me approx. 5 days later and said that the motor was bad and it'd be $13,000 MORE to repair it. 2014 GMC Sierra Denali I purchased with 63k miles on it, tick started @ 71k miles. Candi Steffes is my service department contact, I purchased the truck from the Svc Dept. Manager's son, Tyler Morris. Can has tried to be helpful but her tone is not the most friendly when she cant explain why the truck 8,000 miles after purchasing has a bad motor and why I'm the one who's responsible for it. After I processed their initial response of $13k I asked for details, which ultimately comes down to this motor having issues to begin with in regards to Lifters collapsing and Push rod's getting bent along with the slew of other issues that go along with such problems, I was then hit with an alternative of $10k and this would be with a motor that was not brand new, but GM certified. I scoffed again....so they then sent me an itemized breakdown of what it would cost to just straight repair the problem, which was around the $5,000 mark..... Upon inspection of their breakdown, they essentially 'itemized' the heck out of me.....20 gaskets billed individually...packs of screws...washers....nuts...bolts....volts....you name it. The amount of was approx. $1800 by their numbers and the additional $3500 was labor. As of the time I write this review, they currently have had my truck now for 10 days(while I continue to pay for it) and I've been stuck driving my son's little Mazda b2300 that's 30 years old while I wait for a callback on how they want to proceed. They committed to calling me back on Friday 11/20/20 however that didn't happen. when I called in today, Candi just basically said when she see's Tyler she'll have him give me a call......umm...ok....wow, thanks. For a company that professes to treat everyone they work with like family, I don't know any family members that would sell me a lemon for $30,000 ++ and then refuse to help me out on the end. Unless I actually get treated like a family member, I don't expect this review to change in the near future. Justin C. Rathdrum, ID More