Knauz Ineos Grenadier of Lake Bluff

Great Experience at MINI My husband and I went to the MINI dealership this weekend to trade in my current MINI Cooper S. I was very attached to this car and was not ready to My husband and I went to the MINI dealership this weekend to trade in my current MINI Cooper S. I was very attached to this car and was not ready to give it up, but it was time. I already was familiar with Rob HIll and Peter Gioulous, and they were very nice, respectful, patient with my indecisiveness, and worked with us to get a reasonable price for me. Cole Syslo was fantastic at helping me understand my car and had a great sense of humor. I will continue to go to MINI and recommend it to friends and family as well! More

Great experience We bought our first Mini sight unseen...In my short time dealing with Rob Hill and Peter Gioulos before delivery of this vehicle I knew we were in goo We bought our first Mini sight unseen...In my short time dealing with Rob Hill and Peter Gioulos before delivery of this vehicle I knew we were in good hands and it seemed as though they were trustworthy...Upon delivery I knew I was right, It was an absolute pleasure dealing with Rob Hill..We liked it so much that we returned the next weekend to buy a new Mini for our Daughter, The second time was just as pleasurable..We got to meet Cole who walked my Daughter through all of the particulars concerning her new Mini...This dealer is definitely our Mini dealer. Did I mention we live 370 miles away in Des Moines Iowa? That made for a couple of long weekends but I can assure you it was worth it...I have bought many cars in my life, its pretty hard for me to get excited about a dealership, But these guys made it happen. When we are ready for another Mini we will be back!! More

Great experience buying the car of my dreams I like the dealership, service, people, new building and the laid back atmosphere. Excellent experience with Cole Syslo, very helpful and good adviso I like the dealership, service, people, new building and the laid back atmosphere. Excellent experience with Cole Syslo, very helpful and good advisor, definitely he knows a lot about MINI Cooper features, thank you for the weather mats and the antenna decor. More

Great experience We had a great experience at Knauz; went in just for a test drive, ended up driving away that day with our new car because we didn't want to pass up a We had a great experience at Knauz; went in just for a test drive, ended up driving away that day with our new car because we didn't want to pass up a great deal. We worked with Rob, who was very accommodating and patient. He worked out a really good deal for us and though we didn't really need the new car for another month, we ended up driving off the lot with our gorgeous new Clubman. More

very good sales person I have already recommended this place to several people. As soon as they see how cute my car looks I tell them were I got it and the great service I r I have already recommended this place to several people. As soon as they see how cute my car looks I tell them were I got it and the great service I received. I bought a used car but was treated as it was a big purchase. Love this place I will be back again. More

Easy to work with, handled 90+% transaction by email Very easy to work with. I had an older Mini in for service while I was traveling. I decided to trade it in and get a new Mini. I was able to do all Very easy to work with. I had an older Mini in for service while I was traveling. I decided to trade it in and get a new Mini. I was able to do all of this by email so when I came in, it was very quick and easy to close the deal and process the paperwork. Thank you Rob and Steve for making it easy. More

Purchasing a mini made easy Great experience. From the initial email to Knauz for information through the visit, test drive and purchase, Rob Hill my Salesman, Peter Gioulos; Sal Great experience. From the initial email to Knauz for information through the visit, test drive and purchase, Rob Hill my Salesman, Peter Gioulos; Sales Manager and Doug Kamp in Finance streamlined the process while taking time to properly demonstrate the Mini's features, as well as answer any questions I had. There informative, low key approach was refreshing as compared to past experience with other dealerships. More

Excellent customer service! Rob and everyone we worked with at Knauz Mini were great! No pressure and they made the entire process easy! Thanks for the wonderful experience! I lo Rob and everyone we worked with at Knauz Mini were great! No pressure and they made the entire process easy! Thanks for the wonderful experience! I love my Mini! More

Recent Mini Purchase I just wanted to thank Rob for another great experience with Knauz. This was our 4th purchase through Knauz and Rob followed up on all aspects in a p I just wanted to thank Rob for another great experience with Knauz. This was our 4th purchase through Knauz and Rob followed up on all aspects in a professional, but also, a very customer comes first manner -- nice work! Additionally, Cole provided excellent service as he took us through all the vehicle options -- thank you! I would highly recommend Knauz and Rob for a vehicle purchase. More

Rob Was Well Prepared I had called the dealership and spoke with Rob Hill explaining what I was looking for in a used 2007 Mini Cooper. When I got there to meet with him, I had called the dealership and spoke with Rob Hill explaining what I was looking for in a used 2007 Mini Cooper. When I got there to meet with him, he had 3 cars lined up to show me. Two of them were the same year that I originally contacted him about but had different features. The third one was a newer used model with lower mileage and gave me something to consider in regards to the choice I had to make. Rob explained the differences and pointed out the pros and cons of each car. He was never pushy and never tried to get me to buy the more expensive one. I appreciate his honesty about all 3 of the cars and would definitely recommend others to contact him if looking to buy a Mini. Thank you. Linda Herman More