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Knauz Continental Autos - Service Center

Lake Bluff, IL

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33 Reviews

33 Reviews of Knauz Continental Autos - Service Center

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October 27, 2017

Outstanding service, very patient & knowledgeable! I called Strah. to set up a time to come in for a tutorial on how to use the technology in our new vehicle a GL450. We especially appreciated his pati More

by Deb/Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Knauz Continental Autos responded

Thank you so much for such wonderful feedback! We will be sure to let Strah know about your kind words. Thank you again and happy driving!

October 09, 2017

Knaus values their customers! I bough a used 2011 Merceds Sprinter and brought it for service to Knaus. I dealed with Michael Jakus. He is very knowledgeable and professional. H More

by PeterZila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jakus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2017 -

Knauz Continental Autos responded

Thank you Peter for the kind words and feedback! We are so pleased to hear that you had such a good experience with us, and we will be sure to let Michael know about your wonderful review. Thank you again and Happy Driving!

June 15, 2017

Buy and service a vehicle anywhere but knauz Luxury car dealer with western ave type treatment in service department. I'm not sure how they have been able to stay open with the treatment I receiv More

by Last knauz vehicle
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown service department employee at desk who should be a day laborer at milwaukee and belmont, Steve Chase
Jun 19, 2017 -

Knauz Continental Autos responded

We're very sorry to hear that your experience was anything less than great with us. Was there something in particular that wasn't up to your standards? We're always trying to improve, so your feedback would help us a lot. We hope to make your next experience perfect!

February 20, 2017

Excellent Customer Service along with Great Follow Up I dealt with Michael Marklund. From the beginning until the very end Michael was truly a professional and very easy to work with. He exceeded my expec More

by R63 AMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Marklund
October 29, 2016

Thank you Sam Greenberg Sam provided top notch customer service during our recent lease! I would highly recommend stopping in and requesting Sam to help you with all your sal More

by wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Rehder, Sam Greenberg
Oct 31, 2016 -

Knauz Continental Autos responded

Thank you for your feedback, Wendy! We are so happy to hear you had a great experience with Knauz and we will be sure to pass along your kind words to Sam and Andreas. Thank you again!

October 17, 2016

Great Experience! Great customer service! Quickly answered al my questions and solved the problem that i was having in no time. Would definitely recommend working wit More

by Huster14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Greenberg
Oct 18, 2016 -

Knauz Continental Autos responded

Thank you for your feedback, we will be sure to pass along your kind words to the Knauz Continental Team!

April 03, 2016

The BEST !!!!!!!!!!!!!!!!!!!!!!!!!!! Joey Sojka is the best. Takes care of our 3 Mercedes. No worries with Joey. Goes out of his way to give supreme service. Thanks Joey!!! More

by JOE ORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Sojka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2016 -

Knauz Continental Autos responded

Thank you for your kind post! We are glad to know that you appreciate the experience of working with Joey.

January 13, 2016

Purchase and set up Sam Greenberg actually came to my house to help set up garage door opener! Outstanding service! I would strongly recommend Knauz. The service departme More

by Louis - CLS
Recommend Dealer
Yes
Employees Worked With
Sam Greenberg
Jan 13, 2016 -

Knauz Continental Autos responded

Thank you for your post. We are so glad that you enjoyed your experience with Sam. I know Sam and the rest of our Mercedes-Benz team will appreciate your kind words.

November 27, 2015

See Michael Marklund for a top notch experience! Michael Marklund provides consistent beyond expectation customer experience; he anticipates my needs and seamlessly carries through! Michael insures More

by CXSME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Micheal Marklund, Jeff Workman
Nov 30, 2015 -

Knauz Continental Autos responded

Thank you for your very kind words! We are so glad that you enjoyed your experience with our Mercedes-Benz team.

April 07, 2015

Joey Sojka, Service Advisor is why I service at Knauz. Joey Sojka provides old school customer service. I drive 30 minutes to have my car serviced at Knauz because of Joey. Joey cares, is knowledgeable, r More

by ml550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2015 -

Knauz Continental Autos responded

Thank you for choosing to service with us, and for taking the time to share your experience. I know that Joey (and his mother!) appreciates your kind words.