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Knauz Continental Autos - Service Center
Lake Bluff, IL
33 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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33 Reviews of Knauz Continental Autos - Service Center
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October 27, 2017
Outstanding service, very patient & knowledgeable! I called Strah. to set up a time to come in for a tutorial on how to use the technology in our new vehicle a GL450. We especially appreciated his pati I called Strah. to set up a time to come in for a tutorial on how to use the technology in our new vehicle a GL450. We especially appreciated his patience, gentle demeanor, and knowledge of the vehicle. We found him to be a very impressive addition to the dealership! More
by Deb/Bob
Employees Worked With
October 09, 2017
Knaus values their customers! I bough a used 2011 Merceds Sprinter and brought it for service to Knaus. I dealed with Michael Jakus. He is very knowledgeable and professional. H I bough a used 2011 Merceds Sprinter and brought it for service to Knaus. I dealed with Michael Jakus. He is very knowledgeable and professional. He assures that everything is done correctly, from the moment i dropped off the vehicle till after the repair was conpleted. He listed to my concerns and after everything was set and done the bill was exactlt what was quoted in the first place and i found the charges to be absolutely reasonable! More
by PeterZila
Employees Worked With
June 15, 2017
Buy and service a vehicle anywhere but knauz Luxury car dealer with western ave type treatment in service department. I'm not sure how they have been able to stay open with the treatment I receiv Luxury car dealer with western ave type treatment in service department. I'm not sure how they have been able to stay open with the treatment I received there. I can't wait to trade in my knauz vehicle in to fields so I never have to see that place again. More
by Last knauz vehicle
Employees Worked With
Unknown service department employee at desk who should be a day laborer at milwaukee and belmont, Steve Chase
February 20, 2017
Excellent Customer Service along with Great Follow Up I dealt with Michael Marklund. From the beginning until the very end Michael was truly a professional and very easy to work with. He exceeded my expec I dealt with Michael Marklund. From the beginning until the very end Michael was truly a professional and very easy to work with. He exceeded my expectations with customer service. Most places need Service Advisers like Mr.Marklund. I would highly recommend trying to schedule an appointment with him if you are looking for a straight forward gentleman. I know that my R63 AMG Mercedes is in good hands with Michael Marklund. Thank you once again for excellent customer service. More
by R63 AMG
Employees Worked With
Micheal Marklund
October 29, 2016
Thank you Sam Greenberg Sam provided top notch customer service during our recent lease! I would highly recommend stopping in and requesting Sam to help you with all your sal Sam provided top notch customer service during our recent lease! I would highly recommend stopping in and requesting Sam to help you with all your sales needs. Thank you Sam More
by wendy
Employees Worked With
Andreas Rehder, Sam Greenberg
October 17, 2016
Great Experience! Great customer service! Quickly answered al my questions and solved the problem that i was having in no time. Would definitely recommend working wit Great customer service! Quickly answered al my questions and solved the problem that i was having in no time. Would definitely recommend working with this Knauz. More
by Huster14
Employees Worked With
Sam Greenberg
April 03, 2016
The BEST !!!!!!!!!!!!!!!!!!!!!!!!!!! Joey Sojka is the best. Takes care of our 3 Mercedes. No worries with Joey. Goes out of his way to give supreme service. Thanks Joey!!! Joey Sojka is the best. Takes care of our 3 Mercedes. No worries with Joey. Goes out of his way to give supreme service. Thanks Joey!!! More
by JOE ORI
Employees Worked With
January 13, 2016
Purchase and set up Sam Greenberg actually came to my house to help set up garage door opener! Outstanding service! I would strongly recommend Knauz. The service departme Sam Greenberg actually came to my house to help set up garage door opener! Outstanding service! I would strongly recommend Knauz. The service department here is strong as well. More
by Louis - CLS
Employees Worked With
Sam Greenberg
November 27, 2015
See Michael Marklund for a top notch experience! Michael Marklund provides consistent beyond expectation customer experience; he anticipates my needs and seamlessly carries through! Michael insures Michael Marklund provides consistent beyond expectation customer experience; he anticipates my needs and seamlessly carries through! Michael insures that the experience is efficient and effective with a heavy dose of personalized service. Bravo! More
by CXSME
Employees Worked With
Ryan, Micheal Marklund, Jeff Workman
April 07, 2015
Joey Sojka, Service Advisor is why I service at Knauz. Joey Sojka provides old school customer service. I drive 30 minutes to have my car serviced at Knauz because of Joey. Joey cares, is knowledgeable, r Joey Sojka provides old school customer service. I drive 30 minutes to have my car serviced at Knauz because of Joey. Joey cares, is knowledgeable, respectful of your time and money. It has been a long time since I felt compelled to write a review. Joey however is takes time to explain, listens, and provides options. Joey's mother should be proud! Mars. Sojka raised a wonderfully honest and professional son. More
by ml550
Employees Worked With
