Knauz Continental Autos

I brought my new GLS in to learn more about it and Juan was not only very polite, but extremely knowledgeable. He patiently reviewed all the functions of my new car with me with enthusiasm. was not only very polite, but extremely knowledgeable. He patiently reviewed all the functions of my new car with me with enthusiasm. More

I would highly recommend Knauz Continental Autos. I worked with Peter and Juan. They were both fantastic! My car leasing experience was easy and quick. worked with Peter and Juan. They were both fantastic! My car leasing experience was easy and quick. More

An internet search initially led me to Knauz Continental Autos 3 years ago while I was pursuing a competitive lease for what would be my 2nd Mercedes GLA. I’d previously leased 5 Mercedes vehicles prior to Autos 3 years ago while I was pursuing a competitive lease for what would be my 2nd Mercedes GLA. I’d previously leased 5 Mercedes vehicles prior to that from 3 different M-B Dealers. The prompt & polite email responses received from Sales Associate Peter Polanski led to a few phone conversations and an eventual trip from my residence in Detroit to Knauz Autos in Lake Bluff. The selection, interaction, and process there were vastly superior to any of my previous ones - so much so that when Peter contacted me recently regarding my current lease and upcoming expiration, I was confidant he’d make my new lease equally easy and satisfying. The 5 hour commute from Detroit to Knauz Autos is well worth it in my mind and I’m absolutely thrilled with the striking new, ultra-optioned A Class that Peter facilitated. In addition, I had the pleasure of dealing with Vijay Zaveri, who made the financial details easy to understand and efficient and Ben De Garcia in the Service Dept. who promptly attended to my special tire needs. The delivery & vehicle orientation was performed by Juan Villarreal. He was extremely thorough, but his ability to explain functions and pleasant personality also made that process easy to understand and quite exciting. More

It was a great experience buying from Knauz. Everyone was very helpful throughout the process. I would definitely recommend Knauz to my friends and family looking for a new car. very helpful throughout the process. I would definitely recommend Knauz to my friends and family looking for a new car. More

I would recommend Paul Kim over at Knauz any day. He's been so helpful in helping me pick a car and I felt great about the decision I made with his help. been so helpful in helping me pick a car and I felt great about the decision I made with his help. More

Juan took the time to go over all the features of the car so I felt comfortable driving the car. He explained everything with confidence and knowledge. so I felt comfortable driving the car. He explained everything with confidence and knowledge. More

Excellent place to buy and lease cars with lots of stock. I like the idea of having both BMW and Mercedes and the same dealership this helps me and making this these among these 2 wonderful car makers I like the idea of having both BMW and Mercedes and the same dealership this helps me and making this these among these 2 wonderful car makers More

I came in looking to lease a new GLE (SUV). I ultimately ended up with a beautiful AMG GLE. Initially dealing with everyone was great, until the day after I picked up the car and there was a snowstorm, and ended up with a beautiful AMG GLE. Initially dealing with everyone was great, until the day after I picked up the car and there was a snowstorm, and realized they had given me a car with summer tires in ***December in Chicago*** and NOBODY TOLD ME. I was sliding around like crazy and was really lucky I didn't have an accident. I GOT AN SUV IN CHICAGO, of course I want it for the snow! When I complained to the dealer their answer was "We assume when someone gets an performance car they know it comes with summer tires." But what about when someone gets a performance car for the first time? Then they tell me that all season tires for that wheel size are backordered for several months, so the remedy is I need NEW WHEELS with tires, they tried to charge me $3500 for this but I got them down to $2000. I swear if I would have known this I probably wouldn't have gotten the car. Not sure if its because I'm a woman, but I know about cars and feel like I was given the run around. I also never really got an apology for the situation, not what I expect when dealing with a luxury brand like Mercedes. I love the car itself but would think twice about purchasing/leasing from this dealer in the future. More

I have been a highly satisfied customer of Knauz and have bought several cars there. The sales team is terrific, in particular Peter Polanski. And so is the service staff. I trust the advice and input I get bought several cars there. The sales team is terrific, in particular Peter Polanski. And so is the service staff. I trust the advice and input I get from the General Manager Hans Kribbel. I highly recommend the dealership. Very honest, friendly, helpful, considerate and trustworthy team!! More

Strah Gostovic was absolutely stellar! His approach, communication skills and knowledge of the vehicle was top notch. He made me feel at ease immediately, his professionalism and sincerity were evident communication skills and knowledge of the vehicle was top notch. He made me feel at ease immediately, his professionalism and sincerity were evident from the start. I will definitely recommend him! More