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Knauz Continental Autos

Lake Bluff, IL

4.5
458 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 458 reviews

May 18, 2021

Knauz Continental Autos is an excellent dealership with exceptional customer service . The facility is clean and the staff is friendly. The vehicle selection was high class! More

by LFA2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Knauz Continental Autos responded

Hi there, thank you for reaching out to us. We're thrilled to hear that you had a great time working with Peter & that you enjoyed our selection of vehicles! Congratulations on your new Mercedes-Benz & thanks again for your kind words. We're looking forward to your next visit!

May 14, 2021

I worked with Paul Kim who was extremely helpful and communicated efficiently and transparently throughout our buying experience. We love our new glc and would buy again from Paul. More

by nhg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Knauz Continental Autos responded

Hi there, thank you for taking the time to share your experience. We strive to ensure that every visit is as enjoyable & productive as possible, so it's wonderful to receive your comments about working with Paul! Congratulations on your new GLC! We appreciate your business, as well as you taking the time to let us know how things went. Enjoy your new Mercedes-Benz; we'll see you next time!

May 09, 2021

We had a very pleasant experience purchasing our new Mercedes with Peter Polanski as our Sales Consultant. He was very knowledgeable, and patient with all of our questions. When the times comes we wil More

by canovak8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Knauz Continental Autos responded

Hi there, thank you very much for leaving this review. It's wonderful to hear that you enjoyed working with Peter to find the perfect new vehicle! We strive to provide excellent service, so we greatly appreciate your comments. Congratulations on your new Mercedes-Benz! Thank you again for reaching out to us. We're looking forward to your next visit!

May 08, 2021

After a very negative experience with another dealer (misrepresented the condition of a car after I flew in to purchase) dealing with Paul and the Knauz dealership was a pleasure. I was a bit apprehensi More

by Bat21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Knauz Continental Autos responded

Hi there, thank you very much for taking the time to share your experience with us. It's wonderful to hear that Paul & Juan were so wonderful to work with & that Paul helped reduce the stress of making an out-of-state purchase! We strive to provide great service in a relaxed environment, so it's wonderful to receive your comments. Congratulations on your new Mercedes-Benz! We appreciate you reaching out to us & we hope you're loving your new car! We'll see you next time!

May 04, 2021

Amazing Customer Service!! Ryan, Peter, and Vijay were great to work with. Best ever. 4th Mercedes purchased but, 1st from this dealership. No reason ever to go elsewhere again. More

by Paul T.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Knauz Continental Autos responded

Hi Paul, thank you for reaching out to us. We're thrilled to hear that your experience working with Ryan, Peter, & Vijay was so great! We strive to provide excellent service, so comments like yours are especially rewarding to receive. Congratulations on your newest Mercedes-Benz! We appreciate your business, as well as your feedback. We're looking forward to your next visit!

April 28, 2021

Another amazing experience at Knauz Mercedes Benz. Peter did an amazing job. This is my second Mercedes purchase from Peter and Knauz. I live 2.5 hrs away and make the drive (literally past 3 other Mercede More

by betagnome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Knauz Continental Autos responded

Hi there, thank you for taking the time to reach out to us. It's wonderful to hear that you're always met with such great service & that you're willing to make a 2.5 hour trip past other Mercedes-Benz dealers to work with us! We strive to ensure that every experience in our showroom or service drive is enjoyable & hassle-free, so we greatly appreciate your kind words. Thank you for your business, as well as this review. We're very much looking forward to the next opportunity to work with you!

April 27, 2021

I recently purchased a CPO Mercedes Benz, and Peter was the best! He answered all of my questions and made sure I felt comfortable through the entire process. Juan was also very informative. He helped m More

by chrissyb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Knauz Continental Autos responded

Hi Chrissy, thank you very much for leaving your feedback. We're thrilled to hear that Juan, Peter, & Vijay all helped make the experience of picking up your new Mercedes-Benz so enjoyable! We strive to provide great service every step of the way, so it's wonderful to receive your comments. Congratulations on your new Mercedes! We're looking forward to your next visit!

April 20, 2021

Ryan and Peter are the Best. Very professional and pleasant. Great customer service. Delivery were quick and easy. Would definitely recommend to our friends. Very nice Dealership. More

by Allapol16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Knauz Continental Autos responded

Hi there, thank you very much for reaching out to us. We're so glad to hear that you had such a great experience working with Ryan, Peter, & Juan! We strive to make things easy & efficient, so it's wonderful to receive your comments. Congratulations on your new Mercedes-Benz! We'll see you next time!

April 09, 2021

I found the exact car I was looking for at an amazing price. The staff was all friendly and helpful throughout the process and even delivered the car to my home the following day. Thanks for everything! More

by Andrew Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Knauz Continental Autos responded

Hi Andrew, thank you for taking the time to share your experience. We're thrilled to hear that you had such a great time working with Peter! Customer service is extremely important to us, so it's wonderful to receive your feedback. Congratulations on your new Mercedes-Benz! We appreciate your business & we're looking forward to the next opportunity to work with you!

March 31, 2021

My girlfriend and I recently purchased a 2018 CPO C43 and Peter and Juan were instrumental in that process. The car represents our first Mercedes and first AMG. In looking for this car, I conducted a nat More

by Thohill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Brown
Apr 01, 2021 -

Knauz Continental Autos responded

Hi there, thank you for taking the time to leave such a detailed & thoughtful review. We're thrilled to hear that your experience working with Peter, Juan, TJ, & Vijay was so enjoyable! We strive to provide great service in a relaxed, yet professional environment, so we're very glad to receive your comments. Congratulations on your C43; they're so much fun to drive! We appreciate your business, as well as your kind words. Thanks again for leaving this review. We're looking forward to your next visit!

Apr 02, 2021 -

Thohill responded

You’re very welcome! I will heartily recommend Peter to anyone that I know of that is looking to purchase a Mercedes.

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