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Knauz Continental Autos
Lake Bluff, IL
457 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 457 reviews
January 01, 2022
So happy with our purchase! More than anything it's the excellent service and the level of attention to detail that amazed us. Strah Gostovic deserves an award for best service ever! He gave us all the det excellent service and the level of attention to detail that amazed us. Strah Gostovic deserves an award for best service ever! He gave us all the details we could ever need , he answered all our questions without any hesitance. He clearly knew the product he was selling and he radiated that confidence on to us! He was so good that he even answered the questions we should have asked but didn't even think off! Overall it was an amazing experience, don't think we ever have to look for another dealership! More
by mprokott1
Employees Worked With
January 01, 2022
Second time around, and Strah was just as helpful, knowledgeable, and attentive as the first time. A true class act, will be buying from him for a while. knowledgeable, and attentive as the first time. A true class act, will be buying from him for a while. More
by bretth8498
Employees Worked With
December 31, 2021
Excellent car buying experience.Strah Gostovic was very Excellent car buying experience. Strah Gostovic was very helpful and knowledgeable. I’ll come back soon for another one. Excellent car buying experience. Strah Gostovic was very helpful and knowledgeable. I’ll come back soon for another one. More
by ST84 INC.
Employees Worked With
December 31, 2021
The lovely people at Knauz Mercedes treated me extremely well. As soon as I walked in was greeted by handsome young man who answered all my questions and set me up with a salesman named Strah who was well v well. As soon as I walked in was greeted by handsome young man who answered all my questions and set me up with a salesman named Strah who was well versed in the stores inventory. Unfortunately I didn’t find what I was looking for due to the low inventory but regardless I look forward to returning. More
by AMartinez
December 31, 2021
Very good dealership, also very firendly, got lots of car options. I recommend this delarship to everyone. options. I recommend this delarship to everyone. More
by Mateja
Employees Worked With
December 30, 2021
Was looking for a nice car for the family and was helped by Strah Gostovic. He was very knowledgeable and made the whole process simple and stress free. I’ll never go anywhere else to purchase a vehicle. by Strah Gostovic. He was very knowledgeable and made the whole process simple and stress free. I’ll never go anywhere else to purchase a vehicle. More
by Joseph Villagran
Employees Worked With
December 30, 2021
Great dealership! Strah Gostovic was amazing to work with. He helped me find the exact vehicle I needed. He had tons of knowledge, extremely friendly and not pushy how some salespeople can be. I’ll defi with. He helped me find the exact vehicle I needed. He had tons of knowledge, extremely friendly and not pushy how some salespeople can be. I’ll definitely refer my friends and family to see him if they’re looking for a vehicle! Awesome shopping experience! More
by Kyla
Employees Worked With
December 30, 2021
My husband and I were looking for a new car for the holidays and the sales guy we had was Strahinja Gostović. He spent lots of time helping us try to find the right car. He’s super knowledgeable and ve holidays and the sales guy we had was Strahinja Gostović. He spent lots of time helping us try to find the right car. He’s super knowledgeable and very friendly! Although we really wanted to give him a sale, we just weren’t quite sure what we wanted since this is a big investment. But when we decide to buy we will DEFINITELY go back to Mr. Gostović! More
by yvette.white
Employees Worked With
December 30, 2021
Strah Gostovic at Knauz BMW is the man! Personable, intelligent, respectful and most importantly helped us find exactly the vehicle we wanted during this challenging time of chip shortages. I highly r intelligent, respectful and most importantly helped us find exactly the vehicle we wanted during this challenging time of chip shortages. I highly recommend STRAH GOSTOVIC!!! More
by guitarguykyle
Employees Worked With
December 29, 2021
I was welcomed by very pleasant Product specialist Juan who recommended a perfect sales person Strah Gostovic. Strah was patient, not pushy and made me feel appreciated. I will definitely be back once m who recommended a perfect sales person Strah Gostovic. Strah was patient, not pushy and made me feel appreciated. I will definitely be back once my lease is up. More
by DanB23
