Knauz Continental Autos
Lake Bluff, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Perry Lerman, the sales associate who assisted us in the purchase of our new car, was great. He was extremely patient in explaining all the "electronic" features of our new Mercedes Benz SUV. I would reco purchase of our new car, was great. He was extremely patient in explaining all the "electronic" features of our new Mercedes Benz SUV. I would recommend him to anyone thinking about purchasing a new Mercedes. More
Perry is great! He is friendly, knowledgeable, and went the extra mile (with manager Hans Kribble) to see that I got a good deal on a beautiful 2012 Mercedes GLK. Lots of bells and whistles on this car, a the extra mile (with manager Hans Kribble) to see that I got a good deal on a beautiful 2012 Mercedes GLK. Lots of bells and whistles on this car, and Perry patiently taught me all the technology. When I needed a remedial "class", he didn't hesitate and happily went through all the details a second time. When I promised him I wouldn't bother him again, he said, "no no - I WANT you to call me!" That's service. I think I am a Knauz customer for life. More
I had no plans to buy to a Mercedes untill I rode in my son {Tom} E 350 and we met with his salesman Dick Bradley a good knowledge friendly man after many tries for a E 350 that I wanted we found one and son {Tom} E 350 and we met with his salesman Dick Bradley a good knowledge friendly man after many tries for a E 350 that I wanted we found one and with Dick Bradley help today Iam happy to own one.....Thank Dick. Leo Mordini More
We were approached immediately. Looking to test drive a C series but asked if it would come in a converitable. We were shown the car we bought that had many more options and good price. The salesman (Per C series but asked if it would come in a converitable. We were shown the car we bought that had many more options and good price. The salesman (Perry Leman) was funny, entertaining, but yet jprofessional. Very personable with no pressure. it was truly a fun experience. More
Perry was very helpful, polite, informative and not "pushy"!! He managed to guide me along the way and offered the option to put the new car on reserve and went out of his way to re-secure the $500 co "pushy"!! He managed to guide me along the way and offered the option to put the new car on reserve and went out of his way to re-secure the $500 coupon that I had deleted from my computer. Buying a car is my least favorite thing to do but Perry actually made it almost fun!!! I would definitely refer a friend to him and to the dealership. I also met with Chad & he was polite, helpful and efficient. In service, Joey was very helpful and really took over the issues at hand. I am very impressed with everyone I met and their willingness to help! Kathy Schreiber More
Perry did a great job in describing to us the current GL models we were interested in, as well as helping us find additional cars we might have been interested in. models we were interested in, as well as helping us find additional cars we might have been interested in. More
Dick Bradley and all the staff at Knauz are wonderful. I have owned three cars from them and personally have worked with Dick for all three sales. My last car was leased from Lexus and I hated it. The staff have owned three cars from them and personally have worked with Dick for all three sales. My last car was leased from Lexus and I hated it. The staff at Knauz were wonderful to work with and give their profession a wonderful name. I will not go anywhere else to purchase a vehicle. In these difficult times I found them understanding and more than willing to work with you without being pushy in the least or trying to sell you something out of your range. Dick is by far the most personable, professional, and knowledged individual I know regarding this product. Highly recommended without reservation. More
The staff was eager to help and not forceful/pushy in their approach to a potential sale. The overall atmosphere of the dealership was a friendly one. While the price we were given for the car was not wh their approach to a potential sale. The overall atmosphere of the dealership was a friendly one. While the price we were given for the car was not what we had ultimately hoped for, we are still very happy with our purchase. Our salesman, Perry, was great. He was very down to Earth and easy to talk to and did not make my wife or I feel like we had to leave with a purchase. He had a good mix of "salesman" and light-hearted neighbor feel; In other words, he was a wonderful person to work with. More
Perry was extremely nice and helpful. He was very easy to work with and ensured that we found an automoblile that we wanted that fit our budget. After deciding on a certified pre-owned vehicle, Perry located work with and ensured that we found an automoblile that we wanted that fit our budget. After deciding on a certified pre-owned vehicle, Perry located a car for us and it was delivered to the dealership the following day. The interior detailing of our C300 was not up to standards initially but was corrected on the spot by the service department. Overall this was a very enjoyable experience and we were treated exceptionally well and received a fair deal. Knauz Mercedes Benz is a highly professional organization. More
Smooth and Easy Transaction Overall. Low to Medium Pressure. Salesman Perry Lehrman was very friendly, knowledgeable, helpful and professional. Wore a shirt and tie which is rare these days and great Pressure. Salesman Perry Lehrman was very friendly, knowledgeable, helpful and professional. Wore a shirt and tie which is rare these days and great to see in the dealership! Was interested in Leasing a Mercedes Benz for my wife and dealership was very helpful in letting us determine the best car for our needs. We weren't pressured into any particular model. They could have easily tried to push us in a more expensive model such as E Class or S class, but they seemed to just go with whatever we wanted to look at which was nice. Overall my wife and I are very happy with the experience, service and Professionalism at Knaus Mercedes in Lake Bluff. I'm so use to High-Pressure Dealerships with too many sales reps waiting to stuff you into anything on the lot. It was refreshing to spend 3-4 hours overall and not feel overwhelmed and over pressured. We will definitely be back for more cars!! Great Experience!! Nick and Amy Fox. More