Knauz Continental Autos

I recently purchased a vehicle here...and had a very interesting experience. My sales rep (Perry) was fantastic - he communicated clearly and went out of his way to make the experience positive. His m interesting experience. My sales rep (Perry) was fantastic - he communicated clearly and went out of his way to make the experience positive. His manager (Hans) was arrogant and insulting when I began a simple negotiation of the vehicle price. I fully respect a dealer's need to keep margins appropriate but I simply do not like being talked down to in the process. Hans gave me the feeling that unless I was a wealthy cash paying buyer I was wasting his time. After all, I was only spending a measly 60k. Perry kept me engaged and in the end he was the only reason I purchased here. I will refer friends and family to Knauz but with one huge caveat: Work only with Perry and be prepared to pay a bit more for the "privilege" of buying at Knauz. More

had a great expience the salesperson perry was very helpful as i looked at a 2013m clas mercedes and also sport mercedes. i had a grea experience and the entire staff was very accomodating to all my ne helpful as i looked at a 2013m clas mercedes and also sport mercedes. i had a grea experience and the entire staff was very accomodating to all my needs especially perry. More

I had a very good experience with Knauz autos. Ian was a very professional salesperson who was very informative and pleasant to deal with. The overall customer service was fantastic, and everyone was very f very professional salesperson who was very informative and pleasant to deal with. The overall customer service was fantastic, and everyone was very friendly. I look forward to coming in to purchase a CLA in the fall! More

Had a very good experience with buying my Mercedes GL at Knauz. Bill facilitated the transaction with timely follow up and pushing to have the car I ordered available as quickly as possible. He made the w Knauz. Bill facilitated the transaction with timely follow up and pushing to have the car I ordered available as quickly as possible. He made the whole transaction very pleasant and easy to manage. Upon delivery, he described the features well and helped get my family setup with all the electronic options. Service upon delivery was very friendly and consistent with the good service I've received from Knauz over the last decade. A great place to buy a car, and Bill was a very good sales agent. More

If you are looking for the typical pushy sales people, look elsewhere! Knauz is clearly the BEST car dealership we have been to. Perry Lerman was absolutely great in trying to understand not only what we look elsewhere! Knauz is clearly the BEST car dealership we have been to. Perry Lerman was absolutely great in trying to understand not only what we want but also what we need (!) and partnered with us in making the best choice in our car purchase. He went above and beyond to explain us all the features of 7 different cars, took 3 test drives with us and helped us make the best decision for our family. Furthermore, our bank credit process was extended due to holiday schedule of banks but he hosted us for 3 hours at his office and never lost the smile on his face.This is a place where you can expect a lifelong partnership when you buy such a high quality car from super knowledgeable and super nice people! Well done Knauz! Thanks a lot for all you have done Perry! Gizem Ozbay More

dennis Santi in sales and chad holland in finance made the whole experience last about an hour. dennis called and told us about the Black fiday deals and we agreed and off we went in a new wagon. We wou the whole experience last about an hour. dennis called and told us about the Black fiday deals and we agreed and off we went in a new wagon. We would have missed the offer if dennis didnt call. Many thanks for the heads up. More

Had a very good buying experience in working with our sales associate Perry Lerman and Brad Holland. Both went above and beyond to make my wife and I comfortable with the process of buying her GLK. sales associate Perry Lerman and Brad Holland. Both went above and beyond to make my wife and I comfortable with the process of buying her GLK. More

As an addendum to my review of Perry Lerman who provided excellent service, I was remiss by not including Hans Kribbel who offered attentive service by providing a full disclosure of options. Additionally, excellent service, I was remiss by not including Hans Kribbel who offered attentive service by providing a full disclosure of options. Additionally, I would like to commend Chad Holland, finance manager, who completed contracts and license and registration details in a timely fashion. More

Knauz is a great dealership. The sales and maintenance service is fantastic, some of the best I have seen. The entire staff is very helpful and friendly. I have used them to service my cars and have p service is fantastic, some of the best I have seen. The entire staff is very helpful and friendly. I have used them to service my cars and have purchased a number of cars from them. I have plenty of options in choosing a dealership, but choose Knauz to service and purchase my cars because they pay attention to the details of my needs and usually exceed my expectations. More