Knauz Continental Autos
Lake Bluff, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 456 reviews
Fantastic Experience by all KNAUZ is a pleasure to do business with. The sales, finance, and service are outstanding and provide a great value. Car is always clean when picked KNAUZ is a pleasure to do business with. The sales, finance, and service are outstanding and provide a great value. Car is always clean when picked up and the work completed is always perfect. The people at the dealership though is what makes KNAUZ so great. More
New Lease My experience at Knaus was First Rate! Everyone from the General Manager to the Finance Manager to my Salesperson to the crew who delivered the car t My experience at Knaus was First Rate! Everyone from the General Manager to the Finance Manager to my Salesperson to the crew who delivered the car to me exceeded my expectations. They ALL did what it took to make me a "Customer for Life!" More
Joey Sojka, Service Advisor is why I service at Knauz. Joey Sojka provides old school customer service. I drive 30 minutes to have my car serviced at Knauz because of Joey. Joey cares, is knowledgeable, r Joey Sojka provides old school customer service. I drive 30 minutes to have my car serviced at Knauz because of Joey. Joey cares, is knowledgeable, respectful of your time and money. It has been a long time since I felt compelled to write a review. Joey however is takes time to explain, listens, and provides options. Joey's mother should be proud! Mars. Sojka raised a wonderfully honest and professional son. More
ML550 Purchase As a long time customer, when my S600 was totaled in an accident, my first stop was at Knauz to see what was available in a used car. I purchased a u As a long time customer, when my S600 was totaled in an accident, my first stop was at Knauz to see what was available in a used car. I purchased a used ML550... my experience was outstanding. From the sales to the financing to the service... good people. More
Consistent and reliable service We recently purchased a Mercedes from Knauz. It was the 5th vehicle we have purchased with them. Sani Nassar was our sales consultant and was fantasti We recently purchased a Mercedes from Knauz. It was the 5th vehicle we have purchased with them. Sani Nassar was our sales consultant and was fantastic. From the first step in to their showroom to driving away with the new vehicle I could not see how it could be any better. Great job and thank you! More
Great Experience at a Knauz! I had bought a BMW X5 10 years ago at Knauz and had a nice experience. I thought it was time to update the car I was driving but wasn't sure if I wa I had bought a BMW X5 10 years ago at Knauz and had a nice experience. I thought it was time to update the car I was driving but wasn't sure if I wanted another BMW or switch to a Mercedes. Either way, I thought the best place to check out new cars was at Knauz. I ended up trading in the X5 for a Mercedes-Benz 2015 ML350 and could not be happier. The car is awesome and the experience at the dealership was above and beyond my expectations. I just want to give a shout out to Jacqui Wiegand, my sales person, and Claire Skuble, the Mercedes-Benz concierge. Jacqui was extremely helpful when it came to making a decision to buy the car. And Claire was incredible with her knowledge and patience in teaching someone all the "bells and whistles" that came with the car. No buyers remorse for me - this was a great experience! I highly recommend Knauz! More
Knauz can not program a key I brought my s55 amg in to purchase a second key, Knauz service could not get the programming of the key to work with full function. The key will not I brought my s55 amg in to purchase a second key, Knauz service could not get the programming of the key to work with full function. The key will not open all doors and will not open the trunk. What is worse after two visits the key is still not working properly. I have left messages with the service advisor who will not return my call. If Knauz can not take care of a second key why should I trust them for any other service. Instead try mercedes of Hoffman Estates. More
I found Knauz Mercedes to be exceptional in every way. Andreas Rehder, our salesman, was as pleasant and professional as they come. The car was extra clean but had footprints on the carpet, so they c Andreas Rehder, our salesman, was as pleasant and professional as they come. The car was extra clean but had footprints on the carpet, so they cleaned them again. We asked to take the used car to another Mercedes dealer for a check-up and they agreed without hesitation. When we had second thoughts about buying a used car Andreas and George, the sales manager, were understanding and gracious and refunded every penny of our down payment. More
I had a great experience with Knauz! The entire team took great care of me, helped with concerns I had, and even delivered the GLK I bought a month early. Jake walked me through the process every step took great care of me, helped with concerns I had, and even delivered the GLK I bought a month early. Jake walked me through the process every step of the way, and continues to check in with me to make sure I am enjoying the car. Very attentive and friendly. Great people. It made my first time with Knauz and also with Mercedes a great one! john More
I came in just looking at the cars and a man came up to help. It was such a pleasure to have a nice salesman . Thank you Perry Lerman for your outstanding knowledge. I will consider coming back.. help. It was such a pleasure to have a nice salesman . Thank you Perry Lerman for your outstanding knowledge. I will consider coming back.. More