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Knauz Continental Autos

Lake Bluff, IL

Overview
Employees
Reviews
Vehicles
4.6
460 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 460 reviews

January 25, 2023

Great service from the knauz team. Ryan and Peter are excellent . I will be back More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2023 -

Knauz Continental Autos responded

Hi Chris, thank you so much for leaving this review. Providing friendly, customer-focused service is our top priority, so we're thrilled to receive your comments about your experience working with Ryan & Peter! Thanks again for reaching out to us. We're looking forward to your next visit!

December 20, 2022

Mercedes purchased and it was a very pleasant experience - from start to beginning. I can highly recommend Peter Polanski as a sales consultant - he took excellent care of me - very knowledgeable and super More

by Susanne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Knauz Continental Autos responded

Hi Susanne, thank you very much for leaving this review. Providing great service is our top priority, so it's wonderful to receive your comments about your experience working with Peter! Thanks again for sharing your thoughts with us & congratulations on your new Mercedes-Benz! We'll see you next time!

December 17, 2022

Came in needing some quick help with a key battery and issues with my Apple Car Play. While these are simple concerns, the service I received from Jim and his associates were above and beyond. Not only we More

by Steph.Ryter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Knauz Continental Autos responded

Hi Steph, thank you so much for reaching out to us about your experience working with Jim. We strive to provide friendly, knowledgeable service, so it's wonderful to hear that he was so helpful in getting your CarPlay issue figured out! Thank you for your kind words, as well as your business. We're looking forward to your next visit!

August 30, 2022

We worked with Gary previously and he didn’t disappoint us this time. Gary made our car purchasing experience very pleasant. He is very knowledgeable in all the features and spent a great deal of time demo More

by Luba.Pustilnik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2022 -

Knauz Continental Autos responded

Hi Luba, thank you very much for taking the time to leave this review. We're thrilled to hear how much you enjoyed working with Gary again! We always appreciate feedback, but comments like yours are especially rewarding to receive. Congratulations on your new Mercedes-Benz & thanks again for reaching out to us! We're looking forward to the next opportunity to work with you!

July 11, 2022

Fantastic team and Paul Kim was really helpful and nice to deal with, so professional and courteous More

by culurciello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Knauz Continental Autos responded

Hi there, thank you very much for reaching out to us. We're so glad to hear how much you enjoyed working with Paul! Providing friendly, knowledgeable service is our top priority, so we appreciate your kind words. Congratulations on your new Mercedes-Benz! We hope you're loving it & we're looking forward to the next opportunity to work with you!

July 09, 2022

Today I purchased my seventh Mercedes-Benz over the last 19 years. The salesman Peter was fantastic and very helpful. Vijay was great at taking care of all the financing and warranty extras. I highly recomm More

by Kevin.l.witmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Sojka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Knauz Continental Autos responded

Hi Kevin, thank you for leaving this review. We're thrilled to hear how much you enjoyed working with Peter & Vijay to purchase your most recent Mercedes-Benz! Providing great service & fostering lasting relationships is extremely important to us, so it's wonderful to receive your kind words. We're also very glad to hear how much you enjoy working with Jim, Mike, & Joey for your service needs. Thank you for your business over the years, as well as taking the time to reach out to us. We greatly appreciate your loyalty & we're looking forward to your next visit!

June 07, 2022

Peter is a Great and Caring Salesman, he will be referred to all my family! More

by paulineredd1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2022 -

Knauz Continental Autos responded

Hi Pauline, thank you for leaving this review. We're thrilled to hear how much you enjoyed working with Peter & Vijay! Providing great service is our top priority, so it's wonderful to receive your comments. Congratulations on your new Mercedes-Benz! We appreciate your recommendation, as well as your feedback & we're looking forward to your next visit!

May 17, 2022

Could not be happier with our first vehicle purchased from Knauz. Completely professional from ordering to delivery. This experience was far superior to any other dealership I’ve dealt with. More

by jcom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2022 -

Knauz Continental Autos responded

Hi there, thank you so much for taking the time to reach out to us about your experience. It's wonderful to hear how much you enjoyed the process of ordering & taking delivery of your car with Ryan, Peter, & Vijay! Providing friendly, customer-focused service is our top priority, so we greatly appreciate your comments. Congratulations on your new Mercedes-Benz & thanks again for leaving this review!

May 16, 2022

Piotr was professional, knowledgeable and efficient all the way through our purchase. I've already taken advantage of the free wash and Piotr took care of it personally. I would highly recommend this deale More

by ka5667
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxanne Peplow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2022 -

Knauz Continental Autos responded

Hi there, thank you for reaching out to us. We're thrilled to hear how much you've enjoyed working with Peter! Providing great service throughout the entire ownership experience is extremely important to us, so it's wonderful to receive your feedback. Congratulations on your new Mercedes-Benz & thank you for your recommendation! We're looking forward to your next visit!

March 25, 2022

Excellent and honest dealership great salesman Peter Polanski , awesome to work with and knowledgeably, Frank Incardona More

by frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2022 -

Knauz Continental Autos responded

Hi Frank, thank you so much for sharing your thoughts with us. We appreciate the 5-star rating & we're thrilled to hear how much you enjoyed working with Peter! Congratulations on your new Mercedes-Benz! We're looking forward to the next opportunity to work with you!

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