
Knauz Continental Autos
Lake Bluff, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent service Great dealership, excellent service, great selection of vehicles, reasonable pricing. Was able to find what I wanted and secure a deal very quickly Great dealership, excellent service, great selection of vehicles, reasonable pricing. Was able to find what I wanted and secure a deal very quickly. Would recommend to anyone. More
Makes buying a new car a pleasant experience. I have purchased 5 S Class Mercedes over the course of the last 30 years, as well as numerous other vehicles for members of my family. This was the fi I have purchased 5 S Class Mercedes over the course of the last 30 years, as well as numerous other vehicles for members of my family. This was the first time I purchased fron Knauz and it was the most pleasant experience I have had buying a new car. Josh Aleksich was our salesman and he was first rate-knowledgeable , courteous and responsive. Pricing was fair and haggle free. It is not often I give an automobile dealership high praise but Knauz deserves it based on this experience. More
GL450 Purchase My wife and I were looking for a car that would allow us to transport our son and his friends to all of his sporting events. We have been looking for My wife and I were looking for a car that would allow us to transport our son and his friends to all of his sporting events. We have been looking for months and were never sold on a car or dealership. That is until we visited Knauz Mercedes. I first went in and Mark Saltzman approached me and helped me out right away. We then scheduled a follow up for my wife and son to come in. Sam Greenberg helped us at the beginning. He made sure the car was ready and the A/C was on. They both were knowledgeable on the GL450. Mark and Sam worked as a team and lined us up with the car that best met our needs. Thank you to Mark and Sam for making this purchase a great experience. More
2017 GLS purchase We drove up in one of our old work trucks, and Josh Aleksich was the first one to offer help with looking at the GLS SUVs. We drove a 2016, and it was We drove up in one of our old work trucks, and Josh Aleksich was the first one to offer help with looking at the GLS SUVs. We drove a 2016, and it was a fine vehicle. He even pointed out a used 2016 with only 5000 miles and an extra year warranty. So it was a tough decision, since the 2017 had some new features we loved. We left weighing the merit of each vehicle. Josh was very helpful throughout the process, and I did purchase the 2017 GLS. This is the 4th Mercedes I've purchased with Knauz, and overall they do a very good job. When we picked it up, the air conditioning was putting out hot air instead of cold, so it stayed another overnight at the dealership. Now, all systems seem to be functioning perfectly. Josh even came in on his day off to help us pick up the car, which, of course, was delayed to the next day. He offered to drive it over to us the next day, but I wanted some help with the self parking instructions which he gave us. Josh will do his best to help with whatever is needed. More
Easy Process Sani tried his best to get the vehicle we wanted in a low pressure environment which was very important for my wife. Sani was very professional , and Sani tried his best to get the vehicle we wanted in a low pressure environment which was very important for my wife. Sani was very professional , and in summary , I would not hesitate in recommending Sani which reflects well on the dealership. More
One of the best dealer in Chicagoland area Overall, super nice staff members. Very very friendly. My sales person, Paul Kim was very helpful. He helped me to get the best deal on the car as wel Overall, super nice staff members. Very very friendly. My sales person, Paul Kim was very helpful. He helped me to get the best deal on the car as well as my financing options. 5 stars! More
A salesperson who passionately cares about customer service. As the warranty on my previously purchased S550 4matic was due to expire, I called Knauz Mercedes Benz around 10:00 am with the hope of trading up for As the warranty on my previously purchased S550 4matic was due to expire, I called Knauz Mercedes Benz around 10:00 am with the hope of trading up for the lastest model. From the start to choosing the purchase, Paul Kim carried string the tradition that I've grown to expect from a Mercedes Benz Dealer; he treated me like family. It was his motivation to do what ever he could to, not only get me a great deal, but also to see that I was satisfied with the entire process. His attention to valuing the customer is beyond what I shall ever have words to express. More
Definitely my new home! Mark Saltzman makes you feel at home and the rest of the staff fine tunes what Knauz Continental Autos is all about. Wonderful showroom and excellent Mark Saltzman makes you feel at home and the rest of the staff fine tunes what Knauz Continental Autos is all about. Wonderful showroom and excellent selection of vehicles. I look forward to growing with this group. Thanks for making it right! Nico More
Terrific! We have purchased at least six cars from Knauz and have always been treated with respect and professionalism. This last week we picked up our new 2016 We have purchased at least six cars from Knauz and have always been treated with respect and professionalism. This last week we picked up our new 2016 GLS 350 with the wonderful help of Sani Nasser and Sam Greenberg. Vijay Zaveri handled all of our paperwork. It all went like clockwork, and we couldn't be more pleased. Sam even came to our home today to help with some of the settings of my new car. How amazing to have such personal service! Sam even helped my husband program the garage door opener for his new Bentley! Kudos to the entire Knauz organization. These two gentlemen are the perfect examples of customer care. Thank you to all. Susan Mulligan More
So good, I came back for seconds! In June of 2015 I purchased a New ML350 from Paul Kim with an assist from Hans Kribbel. The buying experience was one of the best and most enjoyable In June of 2015 I purchased a New ML350 from Paul Kim with an assist from Hans Kribbel. The buying experience was one of the best and most enjoyable that I have ever had, and I cant remember how many vehicles that I have purchased in my 66 years. In fact,, our...my wife and I experienced such a professional , relaxed, and positive sales approach, that we came back for another Mercedes last week May 2016. This time, for an E350 4matic for me. I am now a 2 Mercedes family, and can honestly say the drive from Crystal Lake to Lake Bluff was well worth it. While there I dropped of our ML 350 for its yearly check up. Mike Dube treated us like family. The Ml came back looking like new and with a clean bill of health. In fact, Mike gave me more information and details on its condition than my family Doctor. He even showed me some things that our ML could do that I was unaware of. Overall this is the place to go for a new car, used car, or service. More