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Knauz Continental Autos

Lake Bluff, IL

4.6
460 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 460 reviews

August 28, 2018

purchased pre-owned mercedes I was reviewing pre-owned Mercedes sedans on Carfax and sent an e-mail asking about availability. I received a response from Peter Polanski, a sales More

by trishmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanne Peplow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Forrest
Oct 03, 2018 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

August 18, 2018

Excellent Michael Perez did a great job making it easy to get a new car. The entire process was smooth and I really appreciate how it was handled. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Perez
Oct 03, 2018 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

August 02, 2018

Excellent Great experience buying first Mercedes. Excellent sales staff with no pressure sales to the financing department not trying to up sell more things. Ha More

by gtoreitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxanne Peplow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Forrest
Oct 03, 2018 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

July 23, 2018

Purchase of E400 wagon Mike Perez picked me up st O’Hare airport. Upon our arrival at the dealership he explained the process . We reviewed paperwork and spent time with Jac More

by Sean203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqui Halligan, Michael Perez
Oct 03, 2018 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

July 23, 2018

Amazing Sales Team Mike was THE most knowledgeable salesman I have ever worked with! I have been with Mercedes for 15 plus years!! Never had an easier time buying a car More

by RoverDude88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Perez
Oct 03, 2018 -

Knauz Continental Autos responded

We sure are happy to hear about your AWESOME experience! We strive to provide our customers with a top-notch, professional service experience. It was such a pleasure to serve you, we truly appreciate your business and loyalty! See you next time!

July 19, 2018

5 Stars We stopped at Knauz to look at Mercedes, met Strah who was very knowledgeable and helpful. Interested in the GL 450 and he showed us what currently i More

by Lukethedrifter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

Knauz Continental Autos responded

Thank you so much for your kind words and wonderful feedback Luke! We truly appreciate it, and are pleased to hear that you had a great experience with us!

July 17, 2018

Simple and concise! Paul was very helpful and expedited the process of buying my car. He answered all questions I had and gave me a good, reasonable price! More

by Victorisuh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

Knauz Continental Autos responded

Thank you so much for your kind words and wonderful feedback! We truly appreciate it, and are pleased to hear that you had a great experience with us!

July 02, 2018

Excillence I would say this dealership knows a lot about good customer service. We had a excellent car buying experience here. I also have to say if we ever buy More

by FlossyRay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

June 12, 2018

It was an amazing and comfortable experience! I asked for a good deal with Paul since this was my first car that I was purchasing. He found me a great car and a great deal. He was transparent in c More

by Jason Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 17, 2018 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

May 26, 2018

It was a great experience We were on our way to anothe dealership when Strahan convinced my husband to come to this dealership.ales Strahan was exceptional. He made the visit More

by Msree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

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