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Knauz Continental Autos

Lake Bluff, IL

4.5
458 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 458 reviews

December 31, 2018

Very helpful and professional! I’ve been to many dealerships during my search for a perfect car and Knauz Mercedes was by far the best. Strah Gostovic was a fantastic sales associat More

by TWILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

December 31, 2018

Knauz Review We leased our Mercedes from Peter who was extremely upfront and helpful. He was easy to deal with and made our entire experience so far a good one. More

by Marcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

December 31, 2018

Awesome service It is a pleasure to work with Ryan and Pete! They are attentive to what is important to me in my vehicle selection, they immediately address any conce More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

December 29, 2018

Definitely coming back, what a great team! What a great experience. Strah was very professional and polite. He helped us choose the right vehicle and explained every step of the process. Daniel More

by Matt68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Forrest
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

December 29, 2018

Amazing customer service! I HIGHLY recommend this dealership! I got my Mercedes from them & so did my boyfriend. We both love our cars and the dealership! It’s always such a pl More

by Dani1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

December 28, 2018

Great experience! We love our new GLE and Matt was great! He was very accessible and answered all our questions. We are very happy with our purchase. More

by CAS
Recommend Dealer
Yes
Employees Worked With
Matt Brueggeman
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

December 28, 2018

Fantasy to Fantastic I didn’t go into Mercedes Benz to buy a vehicle. I went in to look around while my car was getting serviced. I walked out with a brand new e400. Pete More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ehret was 5 star
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

December 27, 2018

A pleasurable, uncomplicated experience. Strah Gostovic Was patient and kind. Outstanding customer service with a flood of information presented in a way even my 86 year old mom understood. More

by mrgekfx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

December 27, 2018

Friendly staff and a great dealership I bought a barely used VW from Matt and he was very helpful through the financing process and clearly explained all the aftermarket coverage options a More

by Butler66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Brueggeman
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

December 27, 2018

Excellent service on new lease I have been leasing Mercedes vehicles for many years. Ryan and Peter made the return of the old vehicle and leasing of the new vehicle a breeze. The More

by LAA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

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