Back

Knauz Continental Autos

Lake Bluff, IL

4.5
458 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
Contact Dealership

409 Skokie Highway

Lake Bluff, IL

60044

Directions

By Type

Showing 458 reviews

January 17, 2019

Treated like I matter The Mercedes staff all treated us very kind and respectful, they answered all of our questions, and they really made me feel valued. Thanks again. More

by medinarobert2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Brueggeman
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

January 10, 2019

Great service! Peter and Ryan are outstanding to work with. Excellent communication and great service - picked up our car and left a loaner for our latest service ca More

by Chris.H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jakus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

January 05, 2019

Knauz is the best of the best! If you want the absolute best quality and service go to Knauz. My family will not buy from any other dealership because we know that we can trust Knau More

by Benzgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

January 03, 2019

Best experience ever! Having owned and leased Mercede-Benz cars for many years, I can honestly say that my experience at Knauz has been the best that I have ever had. Ryan More

by Jbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

January 02, 2019

Ridiculously superior service!!! Both Ryan and Peter are the utmost respectful and professional sales representatives that my husband and I have encountered. We just purchased our thi More

by D and G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

January 01, 2019

Awesome experience Went to Knauz for a used car they had and the experience was different from every other place I visited. Paul Kim our sales person was very accommodat More

by Sun427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqui Halligan
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

January 01, 2019

Willing to help I moved to the chicagoland area recently and had some questions about my car. I called ahead to see if someone could help me even though I didnt purch More

by Yc1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

January 01, 2019

Car Knowledge I stopped into Knauz Mercedes a few months ago just browsing cars with my mother. Steve Chase approached my mother and I, and helped us look at cars. More

by theman4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

January 01, 2019

Best experience I bought my c300 coupe with Peter Polanski at Knauz last year. This year upgraded to a glc63 coupe. The best customer service. Would recommend to ever More

by Matskiv2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

December 31, 2018

5 star experience Couldn’t have asked for a better experience at Knauz. Steve was very helpful in assisting us in finding the right car that worked for our family. More

by Areichert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

...
20
...