Knauz Continental Autos

Excellent team of professionals Leased several vehicles in the past from this dealership and we keep going back for the excellent personalized attention we get. Dealing recently with Leased several vehicles in the past from this dealership and we keep going back for the excellent personalized attention we get. Dealing recently with Josh, Vijay and Dan again was a pleasure. The whole sales group as well as Service dept staff are superb and pleasure to deal with. Recommend the team at Knauz wholeheartedly and without any reservation. More

Bought GLC300 We came to the dealership through a Carfax listing. The experience buying the car from Knauz couldn’t have been better. A very friendly and profession We came to the dealership through a Carfax listing. The experience buying the car from Knauz couldn’t have been better. A very friendly and professional team including their store manager Hans wo took all the time we needed. We bought the car right there after seeing many other car dealers over a couple months. This was our first Mercedes and we love that car. Outstanding performance and quality. We had at least 15 cars before but the safety Mercedes feels while driving we didn’t see at others. Beside design and quality this was our too top criteria. So over all the best price/ performance we found there. We can highly recommend to try and make your own experience with shopping at Knauz. Last part was delivery and after sales support. They even offered to bring the car FOC and drive it to our home which was far away. We liked to pic it up by ourselves but nice offer. Then we got all kind of hints and instructions over email. Very quick feedback/ communication. More

Very nice experience After a more than abhorring experience with my car and a stop sign, I came in to get some body work done on my car. A man named peter helped me out, a After a more than abhorring experience with my car and a stop sign, I came in to get some body work done on my car. A man named peter helped me out, and he was very helpful and nice. The process was really simple and quick, an overall great time. More

excellent customer service and assistance Traveled from Chicago to this location. They have customer service. The installations are kept very neat. Excellent customer service. Peter P. was ver Traveled from Chicago to this location. They have customer service. The installations are kept very neat. Excellent customer service. Peter P. was very professional, attentive, informative and friendly. Vijay made the deal happen. Very appreciative of all the assistance. Will recommend this dealership without hesitation. More

I had the best experience If you’re buying a car you want to buy it from Strah . He has helped me and my family before me purchase our cars . He’s very understanding and not pu If you’re buying a car you want to buy it from Strah . He has helped me and my family before me purchase our cars . He’s very understanding and not pushy . A great smile is what you will always get from him . Definitely recommend you visit knauz Mercedes and ask for Strah :) More

Excellent experience Purchased a MB from the dealership and had a great experience. Very honest, straight forward and easy to deal with. Traveled from out of state and t Purchased a MB from the dealership and had a great experience. Very honest, straight forward and easy to deal with. Traveled from out of state and they made the experience painless and positive. There follow up has been amazing and I would definitely recommend them! More

Service Excellent work. Efficient and customer oriented Service and dealership offered and executed very good and satisfactory work on current auto lease . Excellent work. Efficient and customer oriented Service and dealership offered and executed very good and satisfactory work on current auto lease . Plan to continue leaving and doing business with above dealership. More

Great service. Peter Polanski is knowledgeable, he explained me the car step by syep, his area of business is set up to discuss and answer all questions. The dealer Peter Polanski is knowledgeable, he explained me the car step by syep, his area of business is set up to discuss and answer all questions. The dealer is very pleasant and clean. The personal is courteous and respectfull. It is a great draler. More

Amazing, personalized service! Peter and the Knauz dealership were incredibly helpful, kind and professional as I purchased my GLC300. Every interaction since then has been just as Peter and the Knauz dealership were incredibly helpful, kind and professional as I purchased my GLC300. Every interaction since then has been just as personal and great - dropping off the car for cleaning or service - they’re always great! More

The Best Mercedes Service Center in Chicagoland Area!!!!! The Best Mercedes Service in Chicagoland Area!!!!! Highly recommend to see Ben at service department if you want to be treated as a Mercedes Benz owne The Best Mercedes Service in Chicagoland Area!!!!! Highly recommend to see Ben at service department if you want to be treated as a Mercedes Benz owner. Here's my experience with Ben. I have a 2018 Mercedes Benz GLE 550 E-Hybrid and it needs a starter battery. I went to Mercedes Benz Chicago at first hand. While the car was there for over 3 weeks, they have been kept telling me that due to my vehicle is a hybrid model, they need to special order the battery for me and never able to arrange a loaner vehicle for me. I have been calling and chasing them for 3 weeks with no proper customer service or EVEN FOLLOW-UPs. What a HORRIBLE SERVICE Mercedes Benz of Chicago!! Fast forward, I went to Knauz and met Ben, that totally changed my entire experience with Mercedes-Benz brand. He welcomed me warmly, asked me about what's the issue. I explained to him that the main battery need to be replaced and shared my horrible experience with him. Long story short, I came back the 2nd day, he told me he already locate the battery for me and things get even better from there. He brought a Blue GLE43 Coupe, plus it's in my favorite color. He somehow knows blue's my favorite color and able to give me this beautiful vehicle so that I can go ahead enjoy the weekend!! WHAT A NICE PERSON!! Overall, I have never experience a better service than this time, I really appreciate everything Ben done for me. He is a gentleman that will go forward and beyond to make sure you be treated properly when you service your Mercedes-Benz. Thumbs up for Ben, Thumbs up for Knauz Mercedes-Benz. I would highly highly recommend them to those of you who looking to service your Mercedes and want to be treated properly! Plus, they have the best loaner vehicles for you to choose from as well! More