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Knauz Continental Autos

Lake Bluff, IL

4.5
458 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 458 reviews

March 13, 2020

Always a great experience. Very accommodating to me and my kids. Seamless and painless process from the beginning and didn’t make me feel uncomfortable at all. More

by John Kim
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Mar 16, 2020 -

Knauz Continental Autos responded

Hi John, thank you for taking the time to leave us this review! We are so glad to hear that your whole purchasing process was smooth and enjoyable. We greatly appreciate your feedback and we're very much looking forward to your next visit. Thanks again!

March 09, 2020

Great service from Paul K. and Product specialist Juan V for answering my every question and breaking down every detail about my amazing new E63 AMG! More

by chmitchell17357
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Knauz Continental Autos responded

Hello there, thank you for your review. We're so glad to hear that you had a good experience working with Paul and Juan. Congratulations on your new E 63; such a sweet car! Thanks again for your feedback; we greatly appreciate it and we're looking forward to your next visit!

March 08, 2020

Peter was absolutely amazing to work with. We love our car. He was so helpful and knowledgeable. We will recommend him to anyone looking for a car. More

by carol.gray927
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Knauz Continental Autos responded

Hi Carol, thank you for your review. We're so glad to hear that you had a good experience working with Peter on your new Mercedes! Thank you for your feedback, as well as your recommendation. We greatly appreciate it and we're looking forward to your next visit!

March 06, 2020

Great Experience Stopped in to browse the 2020 Models and was greeted by a friendly salesman. He was not high pressure, did not disparage other makes, and was very q More

by Gina
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Wiegand
Mar 09, 2020 -

Knauz Continental Autos responded

Hi Gina, thank you for leaving such a thoughtful review. Providing a professional, yet low-pressure atmosphere is extremely important to us, so we're very glad that we could provide that environment for you. We appreciate your feedback regarding Billy; we will certainly pass it along and thank him for you! Thank you very much for recommending us to your friend. We hope to see you again soon!

February 27, 2020

Great Service This is my 5th car from Knauz. Sales and service have always been great. Gary B. and Juan V. w/ Knauz Mercedes were particularly helpful. Gary was a g More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Knauz Continental Autos responded

Hi J, thank for taking the time to write this review. We're so grateful for your loyalty to Knauz and we're so pleased to hear that we were able to provide another pleasurable buying experience for you! Thank you for reaching out and for recommending us. Congratulations on your new car; we'll be here to help with any of your Mercedes-Benz related needs!

February 23, 2020

Gary Bogart and the crew at Knauz provided great service and attention to detail. He was a pleasure to work with. Highly recommend. Would definitely buy from them again. More

by WGC
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Knauz Continental Autos responded

Hello, thank you for leaving your feedback with us. We're so glad to hear that you enjoyed working with us and that it was a hassle-free process. Thank you very much for your kind words and for joining the Knauz Mercedes-Benz family! We hope you enjoy your new Mercedes and we're looking forward to seeing you return!

February 22, 2020

I have been visiting Knauz for regular maintenance for several years. I recently bought a new Mercedes and was extremely satisfied. From the all female sales and finance team, to the little touches in the More

by zigs04
Recommend Dealer
Yes
Employees Worked With
Jim Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben de Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Hokanson
Feb 24, 2020 -

Knauz Continental Autos responded

Hi there, thank you so much for leaving this thoughtful review. We're so appreciative of your loyalty to Knauz! We're also so glad to hear that we were able to provide you with great customer service throughout our different departments. Thank you for servicing and purchasing your Mercedes with us! We'll be here to help with any of your Mercedes-Benz related needs!

February 20, 2020

Amazing, honest and superb! Peter is the real deal! He will make it happen and make it happen easily. He was a joy to work with! More

by D and G
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Knauz Continental Autos responded

Hello there, thank you very much for your feedback. We're so glad to hear that you enjoyed working with Peter and had such a wonderful experience! We appreciate your kind words and we look forward to working with you again!

February 17, 2020

Treated with courtesy and respect Peter was very professional. Juan and Vijay answered all of our questions. The whole purchase process was well organized in spite of the additional c More

by richard_oconnor2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Knauz Continental Autos responded

Hi Richard, thank you for leaving your thoughts with us. We're so glad that you chose to work with us despite living in another state! We're also very pleased to hear that everyone involved in your purchasing process was pleasurable to work with. Congratulations on your Mercedes-Benz; enjoy the new ride! Thank you again for your review and as well as your business!

January 31, 2020

Quick, Easy, Strah was great Everyone was positive, they really made the process easy. I would definitely do business with them again. I leased a new car and was in and out of the More

by akussler47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Knauz Continental Autos responded

Hello there, thank you for taking the time to leave this review! We're so glad to hear that you enjoyed working with Strah and that he and Vijay were able to make your experience efficient, and easy. Congratulations on your new car and thank you very much for being part of the Knauz Mercedes-Benz family. Thanks again for reaching out; we're hoping to see you again!

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