
Knauz Continental Autos
Lake Bluff, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Called them from out of town to buy a car for my wife's birthday. We talked about pricing and I asked if they could hold it for less than 24 hours so I could travel there to buy it - no financing conting birthday. We talked about pricing and I asked if they could hold it for less than 24 hours so I could travel there to buy it - no financing contingencies or anything. They agreed to take a credit card deposit. I bought airline tickets and called back to confirm. I was told they sold the car to someone else for $500 more. What!?!? I found out they never even ran the credit card. I feel like they waited to see if they could do better even though they already agreed to hold it for me. I feel cheated, tricked, disappointed, angry and disgusted. More
FROM THE MINUTE I CONTACTED DEALER, I WAS TREATED IN THE MOST PROFESSIONAL WAY EVER. PETER POLANSKI, RYAN HERBIG, AND JACQUI HALLIGAN MADE THIS PURCHASE EXCEPTIONALLY EASY AND STRESS FREE. AS A BUSY BUSINES MOST PROFESSIONAL WAY EVER. PETER POLANSKI, RYAN HERBIG, AND JACQUI HALLIGAN MADE THIS PURCHASE EXCEPTIONALLY EASY AND STRESS FREE. AS A BUSY BUSINESS OWNER I CANT AFFORD HOURS AT A DEALER AND THEY COMPLETELY UNDERSTOOD. IF YOU ARE CONTEMPLATING BUYING FROM THIS DEALER TAKE THIS REVIEW SERIOUS. THIS DEALER IS HANDS DOWN THE BEST!! GOD WILLING I WILL BE BACK. More
Absolutely, the very best car buying experience ever for me! William Wiegand, our Sales Consultant, sincere dedication to providing outstanding customer service is worthy of emulation. Trust me I shopped ar me! William Wiegand, our Sales Consultant, sincere dedication to providing outstanding customer service is worthy of emulation. Trust me I shopped around and visited numerous dealerships, none compare IRT respect, trust and customer service. Knauz was recommended, I have thanked my recommender and I again I thank William and the Knauz staff for their outstanding customer service. More
This dealership and staff are amazing I have purchased at least 10 cars from Knauz and they are amazing. They do everything in their power to get a deal done in a fair manner. The sales I have purchased at least 10 cars from Knauz and they are amazing. They do everything in their power to get a deal done in a fair manner. The sales manager Ryan and salesman Peter are the best! Don't go anywhere else. Thank you Knauz!! More
Sales and Service Mercedes Benz Outstanding Sales force along with perfect leadership. Service dept. is outstanding as well and they truly care about the customers and trying to mak Outstanding Sales force along with perfect leadership. Service dept. is outstanding as well and they truly care about the customers and trying to make people happy. Been a long time customer of all the brands Knauz carries and plan on remaining that way. More
Delivery during covid 19 pandemic This was our 2nd purchased vehicle through Knauz. We drive over 100 miles to because they provide us with the best customer service and fair pricing. This was our 2nd purchased vehicle through Knauz. We drive over 100 miles to because they provide us with the best customer service and fair pricing. This delivery was especially challenging of the pandemic, but Peter and the staff made it quick and easy with nearly every step of the process done online. The in-person appointment was fast, and thorough. We will be back. More
Excellent and easy to work with. Rigo A Paul was easy to work with and made the process fast with zero stress. Very professional and informative from the first email all the way until the en Paul was easy to work with and made the process fast with zero stress. Very professional and informative from the first email all the way until the end. I would do business with him again. More
Excellent car lease experience Very good /excellent service. This Is a 4th lease from same dealer. Highly recommend .. Attention to customer needs, efficient and customer oriented Very good /excellent service. This Is a 4th lease from same dealer. Highly recommend .. Attention to customer needs, efficient and customer oriented services in all departments More
Ryan is true professional Ryan is a true professional with Mercedes He goes the extra mile and always makes things easy with purchase I have worked with him for years - Ryan is a true professional with Mercedes He goes the extra mile and always makes things easy with purchase I have worked with him for years - a trusted business partner and friend. More
Great selection and excellent service Thank you Peter, Ryan and Vijay for making our buying experience smooth and enjoyable. We just love our new car and are looking forward for getting mo Thank you Peter, Ryan and Vijay for making our buying experience smooth and enjoyable. We just love our new car and are looking forward for getting more of exceptional services offered by Mercedes. Will definitely recommend Knauz to our friends and relatives. Leo A. More