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Knauz Continental Autos

Lake Bluff, IL

4.5
458 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 458 reviews

September 12, 2020

I am very pleased with the purchase of the yellow Mercedes CLA 250 . Piter thank you for the very nice service ,with a clear conscience I can recommend you to others More

by Edyta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Knauz Continental Autos responded

Hi there, thank you very much for leaving this review. We're thrilled to hear that you had a good experience working with Peter to purchase your new CLA! Thank you for your business, as well as your recommendation. Congratulations on your new Mercedes-Benz! Safe & happy driving; we'll see you next time!

September 07, 2020

We sincerely thank Mr. Juan Villarreal at Knauz International Autos for all his guidance during our experience. Juan warmly greeted us like a house host at the showroom and gave us a thorough intro More

by Jinheli
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Knauz Continental Autos responded

Hi there, thank you very much for reaching out to us about your experience working with Juan & Paul. It's great to hear that they were both so inviting, helpful, & passionate! We strive to make every visit happy & productive, so it's wonderful to receive your comments. Congratulations on your new S-Class, & thanks again for letting us know how things went. We appreciate you being part of the Knauz Mercedes-Benz family & we're looking forward to your next visit!

August 19, 2020

Buying a car could not have been easier! Forget the stereotype high pressure sales tactics....not at Knauz. Ryan Herbig (sales manager) and Peter Polanski treated me like royalty. They even brought the More

by gmw
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Knauz Continental Autos responded

Hi there, thank you very much for leaving this review. It's wonderful to receive your feedback about your experience working with Ryan, Peter, & Vijay! We're glad to hear that working with us was easy, convenient, & low-pressure. Congratulations on your new Mercedes, & thank you for your kind words! We'll see you next time!

July 27, 2020

Knauz Mercedes Benz was excellent! From start to finish the experience was unbeatable. Peter was excellent! He had patience during the whole process and helped me every step of the way! Financing was a bre More

by selshafei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Knauz Continental Autos responded

Hi Salema, thank you so much for taking the time to leave this review. We are so happy to hear about your positive experience with Peter and Ryan, and how they made the process easy and breezy for you. Congratulations on your new Mercedes Benz! We're looking forward to your next visit!

July 15, 2020

amazing first car experience My family has been buying with Knauz for years so I immediately went to them first when I was ready to purchase my first car. I had browsed the websit More

by aileenstanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Knauz Continental Autos responded

Hi Aileen, thank you for leaving such a detailed & thoughtful review. We're thrilled to receive your comments about your experience working with Peter, Hans, & Vijay! We're so glad to hear that their expertise helped ensure that you made the perfect choice & ended up with a Benz that you love. We greatly appreciate you reaching out to us. Congratulations on your new Mercedes, & thanks for being part of the Knauz family! We're looking forward to your next visit!

July 14, 2020

A Pleasure to Work With My recent purchase at Knauz Mercedes was a very good experience. The process was easy and Strah was extremely helpful, knowledgeable, and easy to talk More

by Olya74n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Knauz Continental Autos responded

Hi Olya, thank you for your comments. We're so glad to hear that you had a good experience working with Strah, & that he made your visit easy, enjoyable, & efficient! We greatly appreciate your feedback, as well as your recommendation. Congratulations on your new Mercedes & thanks for being part of the Knauz Mercedes-Benz family! Safe & happy driving!

July 13, 2020

Quick and great service I worked with Juan Villarreal. He was very helpful, quick and straight to the point. His energy was super positive, and he was very knowledgeable. I r More

by moussapriscilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Knauz Continental Autos responded

Hi there, thank you for reaching out to us. We're so glad to hear that you enjoyed working with Juan to learn about your Mercedes! We understand that there's a lot to learn about these cars, so we're thrilled that you were able to utilize his product knowledge, expertise, & positive demeanor to get acquainted with your Benz! Thanks again for leaving this review. We'll see you next time!

July 07, 2020

Satisfied in the end Ordered a GLE and the build was cancelled due to a factory shut down. Tracked the inventory for awhile and found a comparable GLS that met our require More

by chad.george1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Knauz Continental Autos responded

Hi Chad, thank you very much for reaching out to us about your experience working with Peter, Juan, & Vijay. We're so glad that Peter was able to find a comparable GLS that met all of your needs! We strive to make the purchasing process as transparent, stress-free, & safe as possible, given these unprecedented times, so we're extremely glad to receive your feedback. Congratulations on your new Mercedes-Benz! Thanks again for writing to us & thank you for being part of the Knauz family!

June 23, 2020

Excellent Experience I was very impressed with the experience at Knauz Continental Autos, especially Paul Kim, my sale assoiciate. They had very competitive pricing and p More

by johnbrase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Knauz Continental Autos responded

Hi John, thank you for taking the time to leave this review. It's exciting to hear how much you enjoyed your experience working with Paul & Vijay! Our goal is to ensure that every customer has a relaxed, informative, & pleasurable experience shopping with us. Thank you for your kind words & recommendation; we greatly appreciate your feedback! Congratulations on your new Mercedes-Benz & thank you for being part of the Knauz family!

June 21, 2020

An exceptionally easy experience with Paul as our salesman. No question went unanswered and I felt respected and valued as a customer. I’m looking forward to purchasing another vehicle from Paul bec More

by msrsjones
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Knauz Continental Autos responded

Hi there, thank you so much for taking the time to reach out to us about your last visit. We're extremely glad to hear how much you enjoyed working with Paul! We strive to provide excellent customer service, so your feedback is greatly appreciated. Thanks again & congratulations on your new Mercedes-Benz! We'll be here if you need us; safe & happy driving!

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