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Knauz Continental Autos
Lake Bluff, IL
456 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 456 reviews
January 18, 2025
The people at Knauz are always very helpful and professional, and do their best to work with you and give you a great deal. Peter was always prepared to discuss whatever was needed and was very tho professional, and do their best to work with you and give you a great deal. Peter was always prepared to discuss whatever was needed and was very thorough and organized. More
by dapaul1
January 12, 2025
Peter was professional, courteous and friendly. I purchased my GLE580 on Wednesday and needed to go back on Saturday to go over some functionalities. He was just outstanding. He was equally nice I purchased my GLE580 on Wednesday and needed to go back on Saturday to go over some functionalities. He was just outstanding. He was equally nice during the purchase process! More
by PixFlixTaker
January 05, 2025
This dealership had the 2024 GLE 350 I have been looking for after many months on the computer. The price was right, and Peter took care of me and had it shipped to me on 1/3/2025 in only a few days due to for after many months on the computer. The price was right, and Peter took care of me and had it shipped to me on 1/3/2025 in only a few days due to the holidays. I received the SUV on Saturday 1/4/2025 and noticed the floor Mats were missing so I called Peter and said he would get them shipped to on Monday. More
by s.fergus
Employees Worked With
December 17, 2024
This is an amazing dealership! I felt respected and heard by everyone I dealt with during this transaction. I felt respected and heard by everyone I dealt with during this transaction. More
by bear
September 14, 2024
Peter and Vijay were highly professional and customer focus. Peter was waiting and met us at the door. They understood my needs. focus. Peter was waiting and met us at the door. They understood my needs. More
by Lara.akintilo
August 06, 2024
Knauz knocks it out of the park every time. Peter and Ryan are the best! Peter and Ryan are the best! More
by Rod.carter
August 05, 2024
Peter Polanski was helpful, friendly and knowledgeable. He made the buying experience fun and easy. He made the buying experience fun and easy. More
by T Flo
Employees Worked With
August 04, 2024
Peter and Ryan were a delight! From the beginning to the end of the transaction, I was extremely impressed by their professionalism and authenticity! They are really really good at From the beginning to the end of the transaction, I was extremely impressed by their professionalism and authenticity! They are really really good at streamlining the process to getting into a car, I could not thank them enough! More
by EPeterson711
Employees Worked With
August 04, 2024
Very nice experience buying a car from Peter. No complaints. Nicer experience than other dealers. No complaints. Nicer experience than other dealers. More
by WF
June 18, 2024
All the people that we dealt with were professional, took their time and listened to all of concerns. their time and listened to all of concerns. More
by db625
