Kline Nissan

Kline Nissan has been an outstanding dealership to work with. I bought my fist Nissan there in '03 & have been back to purchase 4 more. Bob in the service area always provides great customer service & with. I bought my fist Nissan there in '03 & have been back to purchase 4 more. Bob in the service area always provides great customer service & is a big part of why I keep coming back to Kline for new cars. When I walk in, he greats me by name and makes me feel like a special customer. He takes the time to explain what needs to be done and then gets my car back to me on-time and for the price quoted. And the work is done right the first time. He also arranges the shuttle service for me so I can get to work if the car needs to stay for awhile. I also purchased a vehicle last month and Adam did great job of providing purchasing options and patiently going over each model we considered. We needed a new vehicle but there were so many different ways we could with the purchase. He must have responded to over 20 phone calls and e-mails in assisting us to make the right purchasing decision. Near the end, I had just about given up as their just didn’t' seem to be the right car/right price match, but then he came up with a suggestion I hadn't even considered that was a perfect fit. I never felt pressured and he always was supportive of whatever we needed. I bought a car from him before and came back directly to him again based on the friendly and professional service he gave us earlier. More

I was looking for my very first car, and my whole experience at this dealership was phenomenal. We had been looking all day, and when we came to Klein Nissan, Randy came out to greet us immediately experience at this dealership was phenomenal. We had been looking all day, and when we came to Klein Nissan, Randy came out to greet us immediately and asked how he could help us. When we told him what we were looking for, he suggested a few models that we should take a look at, and he brought us over to each car, told us all about the car (very, very detailed!), explained why it would be a good car/good price for me, and just really tried to meet our needs as best as we could. We found a used car whose price was a little high, but it was really a great car and after looking around at other dealerships, we decided that maybe this was the car for me. Randy went into detail all about the car, the bells and whistles, features, safety, etc and then let us take it for a test drive. It drove beautifully, but I would really expect nothing less from a Nissan, they're great cars. When we came back, we expressed to Randy our concern about the price of the car. It was about $600 dollars more than we wanted to pay. After much debate and making offers to the dealership, we finally got the price that we asked for! Randy definitely played a major part in making sure that we got the price that we asked for! He really took the time to understand that we wanted the car, but we just COULDN'T afford it at the listed price. And he got the ball rolling on getting me my first car! He helped us through all the paperwork, and helped us walk out the door with a great car for a great price. It was a very nice experience, and I couldn't have asked for a better person than Randy to help me through buying this car. On a side note, the bathrooms, waiting rooms, and showroom were amazingly clean and comfortable. More

I had a great experience at this dealership. I worked with Jay Engfer and I feel that he did a great job on helping me look for the car I needed. He showed me different cars with different options and w with Jay Engfer and I feel that he did a great job on helping me look for the car I needed. He showed me different cars with different options and we finally found the one that best fit my price range. It had all the options I requested and then some, great deal. This dealership worked with different financing companies. And even though my credit wasn't the greatest at this time, they were still able to come through and get my car financed. I really appreciated the work they did for me to get my car financed and I'm so glad I got the car I did. If it wasn't for Jay showing me how nice the Nissan Sentra's are I wouldn't have probably ended up with my awesome car. I had no interest in looking at a Sentra because I didn't even know what they looked like and I had my heart set on an Altima, but Jay suggested I try out a Sentra and I fell in love with it. Also there was no pressure in my purchase whatsovever. And that I loved because I've had bad experiences with dealerships in the past that pressure you to get cars and then are rude to you when you decide you don't like the car they suggested. At Kline I felt no pressure or urgency in purchasing a car from them and that was nice. I love my car and I'm so glad I went to Kline Nissan to get it; it was a great buy and a great car buying experience. I would definitely recommend them to anyone who is looking for a new car because of their great work and of course for the the awesome cars "Nissan" rocks! More

It was a good experience and the second vehicle I've purchased from Kline. The vehicle had a rattle that I was concerned about and they came and picked it up, gave me a loaner car, and had the rattle fi purchased from Kline. The vehicle had a rattle that I was concerned about and they came and picked it up, gave me a loaner car, and had the rattle fixed. There was a defect from the factory where the insulation was missing in the rear panel. They had a body shop correct the problem. This left my brand new vehicle rather dirty (dirty carpets), so Adam had new floor mats sent to me and offered to detail my new car. I appreciated the offer but live 60 or so miles from the dealer so I won't take advantage of that. I cleaned it myself. Adam and the folks I dealt with were more than fair, I just hope that's the only thing that was forgotten when they assembled my vehicle. More

Great knowledgeable staff. They knew the specs on their vehicles better than the other Nissan dealerships in the area. They gave us a reasonable price right off the bat, and didn't play games. Great car bu vehicles better than the other Nissan dealerships in the area. They gave us a reasonable price right off the bat, and didn't play games. Great car buying experience from them--they were respectful and fair. More

Overall I have had wonderful service through my last 2 leases on Nissan Altima's. The staff is courteous, welcoming, and always available for questions/concerns. The one complaint I have is that the leases on Nissan Altima's. The staff is courteous, welcoming, and always available for questions/concerns. The one complaint I have is that the car I wanted to see wasn't quite ready the second time I wanted to go in, even though I made an appointment. I also wasn't aware that it would take almost 2hrs to get the car ready and I had to sit there if I wanted the car that day. Next time I would shop for it and then go back in to purchase. More

I have owned Nissans for the past 10 years and have always had nothing but excellent service and salemanship when dealing with Nissan. You have a loyal customer in me. Your service dept is very efficen always had nothing but excellent service and salemanship when dealing with Nissan. You have a loyal customer in me. Your service dept is very efficent. I can always get my car serviced when needed. Thanks More

I did a good deal of advanced research on options and pricing through Consumer Reports. I had visited other dealers. I knew what was a fair price for the car I wanted, and that was indeed the price I go pricing through Consumer Reports. I had visited other dealers. I knew what was a fair price for the car I wanted, and that was indeed the price I got at Kline Nissan. I was treated fairly and with courtesy and respect. More

Jake was very helpful and straight forward. I did the legwork ahead of time and knew exactly what I wanted when I walked in. He had the paperwork ready for me. I signed and drove off. There was no hag legwork ahead of time and knew exactly what I wanted when I walked in. He had the paperwork ready for me. I signed and drove off. There was no haggling or mis-inderstandings. I have bought other cars from this dealer and have been happy each time More

This was the easiest and most efficient car deal I have ever had. I was able to get a great deal with no nonsense. I was in and out with in 3 hours and ended up with new car for less than what I was payi ever had. I was able to get a great deal with no nonsense. I was in and out with in 3 hours and ended up with new car for less than what I was paying for my last lease. The staff were all very friendly and accommodating. More