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Kline Nissan

Maplewood, MN

4.6
283 Reviews

3090 Highway 61

Maplewood, MN

55109

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Showing 283 reviews

July 15, 2018

Great overall lease experience! Very easy online shopping and leasing experience. Adam Bazille has assisted me on four separate deals. He is quick to follow-up and has everything but More

by KE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bazille, Robert Brown
Jul 16, 2018 -

Kline Nissan responded

Thank you for the wonderful review! We appreciate you choosing Kline Nissan and we look forward to helping you again in the future.

May 04, 2018

Best Customer Service I was very pleased with Adams service. He was VERY easy to relate to. He included both my husband and I when he was talking. He was so personable. More

by Sparky240volt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Their service garage is also tops! plus you are comfortable while you wait. AWESOME, Adam Bazille
May 08, 2018 -

Kline Nissan responded

Thank you for the 5 Star review! Adam and the entire Kline Nissan team appreciate you trusting us with your new car purchase. Enjoy your new ride!

May 02, 2018

HORRIBLE SERVICE I am only giving it one star because no star is not an option. Brought my car in for a diagnostic, car is shaky when driving over small cracks and bum More

by nkhang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
IVAN
May 08, 2018 -

Kline Nissan responded

Hello, I apologize for any frustration you are feeling. When you and Andrew dropped your 2007 Murano off for repair, the concern you asked to be checked; was the RPM dropping and the vehicle stalling after 5-10 minutes of driving. The technician determined your vehicle needed a new Cam Shaft Position Sensor and needed to re-flash the ECM. Andrew said he had replaced the sensor with an aftermarket sensor. After checking with the technician, it was determined we could not reflash an aftermarket sensor and guarantee it would fix the issue. Andrew declined the repair. During the multi point inspection, it was found the vehicle needed brakes, an alignment, the axle and outer tie rods were replaced as well. Andrew did approve those repairs. Again, per our conversation Kline Nissan has offered a complimentary diagnosis and a complimentary rental (I have borrowed a Murano from our Used Vehicle Department) to confirm the shaking issue you have recently stated as a concern. Please contact me if you would like to make an appointment or with any other remaining concerns: 651-379-4329. Warm Regards, Pam Guilford, GM

March 16, 2018

Wonderful service I came in for service with Jen as my advisor. She was extremely helpful and explained exactly what would take place during my service. She was quick t More

by JustJukn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Maguire
Mar 19, 2018 -

Kline Nissan responded

Thank you for the 5 star review! Jen and the entire Service Center at Kline Nissan appreciate your business.

December 08, 2017

Incredibly Unprofessional For an internet sales manager that needs to deal with people over the internet, Randy Wimer is possibly the most unprofessional person I have ever dea More

by nissan shopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Randy Wimer
September 30, 2017

Awesome I searched the internet and narrowed it down to 3 cars at 3 dealers. My first stop was Kline Nissan. I was approached by Chris Little. After sittin More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Little
Oct 03, 2017 -

Kline Nissan responded

Thank you for the great review, Melissa! We are so happy you had such a great experience working with Chris, and that you are enjoying your new vehicle!

July 31, 2017

Never buy a vehicle from Kline. You will regret it Bought a 2015 altima from Chris Little (he is great) and Kline Nissan. A week later I was hand washing it and found that the entire car was in an acc More

by sreinitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Little
Aug 01, 2017 -

Kline Nissan responded

We apologize for any frustration . . . I spoke with our Used Vehicle Manager and he has not heard back from you regarding what your shop found or the cost. The offer still stands. Please contact Pete Thom at 651-379-4328

June 07, 2017

Transfer case leak My daughter has had nothing but problems with her car since she bought it. The oil check light came on so she took it to the nearest Nissan dealer to More

by Totally Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pam Guilford
Jun 09, 2017 -

Kline Nissan responded

Hello, We gave your daughter a $2000 discount on repairs to fix something that was done by the previous owners of her vehicle. This was after her selling dealership (which was not Kline Nissan), and her warranty company refused to help her. In the service business, this is above and beyond. The vehicle started here each time and obviously started when she picked it up as well. Unfortunately, a battery is like a light bulb and can fail without warning.

June 05, 2017

Thank you Randy Wimer I helped my daughter lease a new Nissan Sentra and Randy and the folks at Kline made it easy. My daughter stopped at a different Nissan dealer in tow More

by flyfished
Recommend Dealer
Yes
Employees Worked With
Randy Wimer, Krystal Erickson
Jun 06, 2017 -

Kline Nissan responded

Thank you for such a nice review! It was a pleasure working with you and your daughter and we are so happy that we could help her find the perfect car here at Kline Nissan. We look forward to doing business with you again in the future!

Jun 15, 2017 -

Kline Nissan responded

Thank you Flyfished . . . The entire Kline Nissan team (especially Randy and Krystal) appreciate your kind words. It was our pleasure in helping you and your daughter! Let us know if we can be of any help in the future.

March 18, 2017

Oil leak 2017 Nissan Murano And 2016 Nissan Rogue Brought my new 2017 Nissan Murano, only 350 miles on vehicle, for a really bad oil leak, bottom of engine and body crossmember and frame coated and d More

by ecke555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Welsch
Mar 20, 2017 -

Kline Nissan responded

Patrick, I have left you a voicemail and also sent in email so that we can help you to resolve this issue. I would like to get your vehicle back and I am willing to come pick it up as well. When it is here we can put it up in the air and make sure that everything is clean and dry. Please contact me at 651.379.4300 at your earliest convenience Brian Sweeney Service Manager

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