Kline Nissan
Maplewood, MN
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Great overall lease experience! Very easy online shopping and leasing experience. Adam Bazille has assisted me on four separate deals. He is quick to follow-up and has everything but Very easy online shopping and leasing experience. Adam Bazille has assisted me on four separate deals. He is quick to follow-up and has everything buttoned up when I arrive. I will buy from Kline and Adam again and will encourage others to do the same. More
Best Customer Service I was very pleased with Adams service. He was VERY easy to relate to. He included both my husband and I when he was talking. He was so personable. I was very pleased with Adams service. He was VERY easy to relate to. He included both my husband and I when he was talking. He was so personable. He told us truthful things with pictures to back it up as I have an exotic animal and he has family with the same type of thing. He told me everything I needed to know about my new vehicle, gave me options asked if I had questions. Told me about the $9.95 oil change as long as I had the car. Showed me how to use options in my vehicle. Both of us laughed with the kick options for the back hatch as neither of us could do it. I didn't care as it was not my main reason for my purchase. I tell everyone I know about my purchase and I work in retail so I talk to alot of people. Thank you Adam for your excellent service and the care you showed and the time you spent with me. More
HORRIBLE SERVICE I am only giving it one star because no star is not an option. Brought my car in for a diagnostic, car is shaky when driving over small cracks and bum I am only giving it one star because no star is not an option. Brought my car in for a diagnostic, car is shaky when driving over small cracks and bumps on the road, car dies 5-10 minute after starting first thing in the morning, and engine light is on. My boyfriend set up an appointment online for 5:30pm, got there and was inform they don't do diagnostic after 4pm and that the website should've informed us or someone should've called to let us know. Ok, not a big deal, they gave us a rental; 2017 Rogue, smaller than my Murano but I figured it'll be ok since it will be just for a day. We ended up getting a quote back the next day with the diagnostic; cam shaft sensor $567.80, reprograming the ecu $153, axles $1081.38, alignment $130, outer tie rods $339.42, rear pads $380, and just to run the diagnostic $119.95 all for a grand total of $2,749.47. My boyfriend did talk down the price to $1,975. We picked up the car on Monday after work, engine light still on but was told it will go away after a few days or so and car is still a little shaky. Gave them the benefit of the doubt and left. The next morning the car died before I even left for work. Both me and my boyfriend had tried several times to contact someone and the front desk guy to bring our car back in. We were put on hold and left vm with no return call. Finally got a reach of someone at about 12:40pm just to be told they would talk to the tech who worked on my car and give us a call back. No call back so we called back at 5pm just to be told that the tech had left for the day and would hear back the next day. Today, my car died while making a turn at a busy intersection! Now they want us to bring the car back in tomorrow at 6pm and another diagnostic would be done free of charge and then go from there. On top of everything they can only offer a Rogue because that's their biggest rental. The rogue doesn't not fit 3 small kids all in car seat! How do I drive 3 small kids around when the car seat can not even be secured in with the hooks and the oldest one can not even be buckled in because the buckle now is stuck behind the other car seat?! I just spent almost $2,000 for nothing to be fixed and all they can tell me is they will run another diagnostic and go from there. I will never buy a Nissan again or go to this dealership! And would never recommend it to anyone. I wanted the pathfinder and had planned to start looking for one at the end of the year but looks like I will be bringing my service else where. More
Wonderful service I came in for service with Jen as my advisor. She was extremely helpful and explained exactly what would take place during my service. She was quick t I came in for service with Jen as my advisor. She was extremely helpful and explained exactly what would take place during my service. She was quick to get me taken care of once my vehicle was ready. I would recommend going to her anytime! More
Incredibly Unprofessional For an internet sales manager that needs to deal with people over the internet, Randy Wimer is possibly the most unprofessional person I have ever dea For an internet sales manager that needs to deal with people over the internet, Randy Wimer is possibly the most unprofessional person I have ever dealt with. I couldn't do business with this company simply because of Randy. More
Awesome I searched the internet and narrowed it down to 3 cars at 3 dealers. My first stop was Kline Nissan. I was approached by Chris Little. After sittin I searched the internet and narrowed it down to 3 cars at 3 dealers. My first stop was Kline Nissan. I was approached by Chris Little. After sitting down with him and talking about the car he pulled it up for me. We drove it, he showed me the service dept and my shopping was done. He was awesome. I am very happy with my new/used car and Chris was great. Thank you Missy More
Never buy a vehicle from Kline. You will regret it Bought a 2015 altima from Chris Little (he is great) and Kline Nissan. A week later I was hand washing it and found that the entire car was in an acc Bought a 2015 altima from Chris Little (he is great) and Kline Nissan. A week later I was hand washing it and found that the entire car was in an accident and fixed and repainted. The car was sold to me as NO ACCIDENT CLEAN CARFAX. That was not the case at all. Took it back to them and they were going to fix it and sent it to a shop that buffed the car with rocks and scratched the crap out of it. They do not have a body shop that they would use so they told me to take it to mine. I did and found out the bumper was epoxied on because all the brace work wasnt put back after the accident. They basically told me too bad. I will never buy another car from them and I wouldnt even recommend my worst enemy to buy one from them. Chris is great, but it is too bad he works at such a shady dealership. More
Transfer case leak My daughter has had nothing but problems with her car since she bought it. The oil check light came on so she took it to the nearest Nissan dealer to My daughter has had nothing but problems with her car since she bought it. The oil check light came on so she took it to the nearest Nissan dealer to fix, ( Kline Nissan on 61 in Maplewood.) The had looked at it and said the engine was tilted missing bolts, transfer case was leaking. Had it fixed or so say fixed it and the warranty co. paid 6,800.00. My daughter drove the car for 1 month and the check oil light came on again, The same problem, and the warranty co. said they would not pay for the same problem, it should have been fixed the first time. Kline Nissan wanted 2,100 more to fix and my daughter did not have that kind of money. She kept trying to go back an forth from warranty co and Kline Nissan to figure this out. This car sat there for 3 months and nothing was done to it, now finally my daughter agreed to pay 1,800 to fix and get her car back. Well yesterday she received her car back and this morning went out to start it and would not start. My husband went to jump it and said the cables around the battery were severely caroaded. When a service co. returns a car to a customer shouldn't all of this been checked. This service dept is the worst. I would not recommend this co. to buy or service a car. They are not helpful or in the interest of the customer. Now tonight her car did not start again, this time she brought it to a car repair shop and they said the battery was dead. Now it is costing her another 150.00 to get fixed. More
Thank you Randy Wimer I helped my daughter lease a new Nissan Sentra and Randy and the folks at Kline made it easy. My daughter stopped at a different Nissan dealer in tow I helped my daughter lease a new Nissan Sentra and Randy and the folks at Kline made it easy. My daughter stopped at a different Nissan dealer in town and was not treated like the young lady that she is. We drove to Kline Nissan and left with a new car! I highly recommend Randy and Kline Nissan. I'll be back again! More
Oil leak 2017 Nissan Murano And 2016 Nissan Rogue Brought my new 2017 Nissan Murano, only 350 miles on vehicle, for a really bad oil leak, bottom of engine and body crossmember and frame coated and d Brought my new 2017 Nissan Murano, only 350 miles on vehicle, for a really bad oil leak, bottom of engine and body crossmember and frame coated and dripping oil, dropped it off at Kline service advisor Dan said they would look into the problem, I asked to made sure they wipe down and clean the bottom of the engine, frame and crossmember, will take care of it he told me. A few hours later I get a call from Dan, he tells me they need to order a new oil pan and oil pan gasket, it will be coming from Chicago, parts will be here the next day, I said fine, and again asked him to be sure to wipe down and clean the bottom of the engine, frame and crossmember, he said will do. Picked the vehicle up the next day all done they tell me, get home and look under the vehicle, oil was cleaned from the bottom of the engine, but they never cleaned or wiped down the frame or the crossmember, still dripping oil from both, had to jack vehicle up and clean it my self. Called Kline service to complain, Dan is gone for the day they tell me, asked to have him call me the next day, he never called me back. Total disregard for my new vehicle, it`s on a hoist and you can`t clean it up!! WOW!! My daughter had her 2016 Nissan Rogue in for service at Kline last week, recall and tire rotation, said they did the recall and rotated the tires, she got home and noticed they only rotated the tires on the drivers side of the vehicle, what the xxxx, she called Kline service, lady said they were busy and someone would call her back later that day, they never called, she called them on Monday and asked for a refund on the tire rotation, the service manager check the cameras and saw that the service tech only rotated the drivers side tires, she was told that the tech was distracted and did not rotate the passenger side tires, refund coming in the mail, will see. I`m sure glad she didn`t have her oil changed their, whoops forgot to put the oil in. More