Kline Nissan
Maplewood, MN
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Product Knowledge Our Sales person (Christian) was extremely versed in the features and benefits of the 2020 Nissan Rogue. Answered all our questions and then some. E Our Sales person (Christian) was extremely versed in the features and benefits of the 2020 Nissan Rogue. Answered all our questions and then some. Even invited us back to be sure we totally understood how to operate all the functions/features of the vehicle. More
It didn't suck!!! I was NOT looking forward to the drive & wait. I live an hour north of the cities, and I work overnights, so I was pretty tired. The coffee was very g I was NOT looking forward to the drive & wait. I live an hour north of the cities, and I work overnights, so I was pretty tired. The coffee was very good, the waiting area was very comfortable, and my service advisor Ivan was AWESOME! The minute I walked in he had a smile on his face, was warm & welcoming, and made my overall experience very pleasant. I was quoted 1.5 hours for all the company vehicle work I needed, and it took about an hour. AND the washed my car!!! I live and drive on dirt roads so it was awesome!! More
I would not go to this Nissan for service, they are crooks, I went in for a tire rotation, . They claimed I had a nail in one tire, I checked it out, yes there was a nail in one tire. I couldn't pay fo crooks, I went in for a tire rotation, . They claimed I had a nail in one tire, I checked it out, yes there was a nail in one tire. I couldn't pay for four tires totally $596, they put bald tires on my car instead of my original tires. My car is 2 year old, took it to another tire place, I had two tires with nails in it, and a big X on one of them proof they switch my tires, . They make money off your good tires, trying to get you to buy new tires. Guess what they will reap what they sow More
I visited this dealership yesterday after communicating with the Business Manager there, Madeline. She was very thorough and prompt in her communication and follow up regarding my trading in my car on a la with the Business Manager there, Madeline. She was very thorough and prompt in her communication and follow up regarding my trading in my car on a larger vehicle. I told her up front that I had credit issues and she assured me that they worked with all types of credit essentially making me feel that it wouldn’t be a problem. She referred me to a salesman named Aaron. I drove an hour to get there after work to meet Aaron and have them look at my car and look at a car I saw online. At first he was ok.. a bit phony but tolerable. He pulled my credit report and asked me some questions regarding my employment etc. Noone ever looked at my car. I never saw the woman who said “ she really wanted to meet me” and eas there less than an hour before they told me there was nothing they could do for me. Mind you, they didn’t even try. They just saw a poor single mom, a loser in their minds and didn’t bother. I am pretty sure that Aaron got my inccome incorrect but since he didn’t bother to recheck .. he just wanted to be done with me, I cannot be sure. After I left, I realised that there may have been a misunderstanding regarding my pay. I know car dealerships aren’t the most scrupulous businesses out there but god.. I don’t think I have ever left a place feeling that low before. The thing is. They don’t know me or my story. They have not been in my shoes and they certainly were nit willing to go to bat for me so my son and I could drive something more comfortable. I wasn’t even looking at new cars. I was looking at something almost 3 years old that with my trade in which is paid for and all would have gone towards the purchase price would have definitely brought it down significantly. Shameful. I would not recommend this dealership especially if your not perfect and don’t have a perfect life.because they don’t believe in helping those that might need a little help. Go elsewhere..do research More
Best Salesperson ever Chris Little took his time to make us feel welcome and to understand what we were looking for in a vehicle. There was also no pressure selling which m Chris Little took his time to make us feel welcome and to understand what we were looking for in a vehicle. There was also no pressure selling which makes me happy More
great service! Tristan is always there welcoming each customer, goes above and beyond to make sure that everyone feels right at home. Gives you status updates on you Tristan is always there welcoming each customer, goes above and beyond to make sure that everyone feels right at home. Gives you status updates on your vehicle. He is the reason I keep on coming back and recommened my family to this establishment. More
excellent service Tristan Feeney did an excellent job going above and beyond to help me get my car fixed....Great experience! Confirmed coverage under my warranty and Tristan Feeney did an excellent job going above and beyond to help me get my car fixed....Great experience! Confirmed coverage under my warranty and made sure it was handled efficaciously. More
Horrible customer service after purchase I bought a 2016 corvette a week ago and the car is already in the shop at my local Chevy dealer for transmission fluid issue. Kline gave me a 2,500 mi I bought a 2016 corvette a week ago and the car is already in the shop at my local Chevy dealer for transmission fluid issue. Kline gave me a 2,500 mile warranty when I bought it and I purchased an extended warranty for $3,500. I had a discussion with Bret, the used car manager and he couldn’t understand why I brought it in for service, people don’t bring their cars in for service for the xxxx of it. Bret has no customer service abilities and just continued to point the finger when I only had the car a week. The repair is $500 and they are fighting it. Don’t buy a used car from Kline!!!!!!! They don’t stand behind their used cars, I talked to the used car manager and the finance guys. More
The best place for Nissan Service Kline Nissan has super staff that provide excellent service at a fair price. The waiting area is very nice with coffee and snacks and it's dog-friendl Kline Nissan has super staff that provide excellent service at a fair price. The waiting area is very nice with coffee and snacks and it's dog-friendly. More
Love my new Altima! Krystal and Juan we’re awesome! Would recommend Kline Nissan to all of my friends and family! Everything went perfectly, it was the best buying experi Krystal and Juan we’re awesome! Would recommend Kline Nissan to all of my friends and family! Everything went perfectly, it was the best buying experience I’ve had. More