Klick Lewis Chevrolet - Service Center
Palmyra, PA
79 Reviews of Klick Lewis Chevrolet - Service Center
Great customer service but forgot about my free oil change because the manager forgot the mention it to the staff about it but very friendly people and Great customer service change because the manager forgot the mention it to the staff about it but very friendly people and Great customer service More
Service writers and managers are very professional ,good service department ,all personnel are very polite. service department ,all personnel are very polite. More
I like this dealership and the sales ppl like Theresa and Sam we are getting to know them well . and Sam we are getting to know them well . More
To buy a vehicle is great but the service is a rip off changing a bulb 45.00 is insane you pay 10.00 for two they changed 1 and it takes less than 5 minutes. This was a brake light bulb and the vehicle wa changing a bulb 45.00 is insane you pay 10.00 for two they changed 1 and it takes less than 5 minutes. This was a brake light bulb and the vehicle was bought there to top it off. The service manager answer was I have to pay my guy to put it in. That's a rate of 420.00 an hour More
Took my car in for inspection. Richard depugh in the service department was great. He was super nice and very helpful. And my car got done very quick. And they were quick to give Richard depugh in the service department was great. He was super nice and very helpful. And my car got done very quick. And they were quick to give me a call when it was done More
This service department is horrible flat out horrible. Nobody in that whole department returns a phone call at all it’s ridiculous! I just came and took my mothers car after it sat for 2 days not even bei Nobody in that whole department returns a phone call at all it’s ridiculous! I just came and took my mothers car after it sat for 2 days not even being touch! Trust is earned more like we just want your money and that’s all! Never be back and it sounds like you lost a lot of customers around town! Your service is BAD! It’s time you look in the mirror and see you have a problem or you will keep loosing people and have a bigger problem!✌️ More
Absolutely horrible! Had my car in with Jr never called me till roughly about 4 said he was done. It was just an inspection and oil change. I picked it up he forgot to di Had my car in with Jr never called me till roughly about 4 said he was done. It was just an inspection and oil change. I picked it up he forgot to discount my coupon ok I can deal with that. When I got in my car there was oil stains inside no lube sticker and the oil life is at 5 % now I’m hot. I called. Jr in the morning he said he would talk to the tech and call me back surprise never did I called then I asked for someone in management I got a voicemail of a guy name Todd he never called me back I waited a day called service I asked for Todd they said let me check if he’s in I can hear him say send it to my voicemail. Trust is earned ha! Would you trust someone that doesn’t return phone calls at all. It’s fine I’ll take my 4 cars my wife’s family’s 6 cars and we will find another place. Don’t even bother responding oh wait you don’t. More
Spoke with Service Manager on 9 June 2021 regarding an invoice. The Service Manager was professional, understanding, and took the time to understand the customer's concerns and frustrations. The issue w invoice. The Service Manager was professional, understanding, and took the time to understand the customer's concerns and frustrations. The issue was resolved quickly and I was pleased with how the situation was handled. I am a long-standing customer of Klick Lewis and given the level of service will continue to be for a long time. More
Great service experience! Convenient appointment, comfortable customer lounge where I could work while waiting, efficient service. My car was returned near and clean. Staff was great. comfortable customer lounge where I could work while waiting, efficient service. My car was returned near and clean. Staff was great. More
Klick Lewis best service Excellent customer service. Always professional, knowledgeable, courteous. Go the extra mile to be sure their customers are satisfied. Definitely reco Excellent customer service. Always professional, knowledgeable, courteous. Go the extra mile to be sure their customers are satisfied. Definitely recommend them for service and sales. More