Klement Chrysler Jeep Dodge RAM - Service Center
Decatur, TX
180 Reviews of Klement Chrysler Jeep Dodge RAM - Service Center
Very friendly Service staff. I pulled into Service Dept for an appointment to check a recall notice on vehicle, Brad and Dason immediately jumped on it. I was out in a matter of I pulled into Service Dept for an appointment to check a recall notice on vehicle, Brad and Dason immediately jumped on it. I was out in a matter of 3 minutes. Thanks, guys! More
At Karl Klements, the crew did diagnostic testing on our car battery, which was showing low voltage, and the reason our car wouldn’t start. They had the battery replaced on our car quickly and efficiently. car battery, which was showing low voltage, and the reason our car wouldn’t start. They had the battery replaced on our car quickly and efficiently. Very pleased… thank you More
Great Service from a great dealership! Karl Klement service department is always top notch! Monte, Brad, and Dason are great! Karl Klement service department is always top notch! Monte, Brad, and Dason are great! More
The service department is excellent. Monte, Brad, and Dason always provide the best service and make sure all needs are met! Monte, Brad, and Dason always provide the best service and make sure all needs are met! More
Buying experience with Herman and Cole was among the best I've had. They were super friendly, helpful, and I truly felt like they were honest and upfront throughout the process. I've had. They were super friendly, helpful, and I truly felt like they were honest and upfront throughout the process. More
Service was great always super, have always had good customer service, excellent place for service customer service, excellent place for service More
I had a fantastic experience here, i had a trade in and got a excellent price for it. Then when I bought my vehicle, the negotiations were very easy going. They didn’t try to scam me out of anything, I had got a excellent price for it. Then when I bought my vehicle, the negotiations were very easy going. They didn’t try to scam me out of anything, I had a overall great experience! More
Refused to give information/Good luck on parts here Took my truck in for a recall. While there I tried to get the PIN number for my truck from the service dept. The man there said he would need regist Took my truck in for a recall. While there I tried to get the PIN number for my truck from the service dept. The man there said he would need registration, ID etc. to be able to get that for me. When I supplied the asked for information, he then said he couldn't get it for me I would have to call Chrysler customer care. Upon leaving the dealership, I did call Chrysler customer care. Who told me that the parts people should give that to me and I should return there. I told him that wasnt an option at this time. So he was nice enough to call another dealership and get it all arranged so I go into the parts counter ask for the right person and he will give me the number. How hard would it have been for the original dealership to perform some customer service and call Chrysler for me. ZERO customer service provided by the Parts dept. here. Repair guys were awesome. Unfortunately dont know that I will ever return to this dealership. Also conveniently the general manager was out of town. More
Great! I always bring my car to Klement for service and most of the time I can find a coupon or special on their website or the Mopar site. Always pay attent I always bring my car to Klement for service and most of the time I can find a coupon or special on their website or the Mopar site. Always pay attention and let me know what my options are. Good job. More