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Klement Chrysler Jeep Dodge RAM - Service Center

Decatur, TX

4.8
180 Reviews

180 Reviews of Klement Chrysler Jeep Dodge RAM - Service Center

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April 26, 2023

Very friendly Service staff. I pulled into Service Dept for an appointment to check a recall notice on vehicle, Brad and Dason immediately jumped on it. I was out in a matter of More

by gaharrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Service Tech Personnel
April 20, 2023

At Karl Klements, the crew did diagnostic testing on our car battery, which was showing low voltage, and the reason our car wouldn’t start. They had the battery replaced on our car quickly and efficiently. More

by tjsewgood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
April 20, 2023

Great Service from a great dealership! Karl Klement service department is always top notch! Monte, Brad, and Dason are great! More

by bdaugherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte, Brad, Dason- All in the Service Department
April 19, 2023

The service department is excellent. Monte, Brad, and Dason always provide the best service and make sure all needs are met! More

by bdaugherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte, Brad, Dason- All in the Service Department
April 18, 2023

Buying experience with Herman and Cole was among the best I've had. They were super friendly, helpful, and I truly felt like they were honest and upfront throughout the process. More

by JACOBNETHERY
Recommend Dealer
Yes
Employees Worked With
Herman Kittrell
April 13, 2023

Service was great always super, have always had good customer service, excellent place for service More

by LANNYJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikki Rinehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

I had a fantastic experience here, i had a trade in and got a excellent price for it. Then when I bought my vehicle, the negotiations were very easy going. They didn’t try to scam me out of anything, I had More

by colemancody16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Kittrell
April 08, 2023

Service was great always super friendly and fast here, have always had good customer service More

by PRIESTLYLEDGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the staff
November 25, 2019

Refused to give information/Good luck on parts here Took my truck in for a recall. While there I tried to get the PIN number for my truck from the service dept. The man there said he would need regist More

by Irritated in Texas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dason was awesome. Gary is has no clue about customer service.
November 16, 2016

Great! I always bring my car to Klement for service and most of the time I can find a coupon or special on their website or the Mopar site. Always pay attent More

by ChargerLove12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dason Howard
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