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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
467 Reviews

467 Reviews of Klamath Falls Toyota - Service Center

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February 19, 2025

I was very happy with the service I received. They let me know everything I need to have taken care of. Even gave me a discount. More

by Alisa Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hodge
Feb 19, 2025 -

Klamath Falls Toyota responded

Alisa, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 19, 2025

Fast, attention to detail, honest and great communication Always feel welcomed and easy to work with. More

by CMALI25
Recommend Dealer
Yes
Employees Worked With
Donnie Hodge
Feb 19, 2025 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 18, 2025

Great friendly service first with Donny and the mechanic nice viedo. Buitiful clean store and bathroom More

by rond4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny
Feb 18, 2025 -

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 18, 2025

Haw done everything I ask them to do in a timely manner and done right. More

by NONE110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 15, 2025

I was treated for good. My service advisor Francisco Martinez was very helpful and honest. I moved here from Los Angeles and was never treated as good as I was here in Klama More

by RDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Martinez
Feb 17, 2025 -

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Francisco met your service expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 12, 2025

Friendly, courteous staff. Looks to meet customer expectations. Follow with answers to customer questions. Repair incomplete job. More

by dmoorexk8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
Feb 12, 2025 -

Klamath Falls Toyota responded

It's great to hear that Donnie was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 10, 2025

Joe was helpful and patient to explain lifetime oil plan. I appreciated his positive attitude. More

by GARY.PRESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk
Feb 10, 2025 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Gary, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 09, 2025

First time ever in your facility was as good as it can get. CONGRATULATIONS I WILL MOST DEFINITELY BE BACK!!!!! Thanks Randy Windham More

by Windham 1444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Funk
Feb 10, 2025 -

Klamath Falls Toyota responded

Randy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 06, 2025

Easy to make an appointment & friendly technicians. The only issue was I asked them not to rotate my tires & they did it anyway. More

by JACKSW1EYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Boozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Klamath Falls Toyota responded

Thank you for your feedback and we do apologize for rotating your tires. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 05, 2025

Donnie was amazing to work with and made sure that I was able to get my truck back quickly. He was also understanding of my busy schedule and kept following up with me to ensure that I got the work done. No More

by Valerie 134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Klamath Falls Toyota responded

Thank you, Valerie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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