Klamath Falls Toyota - Service Center

Had vehicle serviced I purchased lifetime oil changes when I acquired the vehicle. I have had the vehicle serviced on a regular basis for the last three years. The service I purchased lifetime oil changes when I acquired the vehicle. I have had the vehicle serviced on a regular basis for the last three years. The service has been performed in a timely manner and to my satisfaction. The service writers are a pleasure to deal with. More

Great service and friendly staff. Good experience and very comprehensive review of service . Friendly staff and quick service. Nice waiting area for customers to sit in and enjoyed a Good experience and very comprehensive review of service . Friendly staff and quick service. Nice waiting area for customers to sit in and enjoyed a cup of coffee. More

Excellent Service My car was due for an airbag replacement and an oil change. There was some confusion regarding the air bag but a quick phone call resolved the issue My car was due for an airbag replacement and an oil change. There was some confusion regarding the air bag but a quick phone call resolved the issue and the service was completed as scheduled. The employees behind the counter were courteous and very helpful. The service was completed within 4 hours. More

Satisfaction I was able to get in, drop my car off, and it was done in no time. Just the way I like it! Nice job guys! I was able to get in, drop my car off, and it was done in no time. Just the way I like it! Nice job guys! More

they are all very helpful and friendly They are all so helpful and willing to help and get you in and out ! They are pretty fast with the service and that is nice since I live out of town a They are all so helpful and willing to help and get you in and out ! They are pretty fast with the service and that is nice since I live out of town and want to get it done and shop! More

Safety Inspection Service I took my JEEP Cherokee in to schedule a safety inspection required by my home state for car registration. They told me they could do the inspection a I took my JEEP Cherokee in to schedule a safety inspection required by my home state for car registration. They told me they could do the inspection and scheduled me for the next day. All the service employees were courteous and there were multiple people helping me. During the inspection I was told that they weren't able to perform an emissions test due to lack of equipment which was unfortunate. The plus side to this was that they did not charge me for the work they had already performed up to that point and even referred me to where I could get the emissions test completed. It was a learning process for both me and the service department and it went well. Unfortunately I cannot remember the main service employee I was speaking to and his picture is not posted on the dealerships website. The email I received concerning this review was from Mathew Snipes, but he was not the person I was doing business with. Anyways, I thank him none the less. More

Service Always treated with a nice friendly respectful attitude. Never feel pressured to purchase anything. They don't try to take advantage because I am fem Always treated with a nice friendly respectful attitude. Never feel pressured to purchase anything. They don't try to take advantage because I am female. They explain everything well. More

Quarterly Oil Change As always, I was treated professionally, and promptly, by the lube department service people. They also informed me of a service issue I was unaware As always, I was treated professionally, and promptly, by the lube department service people. They also informed me of a service issue I was unaware of, that I should take care of next oil change. The servicing was completed in a timely manner. More

Helpful and knowledgeable mechanics We were on vacation at Crater Lake when the vehicle would no longer start. It was a manual transmission, so I bump started it and drove to Lithia Toy We were on vacation at Crater Lake when the vehicle would no longer start. It was a manual transmission, so I bump started it and drove to Lithia Toyota. Although the service operation wasn't as first class as my home Toyota dealer (which recently did a million dollar remodel of their facilities) the staff were very friendly and helpful. And one mechanic delayed taking his lunch hour so we could be fixed quickly and back on the road. We really appreciated that! Although I gave the department 3 stars, I would give staff 5 stars for helping folks in need. More

As always great service and friendly technicians. I have been a customer with this dealership since 2007. I have always had great service and knowledgable advise from the technicians and sales people. I have been a customer with this dealership since 2007. I have always had great service and knowledgable advise from the technicians and sales people. More