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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
488 Reviews
Today: 7:30 AM - 5:30 PM Open Now
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488 Reviews of Klamath Falls Toyota - Service Center

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November 19, 2023

The quality of the mechanics work is poor. I seem to get some kind of damage every time I bring my vehicle in for work. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Martinez
Nov 19, 2023 -

Klamath Falls Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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November 17, 2023

These guys are great! The service department is friendly and knowledgeable. Sales always there to answer questions and offer test drives on newest models More

by Shelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fransisco in service and Chris in sales
Nov 19, 2023 -

Klamath Falls Toyota responded

Thanks, Shelley, for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 17, 2023

Loose atmosphere, well trained group of people. Thanks Lithia Thank you for the refreshments and ?? More

by dcarlson476
Recommend Dealer
Yes
Employees Worked With
Services
Nov 19, 2023 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 16, 2023

Joe in the service department is very helpful and nice to deal with. It seems like he will go the extra mile to help you out. More

by thepeirces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe.
Nov 16, 2023 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 16, 2023

I received advice that helped me make the right decision to get me vehicle repaired and the bill covered More

by Josephine stanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Nov 17, 2023 -

Klamath Falls Toyota responded

Thank you, Josephine, for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 15, 2023

The prices are high for installing accessories. I was charged a flat rate which was 1500 for not a lot of work. More

by sfbepawater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Nov 16, 2023 -

Klamath Falls Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

More
November 14, 2023

They went above and beyond! !! Great professional service and I was Amazed at how they treated me and my purchase. I will certainly be back after the new year for another purcha More

by kfourhorses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, from the Service Department. Great great person.
Nov 15, 2023 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 13, 2023

They made our transaction smooth and convenient. The delivery driver was fantastic. Thank you again. More

by luke32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Klamath Falls Toyota responded

Luke, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 11, 2023

They are always kind and dependable. They do great work and provide all the services I need. More

by tori1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 10, 2022

There is one reason why I keep coming back to lithia Toyota--Daniel Bridgeman. Daniel listens to what I want, makes recommendations based on professional evaluation, and takes personal care of all my au More

by Lucas Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bridgeman
Oct 12, 2022 -

Klamath Falls Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lithia Toyota of Klamath Falls Team

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