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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
477 Reviews

477 Reviews of Klamath Falls Toyota - Service Center

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December 18, 2023

You guys are awesome. Keeps track of all services for me. See you next time More

by babybluewolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 17, 2023

They do a good job. Good service and friendly people. They usually get things done in a short time. More

by MIKGRIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names but the guys at Lithuania Toyota.
Dec 17, 2023 -

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 16, 2023

Great dealership and the staff are amazing people. Service is awesome. Dealership is very clean. More

by JONREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 09, 2023

Outstanding service. They were quick with service and explained what need to be done to ensure the safe operation of my vehicle More

by BRUCEPANCHOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Klamath Falls Toyota responded

Bruce, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 05, 2023

Service was received on truck while I waited in the lobby. Process took about 45 minutes. More

by Vestcr
Recommend Dealer
Yes
Employees Worked With
Daniel.
Dec 05, 2023 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 05, 2023

Joe was friendly and honest with me on what needed to be done to my car. He kept me informed about the cost of the work to be done. More

by diiaconib
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 05, 2023 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 04, 2023

It took a very long time to get the part that's not you, it took a long time to get it repaired. That was unexpected. More

by Irv775
Recommend Dealer
Yes
Employees Worked With
Use
Dec 04, 2023 -

Klamath Falls Toyota responded

Thank you for your feedback and we do apologize for the long wait for your parts. We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 04, 2023

It was a long wait. To get an oil change took at least two hours. More

by loco4oakland
Recommend Dealer
Yes
Dec 04, 2023 -

Klamath Falls Toyota responded

Thank you for this feedback. We do appreciate your patience. We look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 03, 2023

It was great, they helped me get Into the exact car I wanted. And they helped me in every way they can to make sure I got approved for a car on my own with no co-signer and poor credit More

by espat22
Recommend Dealer
Yes
Employees Worked With
David, Doug & Crystal And Tim the delivery driver I believe those are the names of everyone who helped me
Dec 04, 2023 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 03, 2023

My experience was that the service department was thorough and as quick as they could. They are always busy. More

by Tia_Alli
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 04, 2023 -

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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