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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
479 Reviews
Call Service Center (541) 205-4504

479 Reviews of Klamath Falls Toyota - Service Center

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February 12, 2024

Multi point inspection was not itemized . . assuming all was okay ?? No indication of condition of items over the 30,000 mile limit More

by ricer222
Recommend Dealer
Yes
Employees Worked With
Daniel
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Feb 13, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with Daniel and our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 12, 2024

They have always exceeded my expectations and I would highly recommend them for all services. More

by Richarderico
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Klamath Falls Toyota responded

Thank you so much for your kind words for our team, and for taking the time to leave us this wonderful service feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 11, 2024

All in all it was good. I would have appreciated clearer communication though. In stead of me having to come in for updates, that I would have received call or text updates More

by ROB@MYBASIN
Recommend Dealer
Yes
Employees Worked With
Dan
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Feb 12, 2024 -

Klamath Falls Toyota responded

Rob, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 04, 2024

Bought a truck, Lana helped. Bought a truck, Lana helped. Windshield was replaced as part of purchase More

by thomasjhargraves
Recommend Dealer
Yes
Employees Worked With
Lana
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Feb 05, 2024 -

Klamath Falls Toyota responded

Thomas, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 04, 2024

Courteous, thorough and fast! I love all my Toyota vehicles. The service is just the frosting on the cake!?? More

by mcgelmo0
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Feb 05, 2024 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 02, 2024

Service reps excellent technicians are good but you guys got to do something about that waiting room. Those chairs are filthy. More

by Mrshawnnolan
Recommend Dealer
Yes
Employees Worked With
Joe
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Feb 02, 2024 -

Klamath Falls Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 30, 2024

Got the job done fast I can't my husband is the one that went in and actually picked it up More

by davesjoei
Recommend Dealer
Yes
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Jan 31, 2024 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 30, 2024

Very good Fast friendly and helpful We enjoyed our experience because they took care of our car they called when done More

by aguaviva42
Recommend Dealer
Yes
Employees Worked With
Joe
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Jan 31, 2024 -

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 27, 2024

The appointment went smooth and punctual. Text communication was convenient. I had questions that I asked at the service counter as well, and the men were very helpful More

by mikmak97355
Recommend Dealer
Yes
Employees Worked With
Francisco and one other service writer
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Jan 28, 2024 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 24, 2024

They worked with boy me and my girlfriend to make both deals happen. We were very appreciative and will definitely be repeat customers. More

by Jwreddick
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Rodriguez and Chris Armstrong
Report | Print
Jan 25, 2024 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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