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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
481 Reviews

481 Reviews of Klamath Falls Toyota - Service Center

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October 17, 2024

The employees are friendly. The employees are knowledgeable. It is fairly quick for oil changes. Comfortable waiting area. More

by charesepetroski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Klamath Falls Toyota responded

Charese, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 17, 2024

They were quick, efficient and honest. They accepted a coupon I had for 50% off. More

by THPRATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 17, 2024

Seem to be good people here only just wish they would've looked into the problem with my truck a little more. They fixed most of the problem but still seems to be something wrong. Can't quite figure it out More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie hodge
Oct 18, 2024 -

Klamath Falls Toyota responded

Ed, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 16, 2024

I enjoy the help I get every time I get my oil change in my car. They are very friendly thank you More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 17, 2024 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 15, 2024

Only complaint is I waited 3 hours for a scheduled basic oil change. But the service advisor was very charming. More

by gblack1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Oct 16, 2024 -

Klamath Falls Toyota responded

Thank you for this feedback, and we apologize for the long wait. We will be sure to share your comments with the team. We appreciate your business and hope you will give us the opportunity to serve you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 15, 2024

Amazing customer service! He went above and beyond helping me get everything done in one stop. More

by MarciCornils
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 12, 2024

best service dpt. ever been to. great people very knowlegible will tell friends and neighbors More

by tevataylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Boozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Textrum
Oct 13, 2024 -

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 11, 2024

Always friendly. Just started taking all my vehicles to Toyota. Clean and comfortable seating and close to shopping if you get bored waiting. More

by neildsim1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 10, 2024

Good work as usual. The only negative was that it took longer for repair than estimated. It’s understandable because it is an older car, a 2003 Saturn Vue. More

by dlweeksnv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Oct 11, 2024 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 10, 2024

I think the service dept is better than sales dept in customer service. My sales person didn’t even remember me the next day after I picked my new car up More

by carolynhennessey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department, Carolyn! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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