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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
465 Reviews

465 Reviews of Klamath Falls Toyota - Service Center

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April 03, 2025

Service was good an good fast. Information about cars needs was good. I liked the video also. More

by mexweiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco an girl mechanic I forgot there names
Apr 03, 2025 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 01, 2025

Didn't have any problems with the service and coffee. My tundra been getting serviced since I bought it new in 2011, going strong with 158,000 miles and ready for another 158,000 miles! More

by ROCHOA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Hodge, Josh Carter
Apr 01, 2025 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 30, 2025

Service guys are really friendly, I asked for a price on a front passenger seat belt, haven't heard back on that More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 29, 2025

My oil was changed in a timely manner and the mechanic was sure to go over all other issues he found which I appreciated m. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 28, 2025

Great service twice in one week! Francisco was very helpfulness l and fun. Because of your good service I will keep buying Toyotas! More

by KATELYNF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Mar 28, 2025 -

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 28, 2025

Shop & counter guys are respectful and kind. They never act rust if you ask a bunch of questions about the status of your vehicle.And Levi in sales is relatable &knowlegable. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 24, 2025

VERY GOOD CUSTOMER SERVICE FROM THE MINUTE I DROPPED MY VEHICLE OFF UNTIL I PICKED IT UP. More

by DROLLINS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 23, 2025

Was there for a lifetime oil change, everything went as expected. We waited for our car, the waiting area was very nice. More

by Chuck.drake
Recommend Dealer
Yes
Mar 24, 2025 -

Klamath Falls Toyota responded

Chuck, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 22, 2025

Excellent was taken care of in service department and had a nice place to sit and wait More

by Kellen7174
Recommend Dealer
Yes
Mar 24, 2025 -

Klamath Falls Toyota responded

Kellen, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 22, 2025

The sales and finance are acquaintances, yet still very professional!! Also very knowledgeable and listened. More

by SBDAVIS23
Recommend Dealer
Yes
Employees Worked With
Bret and Levi 5 star
Mar 24, 2025 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear Bret, Levi, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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