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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
405 Reviews
Call Service Center (541) 205-4504

405 Reviews of Klamath Falls Toyota - Service Center

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January 22, 2025

I've been working with these people for a long time. They have always been good to me. More

by HEIDIYONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Hodge
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Jan 23, 2025 -

Klamath Falls Toyota responded

Thank you, Heidi! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 21, 2025

The Best - personal, professional, perfect! A joy to do business with, again and again! Thanks! More

by NONE23h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 21, 2025

My favorite place to get my oil changed and I appreciate the way the mechanics send a video showing the undercarriage especially if they see any issues. More

by michael.r.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martinez also 5 stars
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Jan 21, 2025 -

Klamath Falls Toyota responded

Thank you so much for your excellent review, Michael! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 20, 2025

I really appreciate that the mechanics video the condition of your vehicle and show you if they do find any leaks under the carrige, The check in and out process is smooth and polite. My favorite More

by michael.r.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Martinez 5 stars
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Jan 21, 2025 -

Klamath Falls Toyota responded

Michael, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 18, 2025

Recent service was excellent (Jan 2025). Past service was dismal. Hope the new trend continues. More

by Cautiously optimistic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk
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Jan 19, 2025 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 18, 2025

Extremely professional, very knowledgeable about the equipment and the service they sell Walking into the dealership, I appreciate the seating appreciate the coffee station, and the friendly sales staff More

by Mrshawnnolan
Recommend Dealer
Yes
Employees Worked With
Joe funk
Report | Print
Jan 19, 2025 -

Klamath Falls Toyota responded

Mr. Nolan, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 17, 2025

Joe Funk is awesome. He always answers my question and gives quick courteous service with a smile! More

by deannasullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk
Report | Print
Jan 18, 2025 -

Klamath Falls Toyota responded

It has been a pleasure serving you, Deanna. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 17, 2025

Lana has been employed at our Klamath Falls dealership for 10 years. She is amazing to work with! We have bought trucks and cars from her. We love her so much that I always recommend my friends go see her More

by lknealy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lana Lee
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Jan 18, 2025 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 16, 2025

Joe is great to deal with. Everything was all good!! It was done in a timely manner and even got a carcass. More

by deanna.hathaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe was great
Report | Print
Jan 17, 2025 -

Klamath Falls Toyota responded

Deanna, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe and our team met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 14, 2025

Friendly, clean, enjoyed the hot cocoa while waiting for service. Donnie from service department was very helpful. More

by RENI2101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Klamath Falls Toyota responded

Thank you for your very kind review. Donnie, Matt, and strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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