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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
493 Reviews

493 Reviews of Klamath Falls Toyota - Service Center

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May 07, 2025

Was very disappointed in the tradein value given for my car. Saw it one week later listed for over 3x what I was initially offered. Made me feel taken advantage of. Almost walked out without purchasing the More

by RAMACA1
Recommend Dealer
No
Employees Worked With
Albert McLing
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert McLing
May 10, 2025 -

Klamath Falls Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 06, 2025

Worked with Cameron and Brett and felt very comfortable with them. Plus the dealership is doing a great job fixing a few things that were found both before and after purchasing the vehicle. More

by WARHERO2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Henderson, Cameron
May 06, 2025 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 06, 2025

Very helpful. ..answered my questions...met promised time They were very friendly and respectful as well as knowledgeable More

by Richarderico
Recommend Dealer
Yes
May 06, 2025 -

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 03, 2025

They put a new motor in my Tundra that was affected by a manufacturer recall. Great service and a speedy fix! More

by JEREMYFRITON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 02, 2025

I have total faith in my vehicle now. It was an excellent experience. Toyota rocks! More

by evilvampnag
Recommend Dealer
Yes
Employees Worked With
Donnie
May 02, 2025 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 01, 2025

He was wonderful and very helpful with everything He answered all my questions that I asked with an awesome attitude More

by ASHLEYTLR4
Recommend Dealer
Yes
Employees Worked With
Levi D
May 01, 2025 -

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 01, 2025

Well kept facility. Everyone is kind. Safety is the main concern for the customer I enjoy the waiting lounge, Free Coffee ?? More

by Tonyjoecool
Recommend Dealer
Yes
Employees Worked With
Donnie
May 01, 2025 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 30, 2025

AWESOME, AMAZING, WONDERFUL, FRIENDLY, SERVICE! Since I purchased my vehicle from Lithia Toyota in 2022; the WONDERFUL Staff has always gone above and beyond to treat me with the utmost respect at More

by Teena Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They are ALL AMAZING!
Apr 30, 2025 -

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 29, 2025

Overpriced labor and parts for services. Had I done my research I could have found other places for much cheaper More

by Cmartmur17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Snipes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Klamath Falls Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 29, 2025

Very friendly, and eager to help me out with the down payment! Pretty fast process to purchase the vehicle 😁 More

by SMOKIETOPAZ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Henderson
Apr 29, 2025 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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