Back

Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
467 Reviews

467 Reviews of Klamath Falls Toyota - Service Center

Sort by
November 24, 2024

It was nice to make an appointment for my oil change. They were very accommodating and worked well. More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Klamath Falls Toyota responded

Thanks, Claudia, for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 24, 2024

Responsive to unexpected need for battery. Wait time was reasonable for the services performed. Technician identified 2 filter replacements...good catch. Process change to video from technicia More

by ELIEBICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk
Nov 24, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 23, 2024

Very pleasant place. Always busy but on top of things clean and well stocked friendly More

by SLSCHWEIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 22, 2024

Best Dealership in Klamath Falls. Always friendly and willing to help. Will not go anywhere else to service my car or even to buy a new car. More

by liza.safford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Funk
Nov 24, 2024 -

Klamath Falls Toyota responded

Thank you, Liza, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 19, 2024

I have a lifetime oil change with this dealership. The threads for the oil pan plug have become stripped over the years oil changes. They replaced the pan for no charge. More

by KAVEMYERS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk
Nov 19, 2024 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 19, 2024

Explained everything. Went the extra mile to help. So friendly. Never had a bad service appointment and the parts guy even walked me through using my phone to pay. More

by GIZMO97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk and sorry I didn't get the parts guy's name
Nov 19, 2024 -

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 19, 2024

Service manager was the Best! Donnie took good care of us, plus we liked the video that was texted to us More

by Tonyjoecool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
Nov 20, 2024 -

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 19, 2024

The facility was very nice. It was my first time and the employees were very kind. More

by YOUNGKN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the anove
Nov 20, 2024 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 17, 2024

We had one of the worst experiences buying our car and I would never go there again. Multiple things wrong with it and over 6 months to get everything corrected. Our only positive experience was with Donny More

by kelly.skidgel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donny in service dept was 5 star plus
Nov 21, 2024 -

Klamath Falls Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 16, 2024

Always the best customer service in the service department and sales department!! So glad to do business with them!! More

by HOTCHILIS4MON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to leave us a five-star rating. We'll be sure to share your review with our team. We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

...
15
...