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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
467 Reviews
Call Service Center (541) 205-4504

467 Reviews of Klamath Falls Toyota - Service Center

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December 16, 2024

The building is freezing. Everyone had jackets on and I literally was shivering. It’s too cold in that place. Everything else was great. More

by jessicaclark2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure who it was but he was nice
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Dec 16, 2024 -

Klamath Falls Toyota responded

Hi, Jessica! While we're glad to hear your appointment went great, we appreciate your feedback on the temperature and will take it into account for the future. Please let us know if there's anything else we can do for you! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 14, 2024

The buying process was seamless and efficient. The staff was knowledgeable, friendly, and transparent, making the experience stress-free and enjoyable. Highly recommend! More

by T2468
Recommend Dealer
Yes
Employees Worked With
Brett Henderson
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Dec 15, 2024 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 14, 2024

Service staff was courteous and asked if I needed any other type of service for my Toyota Tacoma. Just needed an oil change they also checked the fluids, rotated checked tire pressure, brakes. They cover More

by jerrymendoza322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Klamath Falls Toyota responded

Thank you, Jerry, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 13, 2024

I have been working with this dealership for a long time. My last visit to have my jeep serviced was with out a doubt the best. Thank you More

by HEIDIYONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Klamath Falls Toyota responded

Thank you, Heidi! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 11, 2024

Honest, dependable and a pleasure to deal with and the Service Dept staff is GREAT!!! More

by squeak72001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe and Don
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Dec 11, 2024 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 11, 2024

Excellent service. Quick service time. They were very busy but quick to get everyone taken care of. More

by GABNCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 10, 2024

Service Department is Great! Donald Hodge Rocks, he had a rental car ready for me. Also the service was performed in a timely manner. More

by Tonyjoecool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hodge
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Dec 11, 2024 -

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Donald here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 07, 2024

Dropped off car the afternoon before my appointment and they were able get to ita day early More

by pbtcbt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kevin and our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 06, 2024

The dealership was very nice and prompt and getting back to me and the work was done right and everything was good More

by BDH16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 06, 2024

Joe is always pleasant and efficient, all the employees I came across we smiling and helpful. More

by JACQUIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Klamath Falls Toyota responded

Jacquie, Thank you for your very kind review. Joe and our team strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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