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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
467 Reviews

467 Reviews of Klamath Falls Toyota - Service Center

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December 27, 2024

I had a very pleasant time while waiting for my oil change.thank you so much. More

by bucklokey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco 5star
Dec 27, 2024 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 27, 2024

They did a great job, ready when they said it would be. Very friendly and professional. More

by JOYCEFURLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Klamath Falls Toyota responded

Thank you for your five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 27, 2024

We got in almost immediately and they were able to change our oil and help rig up our fog light where a deer hit it until we could get it fixed in the body shop. Everyone was friendly and helpful. More

by BTOSCHIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hodge
Dec 30, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your five-star rating. Thank you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 26, 2024

Service is Great! Donald Hodge had a rental car reserved for me, and my truck was ready in no time. More

by Tonyjoecool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hodge
Dec 27, 2024 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 26, 2024

Good service, no hassle. Always professional and prompt. I have never felt ripped off. Meat, clean, and tidy. More

by alexgonyaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Klamath Falls Toyota responded

Thank you so much for your kind words, Alex, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 26, 2024

They were very professional and did a very verry good job on my toyota tacoma More

by scrapinrorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 24, 2024

Best place in town! Donnie took great care of me. Got me in quick, got my truck serviced, and answered all my questions. I’ve worked with Joe in the past as well and rec More

by Hoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donie
Dec 27, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 22, 2024

Friendly, accommodating staff. They exceeded my expectations. Francisco got me right in for my service. When I picked up my car; I mentioned I'd just received my plates in the m More

by KAYDOOLITTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Martinez, Donnie Hodge
Dec 23, 2024 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 22, 2024

Great service. They take time to show you and explain things that are causing problems. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 23, 2024 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 22, 2024

Couldn't find the problem after having car all day and it was a loose wire in the fuse box they wanted 6000. To fix the problem they had no clue what it was More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco
Dec 26, 2024 -

Klamath Falls Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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