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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
379 Reviews
Call Service Center (541) 205-4504

379 Reviews of Klamath Falls Toyota - Service Center

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October 16, 2024

I enjoy the help I get every time I get my oil change in my car. They are very friendly thank you More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Oct 17, 2024 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 15, 2024

Only complaint is I waited 3 hours for a scheduled basic oil change. But the service advisor was very charming. More

by gblack1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Oct 16, 2024 -

Klamath Falls Toyota responded

Thank you for this feedback, and we apologize for the long wait. We will be sure to share your comments with the team. We appreciate your business and hope you will give us the opportunity to serve you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 15, 2024

Amazing customer service! He went above and beyond helping me get everything done in one stop. More

by MarciCornils
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 12, 2024

best service dpt. ever been to. great people very knowlegible will tell friends and neighbors More

by tevataylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Boozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Textrum
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Oct 13, 2024 -

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 11, 2024

Always friendly. Just started taking all my vehicles to Toyota. Clean and comfortable seating and close to shopping if you get bored waiting. More

by neildsim1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 10, 2024

Good work as usual. The only negative was that it took longer for repair than estimated. It’s understandable because it is an older car, a 2003 Saturn Vue. More

by dlweeksnv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Oct 11, 2024 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 10, 2024

I think the service dept is better than sales dept in customer service. My sales person didn’t even remember me the next day after I picked my new car up More

by carolynhennessey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department, Carolyn! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 09, 2024

They bent over backwards to get me a new coded key so I coukd recover my stolen' vehicle. Outstanding assistance n support. Kudos to all involved. Plus great coffee while I waited!! More

by Steveerbill42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk
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Oct 09, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 08, 2024

Friendly service people clean dealership had truck serviced and was pleased with their service will return for more work More

by Capt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 05, 2024

Great customer service friendly will keep coming back thank you keep up the great work all you guys More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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