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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
477 Reviews
Call Service Center (541) 205-4504

477 Reviews of Klamath Falls Toyota - Service Center

Sort by
April 30, 2025

AWESOME, AMAZING, WONDERFUL, FRIENDLY, SERVICE! Since I purchased my vehicle from Lithia Toyota in 2022; the WONDERFUL Staff has always gone above and beyond to treat me with the utmost respect at More

by Teena Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They are ALL AMAZING!
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Apr 30, 2025 -

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 29, 2025

Great customer service! Fast and efficient! More than one service representative in duty is a recommendation. He did a great job with a smile. More

by Mollymcbpeterson
Recommend Dealer
Yes
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Apr 29, 2025 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 29, 2025

Very friendly, and eager to help me out with the down payment! Pretty fast process to purchase the vehicle 😁 More

by SMOKIETOPAZ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Henderson
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Apr 29, 2025 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 29, 2025

Overall, great service. The only problem there was is the unable to get through the service department by phone to discuss and set up appointment. But once I finally got a c More

by elvisfanphrb
Recommend Dealer
Yes
Employees Worked With
Donnie
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Apr 29, 2025 -

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 29, 2025

Overpriced labor and parts for services. Had I done my research I could have found other places for much cheaper More

by Cmartmur17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Snipes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
2.0
This rating includes all reviews, with more weight given to recent reviews.
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April 28, 2025

Donnie was very professional,great customer service, and very helpful I liked the way he texts when our vehicles are done More

by walkermatt1964
Recommend Dealer
Yes
Employees Worked With
Donnie
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Apr 28, 2025 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 24, 2025

This dealership used the old bait and switch. They showed me a nicer model and sold me a baseline. Never would have bought it. Wish I had my trade in back. More

by I2PUTT2DAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Apr 24, 2025 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 24, 2025

The staff is friendly and knowledgeable. They are also sensitive to my priorities. Communication is great. More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Hodge
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Apr 25, 2025 -

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 23, 2025

Always very good service. Clean facility, friendly people. Pleasant place to stay while waiting for service completion. More

by LynJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 23, 2025

They forgot to tighten a bolt completely that fastens my skid plate, on my first visit. The second visit was better. More

by CAYLOR9595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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