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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
391 Reviews

391 Reviews of Klamath Falls Toyota - Service Center

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January 18, 2025

Recent service was excellent (Jan 2025). Past service was dismal. Hope the new trend continues. More

by Cautiously optimistic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk
Jan 19, 2025 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 18, 2025

Extremely professional, very knowledgeable about the equipment and the service they sell Walking into the dealership, I appreciate the seating appreciate the coffee station, and the friendly sales staff More

by Mrshawnnolan
Recommend Dealer
Yes
Employees Worked With
Joe funk
Jan 19, 2025 -

Klamath Falls Toyota responded

Mr. Nolan, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 17, 2025

Joe Funk is awesome. He always answers my question and gives quick courteous service with a smile! More

by deannasullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk
Jan 18, 2025 -

Klamath Falls Toyota responded

It has been a pleasure serving you, Deanna. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 17, 2025

Lana has been employed at our Klamath Falls dealership for 10 years. She is amazing to work with! We have bought trucks and cars from her. We love her so much that I always recommend my friends go see her More

by lknealy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lana Lee
Jan 18, 2025 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 16, 2025

Joe is great to deal with. Everything was all good!! It was done in a timely manner and even got a carcass. More

by deanna.hathaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe was great
Jan 17, 2025 -

Klamath Falls Toyota responded

Deanna, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe and our team met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 14, 2025

Friendly, clean, enjoyed the hot cocoa while waiting for service. Donnie from service department was very helpful. More

by RENI2101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Klamath Falls Toyota responded

Thank you for your very kind review. Donnie, Matt, and strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 12, 2025

Service for my flat tire was performed quickly and well. No complaints about my visit! More

by CRYAN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name, sorry.
Jan 12, 2025 -

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 11, 2025

really great work Fransico. I look forward to my seeing you all soon ok? great More

by Stephen_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco
Jan 12, 2025 -

Klamath Falls Toyota responded

Thanks, Stephen, for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 11, 2025

The service department is very professional. The techs are great. The were prompt and got my vehicle back as quickly as possible. More

by SCOTTH8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph in the service department.
Jan 12, 2025 -

Klamath Falls Toyota responded

Scott, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 10, 2025

Very courteous, let you know what needed to be done and caring. I would recommend. More

by Tmcnmr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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