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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
527 Reviews

527 Reviews of Klamath Falls Toyota - Service Center

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July 04, 2025

Fast, courteous, fair, friendly willing to help people find what they need and want, awesome More

by TYLERVQZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Jul 04, 2025 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 04, 2025

Always friendly, helpful, professional staff. They take great care of my car and keep it running smoothly. More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 01, 2025

So i dudnt care much for the haggling and maneuvering in the beginning but once we agreed on a price for my trade and the truck i bought. The service was amazing with everyone involved and a big thank you More

by COLLIEDOG6
Recommend Dealer
Yes
Employees Worked With
Tim Boozer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 28, 2025

Amazing experience from start to finish. Friendly, professional, and helpful staff from both the sales and service team. Highly recommend. Thanks Toyota! More

by Callie H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Martinez-Garcia, Corbin McPheeters
Jun 28, 2025 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 27, 2025

Toyota trucks have changed over the last 10 years, I went from extremely satisfied, to regretting purchasing this vehicle, I spent thousands of dollars on faulty sensor systems this is turning into a huge is More

by STEPHEN_ROOKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Snipes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Klamath Falls Toyota responded

We're sorry to hear about your experience, Stephen, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 27, 2025

Very friendly, helped right away. Thorough in completing paper work and what needs to be looked at in the future. Pleasure going in and talking with staff. More

by NONE110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentleman who assisted me before 8:00 am outside, guiding me on the procedure to get paperwork and fill it out. He even showed me how to find mileage information.
Jun 27, 2025 -

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 24, 2025

Friendly, professional, quick responses, went out of their way to get everything done in a timely manner while meeting our needs and exceeded our expectations More

by TKFJNF
Recommend Dealer
Yes
Employees Worked With
Levi, Sean & Eric
Jun 24, 2025 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 24, 2025

They did a good job and let me know what all was wrong with my car. But it took to long. I was told 1 hour and 45 min. And it took over 3 hours. More

by Emanandizzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who I delt with
Jun 25, 2025 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 24, 2025

Everyone was very personable and very professional. Donnie who I dealt with was very knowledgeable and very helpful with the situation. The work was done well in a timely manner. I'm very appreciative More

by cbcensale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
Jun 24, 2025 -

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 21, 2025

Quick and easy process! The guy who helped us out was friendly, and got us in and out fast. Also let us know about recommended maintenance but wasn't pushy about getting it More

by None25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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