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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
405 Reviews
Call Service Center (541) 205-4504

405 Reviews of Klamath Falls Toyota - Service Center

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January 31, 2025

Great customer and vehicle service. All done in a timely manner. Employees definitely deserve all the praise and hopefully a matching wage. More

by Ekstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE HODGE, THALIN MELAHN
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Feb 01, 2025 -

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 31, 2025

Excellent both in buying a vehicle and getting service on vehicles since 2005. I've never been more pleased; that is why I've been a faithful customer since 2005. More

by MOUNTAINSUNBEAM
Recommend Dealer
Yes
Employees Worked With
Joe, service manager
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Feb 01, 2025 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 31, 2025

Donnie was very helpful and got is in and out with no problems along with helping us with a few other things More

by WROBBINS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
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Feb 01, 2025 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 31, 2025

Your service is very good Im very like to give my car to you guy do my service More

by mitutran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 30, 2025

Took 2 hours for them to change my oil How long is it supposed to take for an oil change More

by ASHLEYANDREWT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Snipes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 30, 2025

Service rep was friendly, helpful and courteous even though he was busy and having computer problems. More

by dtof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed not sure of his name.
Report | Print
Feb 01, 2025 -

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 26, 2025

Quick. Reliable service. Always able to get an appointment. Knowledgeable staff members when O have questions More

by jamie.caron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jamie, and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 25, 2025

They are all very nice and good at their jobs. They do their best to help thank care of your problems More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk
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Jan 26, 2025 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 24, 2025

Excellent Service and Communication. Friendly people! Great Selection! Not pushy Sales! Very Happy with our used Jeep! More

by LDBUG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2025 -

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 23, 2025

I was disappointed with the detailing service I received at Klamath Falls Toyota. For $200, I expected much more attention to detail. There were obvious spots missed, particularly on the seat headrests and More

by Matthew L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of names
Report | Print
Jan 27, 2025 -

Klamath Falls Toyota responded

We're sorry to hear about your experience, Matthew, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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