Klaben Ford Lincoln of Warren - Service Center
Warren, OH
1,074 Reviews of Klaben Ford Lincoln of Warren - Service Center
Fabulous Best customer service writer and department Dropped my truck off with list of multiple issues I felt or thought were wrong with it and needed fixed Best customer service writer and department Dropped my truck off with list of multiple issues I felt or thought were wrong with it and needed fixed or attended to. That was on a Monday, John called me Friday morning and told me it wouldn't be ready till the following week, because their inspection of the truck turned up other issues that need fix also. John called Monday midday and said truck is fixed and ready for pickup. More
SERVICE EXCELLENT HAD A PROBLEM WITH A POWER WINDOW, DID NOT HAVE AN APPT, JOHN IN THE SERVICE DEPT TOOK MY CAR IN, 4 HOURS LATER IT WAS COMPLETED. SERVICE DEPT KICKE HAD A PROBLEM WITH A POWER WINDOW, DID NOT HAVE AN APPT, JOHN IN THE SERVICE DEPT TOOK MY CAR IN, 4 HOURS LATER IT WAS COMPLETED. SERVICE DEPT KICKED xxx AND TOOK NAMES. MIKE KLABEN SHOULD GIVE THEM ALL A RAISE. More
Good experience. I've been dealing with this dealership for eight years now. The service is outstanding and the experience pleasant. I have been treated respectfully I've been dealing with this dealership for eight years now. The service is outstanding and the experience pleasant. I have been treated respectfully by everyone. More
Always get best service Karl and John in the service department are always courteous and helpful. Give me a ride to my job and car is finished when I am done working. They Karl and John in the service department are always courteous and helpful. Give me a ride to my job and car is finished when I am done working. They do a thorough check over of my automobile, including all my fluids and a car wash too! More
Perfect I stopped by with no appointment, yet Klaben staff took care of everything quickly while I waited. More than expected. Highly recommend this dealershi I stopped by with no appointment, yet Klaben staff took care of everything quickly while I waited. More than expected. Highly recommend this dealership and Klaben family. More
The Most OUTSTANDING Dealership -- Period !! Customer Service does not stop with the purchase of a new car. At Klaben Ford Lincoln you will discover Service Advisors and Technicians who treat yo Customer Service does not stop with the purchase of a new car. At Klaben Ford Lincoln you will discover Service Advisors and Technicians who treat you like a family member and want to be certain your vehicle is kept in top running condition. I have been a customer for almost 30 years and have never wanted to go anywhere else !! More
John and Karl are tremendous kind professionals! My car was eaten by a chuck hole and Karl saved me. After a stressful afternoon with two blowouts your company and service department made it much bet My car was eaten by a chuck hole and Karl saved me. After a stressful afternoon with two blowouts your company and service department made it much better. Your kindness and efficiency got me back on the road! When my car is down I am out of business. It is obvious why your dealership is number one and I will and do reccommend you to every one! More
Customer service at its best!!!! My Ford 150 was due for its 1st oil change. I called in to see what would be a good time to bring it in. Brought it in and the service department wa My Ford 150 was due for its 1st oil change. I called in to see what would be a good time to bring it in. Brought it in and the service department was able to get it right in as I waited. Even got my truck washed. Great job!!!! More
Not a good expierence I have a car a bought October 2016 and I have had nothing but problems. I've expierenced the same problem multiple time. No one explained anything to I have a car a bought October 2016 and I have had nothing but problems. I've expierenced the same problem multiple time. No one explained anything to me except there isn't anything wrong. I'm handed the paperwork, my keys and feel rushed out the door. This had been the worst expierence buying a vehicle and on top of that the worst on the service end I've ever encountered. I'd rather take my business to another ford dealership. More
Ford experience I had a very good experience a man named Scott helped me he was so nice and curtious. He did my oil change and then told me I needed new tires gave me I had a very good experience a man named Scott helped me he was so nice and curtious. He did my oil change and then told me I needed new tires gave me a list of prices. I left and called back and spoke to Scott and he got me in that same day to get all 4 tires changed. More