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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,074 Reviews

1,074 Reviews of Klaben Ford Lincoln of Warren - Service Center

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April 17, 2017

Fabulous Best customer service writer and department Dropped my truck off with list of multiple issues I felt or thought were wrong with it and needed fixed More

by A1HI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Renier
April 13, 2017

SERVICE EXCELLENT HAD A PROBLEM WITH A POWER WINDOW, DID NOT HAVE AN APPT, JOHN IN THE SERVICE DEPT TOOK MY CAR IN, 4 HOURS LATER IT WAS COMPLETED. SERVICE DEPT KICKE More

by gak1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
April 13, 2017

Good experience. I've been dealing with this dealership for eight years now. The service is outstanding and the experience pleasant. I have been treated respectfully More

by BT0400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Eberst, John Renier, Mike Rumple
April 04, 2017

Always get best service Karl and John in the service department are always courteous and helpful. Give me a ride to my job and car is finished when I am done working. They More

by BJVINGLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Fauvie
March 29, 2017

Perfect I stopped by with no appointment, yet Klaben staff took care of everything quickly while I waited. More than expected. Highly recommend this dealershi More

by JR59inOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2017

The Most OUTSTANDING Dealership -- Period !! Customer Service does not stop with the purchase of a new car. At Klaben Ford Lincoln you will discover Service Advisors and Technicians who treat yo More

by RICHARD.HOUSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Eberst, Karl Fauvie, John Renier
March 19, 2017

John and Karl are tremendous kind professionals! My car was eaten by a chuck hole and Karl saved me. After a stressful afternoon with two blowouts your company and service department made it much bet More

by ERICCASPARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie, John Renier
March 19, 2017

Customer service at its best!!!! My Ford 150 was due for its 1st oil change. I called in to see what would be a good time to bring it in. Brought it in and the service department wa More

by hlb2394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
March 16, 2017

Not a good expierence I have a car a bought October 2016 and I have had nothing but problems. I've expierenced the same problem multiple time. No one explained anything to More

by mcdaniels.justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Burk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2017 -

Klaben Ford Lincoln of Warren responded

We are sorry to hear your experience was not satisfactory. Please contact our Sales Manager, Joe Filipovich, at 330.369.4444 ext 114 to personally address your situation. Thank you.

March 16, 2017

Ford experience I had a very good experience a man named Scott helped me he was so nice and curtious. He did my oil change and then told me I needed new tires gave me More

by rtominey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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