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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,075 Reviews

1,075 Reviews of Klaben Ford Lincoln of Warren - Service Center

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June 11, 2017

Good service. Staff was very friendly and professional. The waiting area is one of the nicest around. I was in for "The Works". I was the 2nd in line and it took More

by CHAMMOND20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
June 08, 2017

Great as always! Timely, efficient service for a value. John is always pleasant & professional advising me of best options. The only thing I would change is his taste More

by PETRGREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
June 01, 2017

Excellent service dept. Professional Service Department Very Friendly Scott was excellent, kept us up to date with service and did a terrific job. Would highly recommend More

by WMA4648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2017

Fast and professional Klaben service dept is awesome. John Reiner was very helpful. My seatbelt was not working and the part was ordered and installed fast. Loved it. More

by DMCDOUGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
June 01, 2017

Key Repalcement Told John I was having trouble with my key. He advised he would order one and contacted me when it arrived in just a few days. I came in and they More

by JBACAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
May 25, 2017

Replace recalled part My parts person took very good care of me he always does I'm upset this is the second time I had to go in for this first time said nothing was wrong More

by DMILLER1329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
May 25, 2017

tire balance I don't trust many people to work on my vehicles. Wonderful courteous staff and Jeffery Johnson is very knowledgeable and an asset to the compan More

by ROADRACER89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauve
May 25, 2017

Customer service was excellent. Rate 10 out of 10. They always are friendly & in a timely manner. Always going above & beyond to improve a customer relationship, that you want to continue to deal with. More

by CARMEN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
May 24, 2017

Klaben Ford Service Vist! My latest service appointment with Klaben's Ford Service Department was what I have experienced in the past, Professional Service Representatives, Joh More

by Bill and Judith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Fauvie, John Renier
May 24, 2017

Oil Change and Door Latch Issue I contacted John to see if they had the parts for the Door Latch recall. He confirmed that he had the parts in and could repair my car right away. More

by JBACAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
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