Klaben Ford Lincoln of Warren - Service Center

tire balance I don't trust many people to work on my vehicles. Wonderful courteous staff and Jeffery Johnson is very knowledgeable and an asset to the compan I don't trust many people to work on my vehicles. Wonderful courteous staff and Jeffery Johnson is very knowledgeable and an asset to the company More

Customer service was excellent. Rate 10 out of 10. They always are friendly & in a timely manner. Always going above & beyond to improve a customer relationship, that you want to continue to deal with. They always are friendly & in a timely manner. Always going above & beyond to improve a customer relationship, that you want to continue to deal with. More

Klaben Ford Service Vist! My latest service appointment with Klaben's Ford Service Department was what I have experienced in the past, Professional Service Representatives, Joh My latest service appointment with Klaben's Ford Service Department was what I have experienced in the past, Professional Service Representatives, John and Karal, very good and knowledgeable guys as are the other service representatives. Klaban's Auto Technicians are truly experts in their chosen field of automobile repairs, and with most automobile models, so I believe. The Klaban professional Associates, dealership as well as the Service Deprtment, are very pleasant and welcoming to customers and Klaban's customer waiting room and WiFi are most appreciated by this writer when wishing to stay in touch with one's business and E-mails. I fully recommend Klaban to anyone needing auto repairs or an auto analysis for a safe and secure ride. Respectfully, Bill and Judith C. More

Oil Change and Door Latch Issue I contacted John to see if they had the parts for the Door Latch recall. He confirmed that he had the parts in and could repair my car right away. I contacted John to see if they had the parts for the Door Latch recall. He confirmed that he had the parts in and could repair my car right away. I came in 1st thing in the morning and John me right in and "THE WORKS" oil change package at the same time. They took me to work and picked me up per my work schedule. Their service is always fast, friendly and professional. I bring all my cars there for that reason. More

Continued Sevice after the Sale! I recently took delivery on a nice ,clean 2014 Escape that was replacing an 2011 Escape that I was retiring! Upon switching my personal belongs, my I recently took delivery on a nice ,clean 2014 Escape that was replacing an 2011 Escape that I was retiring! Upon switching my personal belongs, my salesman Paul Eberst noticed a very fine crack in the windshield that the morning sun brought to his attention. The hairline crack was not visible from the inside of the car as well as being on the passenger side of the windshield on the upper top right corner at the roofline. Knowing that I was headed out of town immediately after taking delivery, Paul had the Service Department order the replacement windshield with Service contacting me after its arrival. Arrangements had also been made for a loaner vehicle for me with the Service Department so that I could drop the car off and proceed on to work effortlessly! Returning at the end of the day to pick my car up on my way home from work. Car problems are never enjoyable but the Klaben Sales Department and their Service Department always go out of their way to accomodate the customer! More

Fast! Not expensive! Friendly Service!! Read above - service was pleasant. Will return. Will refer this dealership. It was quick and easy. They explained what they were doing to do. An Read above - service was pleasant. Will return. Will refer this dealership. It was quick and easy. They explained what they were doing to do. And not to expendive More

Low tire pressure indicator light on I called JOHN from Klaben and we had an immediate plan as I was 50 miles away. Arrived at dealership and the problem was handled quickly! I called JOHN from Klaben and we had an immediate plan as I was 50 miles away. Arrived at dealership and the problem was handled quickly! More

Full Service Oil Change Karl and Klaben Ford service team did a great job with the full service oil change! Quick to get in and always a job well done! Karl and Klaben Ford service team did a great job with the full service oil change! Quick to get in and always a job well done! More

Service dept Very helpful and courteous My car broke down and I had roadside assistance which was wonderful. I also had no way to get back and forth to the dealership and they were nice enou My car broke down and I had roadside assistance which was wonderful. I also had no way to get back and forth to the dealership and they were nice enough to pick me up and take me to my car when it was done. They also surprised me with a car wash. The driver that picked me up was very nice and drove carefully. It was overall a good experience with Klaben. More

Top shelf service John in service is the best of the best. He puts himself in the customer's shoes and assigns the right people to do the job right the first time. John in service is the best of the best. He puts himself in the customer's shoes and assigns the right people to do the job right the first time. More