Klaben Ford Lincoln of Warren - Service Center

Always great service! Long time customer for both sales and service. JOHN always does a great job keeping my car up to date on service and makes me aware of upcoming needs. Long time customer for both sales and service. JOHN always does a great job keeping my car up to date on service and makes me aware of upcoming needs. More

Recall of seat belt tension on Ford Fusion When I received the notice from Ford on recall I contacted Klaben Service and was in the next day. Job was completed and car washed. When I received the notice from Ford on recall I contacted Klaben Service and was in the next day. Job was completed and car washed. More

Only one thing to be better Clean waiting room, friendly employees and plenty of coffee. Bad thing : can't make an appt for bumper to bumper inspection, which includes tire rot Clean waiting room, friendly employees and plenty of coffee. Bad thing : can't make an appt for bumper to bumper inspection, which includes tire rotation and oil change. Everything took about 2 1/2 hours. Car sat on lot at least a half an hour before they took it back. Otherwise, all good. More

Service dept. everyone in the service dept. is always courteous and efficient and have been upfront and honest about what needs done. i love the complimentary car everyone in the service dept. is always courteous and efficient and have been upfront and honest about what needs done. i love the complimentary car wash too! More

Good service. Staff was very friendly and professional. The waiting area is one of the nicest around. I was in for "The Works". I was the 2nd in line and it took Staff was very friendly and professional. The waiting area is one of the nicest around. I was in for "The Works". I was the 2nd in line and it took about an hour and a half which seemed a little long but I'd rather them be thorough than rush you out and miss something. More

Great as always! Timely, efficient service for a value. John is always pleasant & professional advising me of best options. The only thing I would change is his taste Timely, efficient service for a value. John is always pleasant & professional advising me of best options. The only thing I would change is his taste in football teams (the Steelers) lol More

Key Repalcement Told John I was having trouble with my key. He advised he would order one and contacted me when it arrived in just a few days. I came in and they Told John I was having trouble with my key. He advised he would order one and contacted me when it arrived in just a few days. I came in and they set up the new key for my car under warranty right on the spot quickly. More

Fast and professional Klaben service dept is awesome. John Reiner was very helpful. My seatbelt was not working and the part was ordered and installed fast. Loved it. Klaben service dept is awesome. John Reiner was very helpful. My seatbelt was not working and the part was ordered and installed fast. Loved it. More

Excellent service dept. Professional Service Department Very Friendly Scott was excellent, kept us up to date with service and did a terrific job. Would highly recommend Professional Service Department Very Friendly Scott was excellent, kept us up to date with service and did a terrific job. Would highly recommend to everyone More

Replace recalled part My parts person took very good care of me he always does I'm upset this is the second time I had to go in for this first time said nothing was wrong My parts person took very good care of me he always does I'm upset this is the second time I had to go in for this first time said nothing was wrong More