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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,076 Reviews

1,076 Reviews of Klaben Ford Lincoln of Warren - Service Center

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October 22, 2017

Taken care of once again. I've been a return customer for years. We have bought our cars and trucks there and NEVER had a bad experience. Thank you John and the staff More

by DWILSON23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
October 22, 2017

The service was most Excellent! John and his associates did a fantastic job, the coffee was delicious and my service was done promptly and professionally... Klaben is the most profes More

by RICHARD_E_LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Klaben JR, John Renier
October 19, 2017

service to my truck thanks for getting me in and out great John Renier my serviceman always gets me in and out in good time he explains everything in detail and finds the best solutions to my problems with wha More

by SENERCHIAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Valesky, John Renier
October 17, 2017

EXCELLENT SERVICE FOR MANY YEARS!! I have been going to Klaben Crown Ford and recommending it to many people, for many years. The service department is outstanding, never any surprise More

by MBARTON356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
October 16, 2017

Super Friendly, Excellent work I had a damaged tailgate that needed replaced. Jeff gave me an estimate very quickly. We got the work scheduled in a timely manner. The body shop staf More

by melmilliron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know who painted the tailgate, but he did a great job.
October 13, 2017

The best service department in the country ! As always, I was greeted in a friendly & professional manor, the work was performed in a timely fashion & always right the first time ! I recommend K More

by JBF6259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Fauvie, John Renier
October 11, 2017

Excellent Very friendly, had my car right in an out. Kept me updated . let me know what i would be needing for my car soon. Washed my car. More

by HOLLYKISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Potashnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2017

Excellent service Had my Expedition in for repair service and they fixed the problem the first time. I didn't have to wait hours and hours like some other service depa More

by RoyScott1800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
October 04, 2017

Very Satisfied I brought my Dodge Charger in for a oil change. I was a little worried because I didn’t own a ford... but Klaben of warren made me feel like family! More

by DDJC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2017

Disappointed Had four tires changed and when my SUV went in for service there was no noticeable whining noise. As I was driving home I noticed a humming noise comi More

by jrh61046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of service emp name , John Renier
Oct 09, 2017 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to share your concerns. Please contact me so we can address the issue. We value your business and hope to exceed your expectations in the future Sincerely, Jeff Johnson Asst. Service Manager

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